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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 7,051-7,060 of 34,238 reviews
Jul 21, 2021
Wojo
5 out of 5 stars review

Great Product

Just bought the generator two days ago and i was delivered on time. Bought the Westinghouse because of the name brand and I'm so happy. Came in fine, looks great and easy to assemble. Can't wait to run it. I'll post another review once I've used it for a month or so.

Review from westinghouse.com
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Apr 7, 2024
CAB Texax
5 out of 5 stars review

Great Generator!

I just bought this generator and once I got my home connections installed and in place, the generator performed as expected. I am using the generator’s natural gas connection, and I used the 50-amp connection and powered my entire house, and it worked very well. I was able to turn on all the lights in my house plus use the microwave without any loading of the generator. I am very pleased with my purchase, and now I am ready to endure any power failures my utility company might have.

Review from westinghouse.com
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May 24, 2021
CAR EXPERT
5 out of 5 stars review

VERY COMPLETE MACHINE AND NEEDED ACCESORIES

VERY PLEASED WITH THE EASE OF UNPACKING THE BOX AND HOW COMPLETE THE CONTENTS WERE TO BE ABLE TO GET IT RUNNING WITHOUT FINDING WE NEEDED SOMETHING THAT WAS MISSING ! STARTED RIGHT UP AND WAS FAIRLY QUIET TO THE POINT WHERE WE COULD NOT HEAR IT INSIDE THE HOUSE !

Review from westinghouse.com
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Oct 7, 2021
gaelstar
5 out of 5 stars review

Great generator

The unit arrived on time and in good condition. Installing pads and wheels was easy and simple. I like the fold away handle which makes the unit easy to move around. The wheels were plastic but solid with bearings. I thought the noise level was okay for the kw rating. I liked the remote start and dual fuel option. Now I'm planning for a 50 amp transfer switch for my designated house loads. The only negative is the high thd level which can cause issues with sensitive electronics like smart tvs etc. But in my case the generator is for emergencies so I can get around the thd issue.

Review from westinghouse.com
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Jun 9, 2021
Takis
5 out of 5 stars review

Power and esae of use!

We got this generator right after the 2021 freeze in Texas, and right before the hurricane season. We have it wired right in to our Mainr Breaker panel, and It has plenty of power to run all our essential appliances, and with some breaker control, even our 4 ton AC!. Putting it together was simple, and it fired right off. The dual fuel option is great, since it gives us more options for fuel, plus doubles our fuel capacity, without haivng to fill the garage with gas cans

Review from westinghouse.com
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May 7, 2023
Daniel Fedko
1 out of 5 stars review

Got and it will not run

I bought it in 5-19-2021. Got it out of the box and set it up. Should have tried to run it a year later I lost power and tried to use it and it would not start, would not even fire. With my health failing I never got around to doing anything with it. Now I’m trying to find a service provider to look at why it will not run. I still think it is a good generator and I’m just having a minor problem I hope.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Mar 28, 2021
Gene3562
5 out of 5 stars review

Worth the Money

I bought this generator after a hard freeze and the loss of power. Unfortunately, I had damage to my pool and decided I'm not going to be without a generator again. After much reseach, I chose this Westinghouse WGen9500DF because of it's features and the fact that I can use propane or gas. Set up was easy. I have started the generator using propane and let it run for a few minutes. It ran fine. I have not started it on gas, but sure it will be fine.

Review from westinghouse.com
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Sep 24, 2020
DaveG
5 out of 5 stars review

Excellent Value and Build Quality

We bought this a week ago and are very happy with the investment. First the value vs RW of the machine is hard to compare to anything else on the market. The aesthetics even are very nice. Seems very well built and I hope it lasts for many years to come. Went ahead and purchased a 50 amp inlet, 25ft cable, and interlock kit for my panel. Will be very storm ready the next time neeeded. All this and really hoping we never have to use it but ready to be prepared and not be left in the dark (or cold). Gen was super easy to setup with clear directions. As others have stated have abit more oil on hand as it will take the whole can provided and a bit more. Started on first electric start, tested pull cord, and remote start as well. Turns over with ease and seems very quality manufacturing. Looking forward to completing the project and truly running a load test against the house.

Review from westinghouse.com
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Nov 23, 2022
Atrain
5 out of 5 stars review

Great Dual Fuel Generator

Great product! I spent about 1 hour doing the assembly, all the necessary parts were available including the necessary wrench. Upon examination the generator is very well made, properly machined and all parts fit perfectly. I'm breaking it in on propane, presently running and occaissionally placing a load on it to seat the rings. The generator started immediately, very impressed. Has a great selection of output plugs from 120 V. to the 240 V.- 30 and 50 amp for household connection. Will be connecting to the house current with a Generlink automatic switch, for safety and convenience. I especially appreciate the start features, hand crank, automatic start button, and the key fob, which has great range for starting and stopping. The fact that it is dual fuel (gas and propane) is also a real bonus. All in all, a great product. I'm now looking forward to another power outage!

Review from westinghouse.com
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Nov 29, 2024
Johnson65
5 out of 5 stars review

Great Features

This generator has great features. multiple fuel supplies, battery start, remote start, built-in handle, complete accessory package with everything you need to install wheels and supports, oil & funnel. I can't wait to fire it up. Also important is this generates 60HZ which is what every appliance in your home uses in America. All I need is a transfer switch and a few breakers.

Review from westinghouse.com
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