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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 6,881-6,890 of 34,238 reviews
Apr 25, 2023
Leward
2 out of 5 stars review

Gas leak at gas shut off valve right out of the bo

I bought the 9500 last year but didn't test run until April 2023 because their has been no power outage and immediately noticed a gas leak when attempting to start for the first time, WH service advised its probably leaving for fuel open/shut valve. The next issue was WH product service providers in my area (4) would not accept WH warranty repairs unless I payed for repairs and let WH reimburse me, I refuse and relayed this to WH who advised ship it back to us for a replacement, this was done 4-24-23, The replacement (open box gen with 5 hours time) will be shipped to me when they receive the faulty gen, What a hassle but over all I believe the 9500 is a good product.

Review from westinghouse.com
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reply from Customer Care

Thank you for your review. We are sorry to hear about the problems you have encountered with the generator. Please keep in contact with customer service if you have any other needs or concerns

Jan 30, 2021
Quintc
5 out of 5 stars review

Great quality and features

After months of researching what the right generator would be good for me I very happy with this purchase. This will hookup to my existing box connected to my homes panel or I can use off grid. Dual fuel is convenient and I like the remote push button start. A lot of great features and at a great price.

Review from westinghouse.com
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Oct 31, 2020
Anonymous
5 out of 5 stars review

Great Features

This was a very tough generator to find during hurricane season & Covid 19. I waited several months to get it because it had features like no other generator of it's size. I especially liked the remote start,battery disconnect,auto choke and fuel efficiency. Looks great,solid machine!

Review from westinghouse.com
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Jun 7, 2022
Bearclaw
2 out of 5 stars review

Not very dependable

I bought this generator just a few weeks ago and its already stopped working. The on/off switch has gone bad only after three starts. The unit will not run on gas now due to no battery power. It will only run on propane and by pulling the rope. No electric starter.

Review from westinghouse.com
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Mar 9, 2021
milkman
5 out of 5 stars review

as advertised

I was going to buy another brand generator. Saw some reviews and videos' for the Wgen9500DF. Bought one delivered in less than a week. Nice delivery person got it on my porch as i was not home and wife was. Took out of box followed directions.Half hour later up and running. Started first try tested running well pump. preformed perfectly. would reamend if you are looking for a solid generator this is it

Review from westinghouse.com
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May 2, 2020
Doug from Ohio
5 out of 5 stars review

Arrived in perfect shape. Started right up.

Delivery was 3 days and the generator showed up in perfect condition. Followed the directions to put in the oil, connect battery, attach wheels and handle. I connected it to a propane tank. It started up right away with the remote and appears to operate fine. Voltages all look good but I haven't had it under any heavy loading yet. I really like the controls and look of the generator. The propane option is great to have. Very pleased with my purchase. I do think they should upgrade the plastic wheels for this heavy duty generator. If they do, please send the newer heavy duty wheels out to those of use that have purchased this generator. Thanks in advance.

Review from westinghouse.com
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Mar 6, 2022
Chadman
5 out of 5 stars review

I’d buy this again

This unit is very well put together and has a lot of nice features plus I love the fact that it’s dual fuel. I really don’t plan on using gasoline unless I have no other option and for those of you who are not familiar with using LP gas the engine will burn a lot cleaner. You can run this thru the oil change interval and the oil will still come out clean as it was when you put it in although it still breaks down and WILL need changed you won’t have dirty carbon deposits left in the engine block which equals more wear and shorter engine life.

Review from westinghouse.com
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May 2, 2021
Rob T
4 out of 5 stars review

Well Assembled

WGEN 9500 Received on time. Even the packaging is well thought out. Easy to remove. Easy to install the included wheels and rubber mounts. The manual is well written and easy to understand ( unusual these days ) Great that they include a complete parts list, exploded view and wire schematic. Specs say the engine sump holds 1.1 Qts. oil. They include a bottle of oil which is labeled as containing 1.16 Qts. - They thought of everything. - I think a lot of people leaving reviews missed that subtle point.

Review from westinghouse.com
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Jun 30, 2024
RRT916
5 out of 5 stars review

Great Genset

Just assembled this unit and love the quality and ease of setting up, the included funnel, oil, and tools were awesome to aid on the assembly process, the battery charger is great and the generator seems it will work awesome. Haven't ran it yet but will once the battery is charged

Review from westinghouse.com
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Nov 10, 2021
Mela
5 out of 5 stars review

Great generator

I purchased last month as we live in southerner Texas. We do see some power outages . It arrived in good shape. I put it together hooked the lp and three spins it was running switch to gas and the same three spins and it was running. I then hooked it up to my golf cart care charger and let it run for 1 hour the voltage held solid at 240 to 241. What a great generator sold as anyone i have ever had and I have have own 4 in my life time. thank you Westinghouse Mel.

Review from westinghouse.com
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