Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,135)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

Member photos

  • +64 images
Sort by |
Showing 6,271-6,280 of 34,336 reviews
Apr 28, 2023
Reviewer name: BobbyO
5 out of 5 stars
5 out of 5 stars review

Great generator

Need this in the great north woods. This generator was received on time and in perfect condition. Unpacking and installation of wheels was a breeze. Had it up and running in minutes. It even came with oil and battery. Powers the whole house. Great value for a great price.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 13, 2020
Reviewer name: dallenedgar
5 out of 5 stars
5 out of 5 stars review

Just What We Needed

We searched quite a bit until we found the WGen 9500 Dual Fuel generator. It meets all of the requirements we discussed with our electrician to be protected during blackouts. Although we thankfully haven't had to use it yet, it started right up after initial assembly preparation.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 10, 2019
Reviewer name: Judicious James
5 out of 5 stars
5 out of 5 stars review

More than one has the right to expect at the price

I bought this generator after our old generator (top brand name) swallowed a valve. The Westinghouse is not the cheapest in this class, but it seems to occupy a sweet spot of price, features, output, and warranty. Assembly was effortless. Westinghouse includes EVERYTHING you need besides a 10mm wrench and gas. Even the oil is included and premeasured. The wheels are blow-molded plastic but very sturdy, have ball bearings and are totally appropriate in quality for the price point. Rolling the unit around is very easy. The folding handle is sturdy and excellent. The big selling point on this genset was the 50A outlet. Those are hard to find at this price point, but this enables us to power the entire house with reasonable limitations. Starting was amazingly easy. I knew it had electronic start, but I didn't realize that it had the smarts to go through several start cycles automatically until the engine catches. It's really a nice feature to have if its my wife who has to start the generator while I'm away. Starting on the recoil starter is also easy. Other pleasant surprises were the AGM battery (leak proof) that was included. I was fully expecting to have to put acid into the battery, but nope, this was easy. Choke on this generator is automatic/electric. A very nice surprise at this price point. Air filter changing is tool-less. Very nice to have. Spark plug wrench is included. Things that could use improvement: - Shipping carton is far too flimsy. I know that no one wants to pay for a crate, but a double-wall corrugated box with a reinforced floor should be considered. There has to be some type of cost-benefit on warranty claims with this. There is just no way for a single-wall cardboard box to survive the number of truck transfers going coast to coast. The lack of a bottom reinforcer was a surprise. - 12V battery charger is not intelligent and cannot be left on for long periods. This is clearly stated in the manual, but given the fact that the battery really needs to be on a maintainer, this is a small disappointment. The upshot is that there is *no* drain on the battery when the switch is off. There's a 20mA drain with the switch on, so expect the battery to die in a couple of days if the switch is bumped on. - The battery cables can be inadvertently installed so as to rub on the frame. This generator really vibrates, so there need to be some due caution there. It feels like some spiral wrap to prevent chafing might be in order as well as some locking nuts on the battery terminals. - Oil filler cap should be double-checked before shipment. Mine was loose and there was a bit of leftover oil in the carton. It caused no problems, other than an extra 20 minutes at the store trying to figure out if it was a loose cap or damage. - fuel level indicator needs some adjustment. I'm sure that the user can do this just by bending the float arm. I just haven't done so yet. - Muffler - I'm sure it's to specification, but the unit is quite loud given the large size of the muffler. I wish there was an aftermarket option to purchase a quieter muffler. I knew this from the reviews, so this was not a surprise, nor am I unhappy given the overall value, but it would be nice to be able to swap out a more effective unit. - User manual could use some fixes: (1) the electrical schematic shows an an electric fuel valve, but the valve on this model is manual. (2) Schematic shows an emergency stop switch. There is none. (3) The fuel strainer on the fuel valve is not explained in the manual or the schematic. While likely obvious to some, when servicing the unit in the dark, there's the question of strainer orientation and the order in which the strainer and gasket are installed. I installed the strainer first, then the gasket. I hope that's correct. The above are minor points that I would not let dissuade me from purchase again, and may well do so for a family member. There really isn't a better deal on the market once one adds up what's included for the price: wheels, battery, oil, tools, remote start, 50A outlet, GFCI outlets, etc. Note: I was given a free accessory as part of writing this review, but it really has no influence on my opinions expressed here.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Wow! We thank you so much for taking the time to write out such a detailed and constructive review! There are many great points you have made here with the minor changes, and we will definitely take these suggestions into consideration for any improvements that may be needed going forwards. Overall, we are delighted to hear that you are having a positive experience with your WGen9500. It's a great little beast of a machine to keep your home up and running in case of emergencies. The peace of mind and convenience it brings is priceless, and we hope you enjoy it all. Thank you for choosing Westinghouse, and have a great day!

Oct 1, 2019
Reviewer name: Mr Patrick
5 out of 5 stars
5 out of 5 stars review

Great Generator, Wgen9500DF

Great unit, perfectly priced, started on 1st try with Propane tank, with the supplied remote starter. 30 Amp or 50 Amp options. The unit was packaged with everything you need, except the wiring as would would make sense. The User Manual was very detailed and fully informative. Read section on GFCI outlets.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 31, 2021
Reviewer name: Herrero956
5 out of 5 stars
5 out of 5 stars review

Powerful generator

Living in Texas, with all the hurricanes and now winter storms, power generators are a necessity. Powerful enough to run my house essentials with no issues. I love the fact that it comes with a wall battery charger to keep it up and ready when need it. Internet, fridge, microwave, 75 inch TV and all house LED lights running without any problem, including my huge 5 feet wide family room ceiling fan. I was afraid it would be too heavy to handle since is over 200lbs but it turned out just a bit heavier than my 126lbs Predator 4000...the one that Wgen9500 will replace.The remote is awesome and a nice touch. If you have an interlock and connected 30amp inlet on your power breaker box you will love this unit. I only ran the propane because I will avoid using gasoline in order to keep it free of gunk...although I always apply fuel stabilizer. Great product and I recommend it 100%.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
May 19, 2024
Reviewer name: CTSHTX
5 out of 5 stars
5 out of 5 stars review

Fantastic workhorse!

When we lived in PA we always had a generator due to unpredictable storms. Since moving to Houston, TX, we knew we needed one with the unpredictable weather, here. After the lastest "El derecho" we have been running it for a few days so far. We've turned it off to follow the maintenance schedule and it's been a beast! We are charging neighbors' devices and I'm even able to do laundry while running the A/C. We are so grateful for this machine!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 3, 2024
Reviewer name: frenchie #2
5 out of 5 stars
5 out of 5 stars review

Great Features

I bought this generator several weeks ago after Hurricane Beryl came through Houston and everbody lost power. The TRIFuel option is the best thing that can happen to a generator. Now I can hook it up to natural gas and just let it run without having to go and find gasoline at gas stations that do not have power that can pump gas. I believe in Westinghouse products as I have used them all of my life. I am 82 years old and this generator will make it so much easier to operate and maintain. Thank you Westinghouse.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 12, 2021
Reviewer name: Zach8
5 out of 5 stars
5 out of 5 stars review

Very nice generator

I received the generator a few weeks ago and it was delivered quickly and seems very well built. It has plenty of power to run just about everything in my house. Haven’t had a power outage since I bought it so I haven’t been able to really put it through it’s paces but so far so good.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 29, 2020
Reviewer name: prijess
5 out of 5 stars
5 out of 5 stars review

Awesome Generator

We bought this just in time for hurricane season. This will run the majority and major things in the house. It is dual fuel so we can use gas or LP which is nice because here in Florida most gas stations will run out of gas, but there is always lP around. It has a remote start keychain, this is so nice, hands down best ever!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 4, 2022
Reviewer name: Sherrie59
5 out of 5 stars
5 out of 5 stars review

Happy we bought this

We have been looking to replace our last generator that finally died a few months ago with something that could handle more power and was dual fuel. Last outage lasted 5 days. Never again, this one has the power, the features, is solidly built, was a breeze to put together, and we are pleased with our purchase.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277