I purchased this in Feb. 2021. I haven't needed it but I just started it up for the first time on propane. I had no issues but it will not start or run on gas. Customer service was very attentive and I am currently waiting for a technician to follow up.

I bought this six months ago and was able to use it this past week with a tornado taking out our power for several days. I was able to connect this to a transfer switch and run our whole house comfortably. Excellent generator with easy set up. 10/10 would recommend!

Just purchased - Love the large capacity and dual fuel option. Easy set up and intuitive controls. Unfortunately it came with a large dent in the tubular cage from shipping, the box was undamaged. Would have been a five star would it not have been for the damage.

We bought this generator after Hurricane Beryl. We have a newborn baby and after tons of research a tri-fuel was our only option. Our house is on natural gas so we wanted to be able to use this feature. The shipment came in within a few days. We love everything about it and all the power it fuels our house. We can have everything powered up and running.

I am highly satisfied with this terrific Westinghouse 9500 generator. The features are fantastic. I tested this machine out and it lived up to the advertisement and more. I'm telling all my friends who are in the market for a generator to be sure and purchase this one!!!

I am extremely pleased with my new Westinghouse Generator that I recently purchased. Although a well built rugged machine, the controls are easily understandable. The wheels are not flimsy like a lot of other generators. I chose the dual fuel model in case gasoline becomes difficult to find. I like the idea of dust covers on the receptacles. Compared to other companies, this generator gives a lot of bang for your buck!

Incredible features, simple & reliable starting capabilities on propane or gas! I've used both fuels with no issues at all. My run time on gas was close 14 hours. It has remote start but I haven't used mine other than testing it's functionality. Overall a great generator.

I just received my WGen9500DF this week and have been testing it out. It powers everything with ease and was not as loud as I expected! During my research before I bought this generator pretty much the only complaint I found that people had was how loud it was. To my surprise it was a lot quieter than I expected and don't think the noise level is unreasonable at all. Overall very happy with the generator!

Have not had the need to use it yet but seems to be a nice product. Like the ability to run different fuels if needed. Packaging was less then perfect, frame had a couple bent rails when unpacked. Could not see any damage from outside the box so have to assume was damaged before shipping.

I bought the generator just prior to hurricane Beryl. It performed extremely well. I was able to use propane which for me is a plus. I ran a window unit, refrigerator, lights and fans. It handled the situation with ease. I highly recommend this generator for anyone that is looking for the best for the money. I give it 5 stars!