Bought this about a month ago and needed to use it for the first time last night. Went to put it together (wheels and feet) and found out the thumb knob on the propane. So, gotta replace that but it ran fine all night while needed. Remote shutoff was EXCELLENT at 2 am this morning when power came back on.

Generator arrived in perfect condition securely strapped to a small pallet. Setup was easy as can be installing wheel kit and front stands less then 10 min without rushing from unpacking to install. I added provided oil.. Battery hook up could not get any simpler I'll be using propane as my fuel source. It hooked up effortlessly with provided hose. Following provided instructions before initial start. I used the push button start. It fired up the 1st try. I let it run about 15 minutes connected it to home with 50 amp generator cable. I turned on preselected breakers & achieved desired result. Noise level....it is what it is I didn't expect it to be quite. Great Buy. Definitely Happy with purchase

I bought the 9500df unit after a series of tornados left us without power for days. There are few generators out there that fulfilled my wish list. As to add more value for purchasing a generator, I wanted one that could not only could power our home in a outage, as that really doesn’t happen very often, and power our 37’ camper. As just a couple months back our campground power was knocked out when a tractor took out an electric pole. The 9500 comes with 50amp service plug, perfect for our camper. Unboxing and just glancing this is a sharp looking and well built unit. Assembling the foot pegs and wheels is so easy, even a cave man could do it. It was nice they ship it with all you need to assemble it but found the wrench to be tedious so I used my ratchet instead. The instructions read well and are simple to follow, and the unit fired up right away with a touch from the key fob remote start. I have yet to try running the house, but did test run it using on the camper… it ran the 15,000 btu a/c and 2 refrigerators without a hiccup. I didn’t run 2nd a/c as unit was not “broke in” yet but looking at the numbers it could run that as well. As it is nigh winter here I also ran the furnace with no problems and the electric fireplace. My only gripe with this unit is the placing of the 50 amp receptacle, as 50 amp cords are big and rv power cords are 90 degrees from plug. The 50 amp plug is positioned above the wheels of the unit and it can be a little struggle to get plugged in. Looking at the face of unit with all the outlets, it looks like the 50 amp service could be raised on future models to help this out, although it may not be as aesthetically appearing as having them all lined up. Overall great unit with plenty of outlets, on occasion I volunteer for habitat for humanity, there’s no need to have splitters or unplug one tool to operate another as you can easily run separate cords to different work stations and still have an outlet to charge tool batteries. And the folding handles and wheels allow the unit to be moved easily if need be, even through grass.

Generator came nicely packed in a box with no damage. Unpacking and setting up the generator was very easy and the directions and user manual is very good and easy to understand. After set up the generator started right up and ran good. The generator looks really well built. With 9500 running watts I'm ready for the next power outage, very happy with this generator would recommend this generator to anyone looking to buy a generator.

I bought this generator to either keep the Texas heat at bay during the summer or the Texas cold out during power outages. I am currently running on propane while getting natural gas hook up made. It runs great and has plenty of power for my 41/2 ton unit. Remote start is awesome by the way.

Easy to set up. Heavy but easy to move around once the wheels are on it. Awesome features. Love the dual fuel option, the push to start and the remote start options. The outlets have nice rubber covers for protection. I have a Generac HomeLink manual transfer switch system so I'll be connecting this Westinghouse generator using its L14-30A. outlet.

I bought this unit to give my wife piece of mind. No need for pull start as we are both senior citizens and don’t have the strength to deal with a pull start.All hard wired in and here is to hoping we never have to use it. Thanx for the fast and easy delivery.

Haven't "needed" to use this in an outage as of yet (fortunately), but has great features, and functions seamlessly. Should provide much better power range compared to the 5000W unit we had before. Love the remote start! A little perplexed by the fact that despite putting the full amount of oil supplied into the unit, it still reads on the low side when checked as described?? Afraid to add more based on the precautions, but also don't want to run it low either...?

Very smooth, very little vibration, lots of usable features-specifically the push button remote start which chokes the engine, makes multiple attempts if needed warms it up the connects the load--all automatically and shutdown also shuts of load first the stops engine, great feature to avoid burnout of connected electronics, my 75" Samsung TV runs perfect on this generator in spite of 23% THD, overall well designed generator

We had a major, 5 days without power, storm this summer. My neighbor was kind enough to allow me to piggyback from his generator, but realized I needed my own. I reviewed several websites for best portable generator and your products were always in the top five. I love that your assembly and starting instructions were so well written and easy to understand. I had the unit ready to power up in less than a day. I hope I never have to use it, but I feel better knowing that it is here and ready to go when needed.