I had bought this generator on hurricane preparedness week (TAX FREE) and never opened it until the morning of the hurricane. This was my first generator i ever owned and operated it was easy to use after reading the owner guide provided with it. remote on/off feature is awesome we had inlet box installed by license electrican with interlock kit. This generator ran 2500 sqft home for 5 days with no problem remember you just can run everything at same time. THIS WAS LIFESAVER FOR ME AND MY FAMILY

I had trouble getting power on the outlets (unit started fine). Put in a ticket and got a response from tech support. They sent me a new AVR. As I was swapping out the old one, I noticed one of the wires was not connected to anything (red wire). I guess it was knocked loose somewhere along the way. I reconnected it, fired up the generator and now it appears to work fine. I'll give it 4 stars now since I don't have any data on reliability.

I bought this generator because of the power that it provides as well as the dual fuel features. I am very impressed with how easy the generator is to operate. I like that the user can switch between fuel sources while the generator is running. The remote start and electric start are very nice features as well. So far I have about 7 hours of run time on the generator and have not been disappointed 1 minute. Everything that I have thrown at it for power has been a non-issue. I love the generator so much that I recommended it to my best friend and he bought the same one last week.

I bought this in anticipation of severe weather. It is compact and is deceptively heavy. The frame and wheels are sturdy making it relatively easy to maneuver even with it's weight. The step was simple and easy to follow as were identifying the various power portals.

This is a powerful generator in a relatively small package. I love the dual fuel capability and switching between the two fuels is very easy. the generator is supposed to be quieter than most other brands but still seems loud but it is what it is. this generator would benefit from an idle control which would likely extend it's running time. Overall I am very happy with purchase. Plenty of power with great features.

I recently purchased this product to prepare for this upcoming winter. It was easy to put together and much quieter than I expected when running. This will work great with the transfer switch being installed and should keep us with heat hold we lose power again here in south Texas.

We have only did a test run with this generator so I don’t have long term details to leave, but let me tell you so far. Shipping company was very kind and helpful. Thankful for their efforts to make the delivery easy. The “retractable” handlebar is awesome. It’s very strudy and so helpful. We tested the dual fuel and it was seamless transition. The remote control start is absolutely awesome and works perfectly. This is going to be fantastic to have this set up for this winter. Thanks for making a great product.

I love this duel fuel generator. Packaging was perfect. All accessories were in the box. My contractor installed our 10 circuit transfer switch. Plugged in the generator and it started first attempt. AFTER adding the oil, attaching to the propane tank and wheels! Just perfect. Oh and the generator is pretty to look at! No messy gasoline to deal with. I highly recommend.

Purchased the generator last month. Arrived in about 10 days. Packaging was excellent - shipper did a great job - no knocks or dings in the box. Contents were tight in the box and easy to open. Easy to put together. Took me maybe 10 minutes to put on the two wheels and supports. Test run went well and the generator is pretty quiet. Overall I am very satisfied so far

We bought this after a hurricane wiped our electricity out for 9 days and our old champion died. Decided we wanted a heavy duty generator with all the options. My husband loved the tri-fuel options and the easy start up features. We have yet to put it to the test but it's ready for this week since we have another hurricane coming. We're confident in this generator. Putting it together was easy, put the wheels on, oil in and ready to go. I like that I can start it up alone too.