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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 51-60 of 34,235 reviews
Feb 15, 2026
TM26
5 out of 5 stars review

Westinghouse Generator

I purchased this generator a month ago and now have peace of mind in the event of a power outage. As a middle aged woman I needed something I could manage on my own. It is easy to start, I am able to maneuver it easily and the installation/equipment instructions were simple and clear.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 29, 2026
nomoreworries
5 out of 5 stars review

Love at First Sight

After the snow storm we walked into the store and the first thing we saw was this generator that could run on gasoline, propane and natural gas. We worried about losing power during the whole storm so we found a salesperson because no matter what, we could get at least one of the fuels to run the generator. No more worries!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 3, 2026
Gordon texas
5 out of 5 stars review

Started on first try with non ethanol fuel. Remote is really nice. It makes things easy. Easy assembly. Important! If you do not have a low trailer have it delivered it's very heavy (built like a tank) and you will not be able to get it out of your truck by yourself! 250 pounds ish.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 3, 2026
Westie26
5 out of 5 stars review

New generator

I bought this the end of January after a lot of snow and ice. It was easy to put together and fits in our garage nicely - not huge! Fortunately we have not had to use it yet but we are now ready to go if we have an emergency and I feel so much safer!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 31, 2026
Optimistic
3 out of 5 stars review

Will rate after resolution

Bought this slightly over a month ago and it's having issues. Do not want to provide a rating until I see how the issue is resolved with the company, but since it's mandatory, I'll put 3 stars and update afterwards.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hi, Thank you for your initial review. We’re sorry to hear you’re experiencing issues with your unit. We look forward to your updated feedback after working with our support team and fully utilizing the WGen9500. If there’s anything we can assist with, please contact us at 1-855-944-3571 or support@westinghouse.us. Thanks,

Apr 10, 2026
JSeitz
5 out of 5 stars review

Great generator

I just bought this and it seems to run as stated. The push start and the remote are great features. With dual fuel we will always have whatever it needs to run.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Apr 6, 2026
Geandma Pete
5 out of 5 stars review

Great features. Easy to start.

I purchase this generator in February and I have not had a need for it yet. I have had another pull crank generator for a long time but now I’m 80 years old and I’m excited that I won’t have to try to pull it to start it.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Apr 15, 2026
Oil1
3 out of 5 stars review

Oil leak

Just started the break in period and unit already has an oil leak not 30 min into it. Other then that everything else seams to work for what little load I can put on the unit tell after the initial break in.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter. Thanks,

Mar 28, 2026
HH7712
4 out of 5 stars review

Great options that are easy to use.

We obtained this generator to run a home oxygen concentrator in case if emergency. We have yet to use it but are pleased with the ease of operation and the option to use gasoline or propane.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Oct 13, 2025
MSNL
5 out of 5 stars review

Easy to use

I bought this a little over 2 years ago. It's a great product. It's easy to use and gives me a lot of comfort during power outages. It gives me peace of mind knowing that I can depend on it.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277