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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 41-50 of 34,235 reviews
Feb 22, 2026
Andrzej
1 out of 5 stars review

I tried to started when cold weather came.. Big trouble starting it and when finally did , the AC 120/240V50 A outlet not working. Called an electrician, and he check it , no power on it. Can you e mail me if this is under 3 years warranty ? Thank you . Andrzej Rusak

Review from westinghouse.com
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reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter. Thanks,

Jan 28, 2026
Caleb Stankard
5 out of 5 stars review

Great generator

Bought this when the ice storm started in Tennessee on 1/25/26 and lost power for days and I brought this thing home, started it up and it was a champ. Powered my fridge multiple heaters, WiFi, tv's and never flinched. I couldn't have asked for anything better. Awesome!!

Review from westinghouse.com
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Jan 30, 2026
Grader01
5 out of 5 stars review

New Generator

I purchased this generator to replace an old. Set up was easy and I connected it to propane to try it out. Started right up. Being able to use propane makes keeping fuel on hand easier and not having to worry about gasoline going bad. We have power outages once or twice a year due to storms. The 50 amp plug will be handy to connect it to our panel when our electrician gets it setup. This model doesn't have the drain hose on the float bowel to drain it. Would have been nice instead of pulling the plug and catching the gas in a small container.

Review from westinghouse.com
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Jan 21, 2026
Rob94
5 out of 5 stars review

Great Futures

So far it's been Working Great for what I've used it for. Main use is for temporary Power during Storms, Ive tested it and runs all the essential Equipment inside my Home until Power is restored. It's pretty quite for the Design and love the Remote Start Future.

Review from westinghouse.com
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Jan 23, 2026
Discerning
1 out of 5 stars review

Why?

What genius designed a generator that you cannot start with the pull rope unless the battery is charged? They put an electric fuel solenoid that requires the battery to be charged for the carburetor to get fuel. Is it just in case we feel we need exercise? The whole purpose of the pull rope on a generator with electric start is to be able to start the generator if the battery is dead, no? Again, why?

Review from westinghouse.com
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reply from Westinghouse

Hello, thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered and have passed your feedback to our quality control and customer care teams. Please contact us at westinghousevip@wpowereq.com so we can look into this further for you. Thanks,

Feb 28, 2026
Wright70
5 out of 5 stars review

Love the remote start!

We are very happy with this generator! The remote start is a game changer. We had been considering buying a whole-house generator but the cost was insane. This Westinghouse was a fraction of the cost and does exactly what we need it to do! Highly recommend!

Review from westinghouse.com
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Jan 31, 2026
racinrod
4 out of 5 stars review

Love the features and fuel options.

Just bought this a few days ago and so far so good. Hoping to be able to rate this 5 stars after extended use. Love the remote start feature and the ability to use propane. I've owned gasoline powered generators in the past but I don't always use me generator on a regular basis and despite using fuel stabilizer it would style gum up the fuel system causing problems. Having a propane generator should resolve my past issues with generators in general.

Review from westinghouse.com
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Feb 15, 2026
TM26
5 out of 5 stars review

Westinghouse Generator

I purchased this generator a month ago and now have peace of mind in the event of a power outage. As a middle aged woman I needed something I could manage on my own. It is easy to start, I am able to maneuver it easily and the installation/equipment instructions were simple and clear.

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Jan 24, 2026
Sosman
5 out of 5 stars review

Just picked it up

Needed a generator for the upcoming winter storm. The product was easy to assemble and make ready for use. Started up immediately. However, it took some time to figure out how to get power. The instructions for use do not mention that you need to turn off the circuit breaker switch. Once I did that the power came on. So far so good. Time will tell how good the product is during use.

Review from westinghouse.com
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Jan 26, 2026
TMac25
5 out of 5 stars review

Excellent!

I bought this unit after getting by on a smaller generator during Helene. Wired up a transfer switch and added a natural gas connection. After this ice storm we went through in January 2026, this unit performed flawless for the 17 hour power outage we went through. I highly recommend this unit.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277