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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 31-40 of 34,235 reviews
Jan 23, 2026
Discerning
1 out of 5 stars review

Why?

What genius designed a generator that you cannot start with the pull rope unless the battery is charged? They put an electric fuel solenoid that requires the battery to be charged for the carburetor to get fuel. Is it just in case we feel we need exercise? The whole purpose of the pull rope on a generator with electric start is to be able to start the generator if the battery is dead, no? Again, why?

Review from westinghouse.com
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reply from Westinghouse

Hello, thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered and have passed your feedback to our quality control and customer care teams. Please contact us at westinghousevip@wpowereq.com so we can look into this further for you. Thanks,

Feb 28, 2026
Wright70
5 out of 5 stars review

Love the remote start!

We are very happy with this generator! The remote start is a game changer. We had been considering buying a whole-house generator but the cost was insane. This Westinghouse was a fraction of the cost and does exactly what we need it to do! Highly recommend!

Review from westinghouse.com
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Jan 31, 2026
racinrod
4 out of 5 stars review

Love the features and fuel options.

Just bought this a few days ago and so far so good. Hoping to be able to rate this 5 stars after extended use. Love the remote start feature and the ability to use propane. I've owned gasoline powered generators in the past but I don't always use me generator on a regular basis and despite using fuel stabilizer it would style gum up the fuel system causing problems. Having a propane generator should resolve my past issues with generators in general.

Review from westinghouse.com
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Feb 17, 2026
9500 victor
5 out of 5 stars review

great product

I bought this due to living in florida with the hurricanes and it has performed well. It's large enough to power my 5th wheel 36 foot RV with 2 air conditioners. setup was easy, swapping between fuel sources just as simple. i enjoyed it so much, i had my company by the larger size for our usage on projects. well done

Review from westinghouse.com
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Mar 3, 2026
Westie26
5 out of 5 stars review

New generator

I bought this the end of January after a lot of snow and ice. It was easy to put together and fits in our garage nicely - not huge! Fortunately we have not had to use it yet but we are now ready to go if we have an emergency and I feel so much safer!

Review from westinghouse.com
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Jan 28, 2026
Caleb Stankard
5 out of 5 stars review

Great generator

Bought this when the ice storm started in Tennessee on 1/25/26 and lost power for days and I brought this thing home, started it up and it was a champ. Powered my fridge multiple heaters, WiFi, tv's and never flinched. I couldn't have asked for anything better. Awesome!!

Review from westinghouse.com
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Feb 7, 2026
Lardass
5 out of 5 stars review

We bought this last month after a huge wind storm leaving us without power for 3 days. A neighbor helped us with the decision because he has the same model and it worked like a charm for his family. The Quick Start Guide relieved my worry as it's a piece of cake to set up and run. Dang, it's a heavy bugger and getting the wheels and feet on takes 2 people, but it's done!

Review from westinghouse.com
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Feb 3, 2026
Gordon texas
5 out of 5 stars review

Started on first try with non ethanol fuel. Remote is really nice. It makes things easy. Easy assembly. Important! If you do not have a low trailer have it delivered it's very heavy (built like a tank) and you will not be able to get it out of your truck by yourself! 250 pounds ish.

Review from westinghouse.com
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Mar 14, 2026
LaRose72
5 out of 5 stars review

Great features and easy to start

I decided to upgrade from a smaller generator to one that could run most of my house. This one was suggested by my brother who also bought one and liked it. Have not had an opportunity to use it, but testing it gives me confidence that it will work fine if the lights go out.

Review from westinghouse.com
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Jan 29, 2026
nomoreworries
5 out of 5 stars review

Love at First Sight

After the snow storm we walked into the store and the first thing we saw was this generator that could run on gasoline, propane and natural gas. We worried about losing power during the whole storm so we found a salesperson because no matter what, we could get at least one of the fuels to run the generator. No more worries!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277