Purchased this unit in Dec. it arrived strapped on a pallet that was nice in its own right. The unit was nicely packaged. It took around 15 minutes to install wheels, plug up battery, etc. Put some 100% gas in and she fired up and ran about 15 minutes. Everything functioned just as it should. Now we have a little piece of mind

Purchased this Westinghouse WGEN9500DF for emergency power backup to our home. Absolutely a great generator with super added features. I installed it after carefully reading all paperwork and used it in conjunction with a backup power transfer switch. With remote starting I don't even have to leave my house. Built and designed very sturdy. I rate it a 10 of 10 for my purpose. Wanted a reliable unit and I feel this is one of the best on the market.

I replaced my 9 year old generator the this 9500 unit and it is such a great generator. It came in great shipping packaging and was easy to assemble, great direction and very easy to do. Just got thru running it on our 30 hour power outage and it run flawlessly. Certainly recommend this generator to anyone looking at this unit!

I bought this generator during a recent power outage and used for approximately 6hrs. It was easy to assemble and I didn't see any damage or missing parts. Once assembled and full of fuel, it started and ran flawlessly all through the break-in period. So far I'm very happy with the machine itself, however I have complaints with the documentation that came with the machine. The remote start feature is neat, but seems pointless considering the manual states the generator should be started before any loads are hooked up. So why would I remote start it, just to then plug things in? Seems pointless but doesn't negatively affect operation so it's fine. First of all, owners manual has a lot of issues with product feature descriptions. The manual mentions "ECO switch" in one paragraph, but the images of the machine with labels doesn't show the ECO switch anywhere. Normally if it's an optional feature, the manual will say something like "if equipped" but this one doesn't say that. It just talks about features as if the machine has them, yet it doesn't. Or maybe it does but it's not labeled correctly??? Also, on one page the manual states fuel capacity is 1.1 gallons, on another page it says 6.6 gallons. Obviously 1.1 gallons is wrong, but I can't help but wonder if it's supposed to be something else? The manual doesn't say engine oil capacity anywhere, so I suspect the 1.1 gallon fuel capacity is supposed to say 1.1qt of oil. The manual also mentions the smart switch connector, but as zero description of what it is or what it's for. I assumed it's for optional equipment, but what? Why can't the manual say something about it? I had to look online to figure out what it was for. Overall, the owners manual is vague at best and leaves a lot of questioning. I'm mechanically inclined and have used generators in the past, but for someone with no generator experience, you'll want a lot better description and operation than what this provides. It would seem the owners manual was written by someone who's never seen the machine or used it. Overall, great machine, poor documentation.

I've owned multiple generators over the years but this one is by far the most superior generator I've ever bought. The dual fuel option along with the remote start make it in my option the top of the line option available to purchase for home emergency power. I highly recommend to anyone unsure which option to go with if you are searching for a stand by generator.

The generator was easy to install and setup. It started right up without any issues. I'm planning on running it on propane only. The documentation is very good and explains how to take care and use the generator. Great price for the features. I especially like the key FOB that can be used to start and stop it.

Bought this after several very bad fire years here in CA, causing us days, sometimes weeks of power shut down. Will power the entire house. Had a qualified electrician install a power lock out for the house so that it is safe and will not have an line feedback for PG&E workers. Was easy to set up, started on very first try with push button start. Love it!

I bought this about a month ago and so far am very happy. Really good price for the size of the unit, can nearly power my whole house with this one unit and for a fraction of the price of the whole home generators. Fuel consumption is impressive for its size.

We just added a new member to our family and decided a reliable generator was a must for the New England snow storms. This item is much smaller and more compact than other generators we have had but so much more powerful! The remote starter is perfect so my wife is able to start it with no trouble. We are so happy with this purchase!

My previous 7800watt generator lasted about 18 years so the bar is set high. This Westinghouse generator is now 2 years old and works like it just came out of the box. The peak power to >12k is awesome. I have a large 2 story home with well pump, central air, 2 freezers, a frig, computers, tv's, etc, and I can run all of them on this generator without any issues. I have had to use twice, once for 6 hours and once for 12 hours, and both times it ran great. It is quieter than my previous generator and moves around easily. Great product!