4 stars because I just bought it and haven't had to put it to a real test yet but it looks like it is made well. First thing, I filled it with oil and connected a propane tank. It started with just a push of the button and ran smooth. I plugged in a toaster oven and it worked as expected. I'm happy with it so far.

Bought this in December of 2023, but did not have to use until today. Power went out, so I drug this out and it fired right up on natural gas for about an hour. Ran it on propane when I first got it just to see it run. Powered my well pump refrigerator, freezer, AHU, and misc. The air conditioning compressor did not start, but I just wanted to see if it would run. No big deal. The pic of the remote shows its condition upon arrival. It was shipped clipped to the main circuit breaker and got scratched from bouncing on the service generator LED. I notified the manufacturer when registering it, but do not remember receiving a reply other than an automated acknowledgement.

This generator was very easy to assemble and started up on the first try. The unit is also very simple to use and operate. I haven't tried the natural gas hookup yet but only plan to use that option for extended power outages. The generator is quite heavy but easily manageable with two people.

Bought last fall and sure enough ice storm in March knocked out our power . I have a very active sump pump was was running every 7 minutes. Hooked up generator to my hydrometer and I had instant peace of mind. Plus the comfort of running the furnace and two fridges , freezer, and other amenities!!!

My brother had purchased this as a Christmas present and due to Hurricane Ian coming through, we had lost power. It worked perfectly as expected and maintaining it was extremely easy, I was surprised how little gas it consumed, for the course of 9 hours and it was not depleted yet. This pulled through for my wife and I where we could run our AC unit, refrigerator, chest freezer and lights in the house at once. Thank you for making an overall Ace product!

I love the electric start. Remote start is nice but I don't know if I'll ever use it. I plan to keep the generator inside and roll it out to run and connect. Sadly a decent transfer switch is nearly the cost of the generator. More if I have to pay for installation.

Bought 2 weeks ago delivered in two weeks small stain bottom corner of box assume oil, assembly was easy per instructions, started with propane per instruction, started up fine and ran for 20 minutes no problems. Expect to fully satisfy my needs for power outages. power outages.

Got to put the generator to the test last night in a real life scenario. Lightning knocked our power out and we had to start the generator to provide power to the house. Started on the second try and we ran it for 6 hours until commercial power was restored. Great asset to the house.

Just purchased this unit and very happy with the product. Front interface panel is nicely laid out and easy for users to change fuel settings, leverage receptacles, etc. Overall - very happy with this 9500DF Westinghouse Unit and found the other positive reviews were spot on.

Delivered as promised on time. Instructions are easy to follow. Had propane installed by propane professional technician and he was very impressed with all this generator has to offer. We started it up with no issues. Have not used so far for power loss but I am confident it will not disappoint.