The generator has all the features needed runs good, have not had to use it though. The battery charger was crushed during transport maybe. Called the company to see about getting a new one sent but with the holidays we had to open a claim and they will call us back. Hopefully then will be able to write a review.

This is an awesome generator! This is a well built machine. Super easy to set-up and it started right up. The dual fuel model will give us options if needed. It comes with a remote key fob that makes it easy to start or stop from within your home. We're excited to have it, and confident it'll meet our expectations in a crisis but hope we never need it. We're very satisfied with our purchase and investment. .

Arrived in great condition. Easy to assemble. Put on the wheels and feet, plug in the battery, add the oil, and push the start button. I had it up and running in less than 25 minutes. Ran it under load, it handled my well pump and electric water heater under load with no problem. The quality of construction is impressive and the remote start is a great feature. I can't say that I'm looking forward to a power outage, but it's nice to be prepared with the right equipment!

My husband did extensive research before deciding on this model to power our 42' RV in case of power outage during hurricane season in Texas. We were completely unprepared during the Texas freeze and we wanted a model that would provide piece of mind. Setup, prep and starting the generator was so easy that I thought we had done something wrong, but nope, everything went real easy. Waiting for a dry day, as the rain just won't stop, to actually hook it up to the RV and see how well it runs our unit.

Once home, putting on the wheels and supports was a breeze. I did have to ask why the battery was dead and not charging. Support came back very fast and let me know what I had to do to connect the battery-quick connect as they has a small change in packing. Other than adding fuel and oil, no other assembly was required. Started right up. Hooked it up and put in under load with gas then propane. Love the battery start. Tested the remote from upstairs and across the house - works great and powers everything I wanted in my 3-story house.

I bought this generator a year ago to be hurricane ready. Luckily we made it through this season without the need. I had a transfer switch and external plug added to the house. I am right now sitting in the house with the power off and the generator running. The air conditioner is on along with anything else I want to turn on. The generator is running the whole house. This thing is great, I'm so glad I bought it.

Very happy with this generator. 10 minutes to assemble, including filling the supplied oil. Well written instructions, along with parts diagram and wiring schematic. Not a big deal, but the supplied oil funnel should have a larger mouth and much larger exit, to prevent spilling.

We purchased this in early Nov to be prepared for the winter storm season. We live in the country and have a few livestock that require water so this is a necessity for us. Seems to be well built and a quality machine. Everything worked as it after the initial set up was completed. We are very happy with our purchased so far.

I have not had a chance to put the generator to the real test yet but it was easy to put together out of the box. It starts with the greatest of ease and is not all that noisy for a generator that size. My neighbors cannot believe its foot print is as small as it is. I purchased this unit in case of hurricanes and hope I never have to really put it through its paces. It is almost like buying an insurance policy!

I had a generator that was only 5500W and needed something that could handle more appliances in the home. The 9500W and the fact that it's duel fuel is a tremendous feature. What I like most about it is that it has the large wheels and heavy duty handle, so I can easily take it out of the garage when needed.