We bought this generator last month as an upgrade to our old Cat 5500. We are installing a transfer switch on our house and needed more power. This thing is great - remote start, electric start, dual fuel - it has all the bells and whistles and runs smoothly and quieter than the last one we had. Great product - would recommend to anyone looking to updgrade.

I just purchased this generator and did all rechecks and ran unit for about 10 min on propane and was good. Then needed it last night so I hooked it up and it ran power to my items for about 5-8 min and then it died. Tried restarting and it backfired several time and that was it. Would not run. Ended up putting a little gas I had, no more available at night and it finally ran but would not run at all on propane so I was stuck with no power. Call CS and all they will do is send me a new regulator to see if it fixes it but it will take about a week. Wow what a joke and the store I bought it from said they can’t help per policy. This company should be able to call the store and have them supply the part as they sell that part but the manufacturer said they won’t do that. What a joke. I knew I shouldn’t have bought a Westinghouse item and never will again.

I just received my new dual fuel generator and although quite heavy it was fairly easy to assemble the wheels and mounting brackets. I am extremely pleased with the solid construction and many features. I am somewhat conflicted because I live in Florida and as much as I want to use it, I hope I don't have to, since that will generally involve a hurricane or other type of disaster.

Setting up after the hurricane was very easy. Instructions were clear. The oil and funnel was already provided. We used both gas and propane after the storm. Push to start and remote startup makes the process even easier. The only complaint I have is I wish the 30amp cord was included to power the refrigerator. The 120v GFCI will trip if you connect to a large appliance like the fridge.

I am reviewing this after 1 day. Easily put together and get ready. Worked great. Honestly, I do feel like Westinghouse cares that you ge the product started right. They included all the tools you need and all the oil you needed for this unit to be operational. Just supply the fuel. At the end of the day, it ran great. Easy to hse

So far very happy. Bought and broke in to Westinghouse recommendations via HDdotcom also got a great deal from them. I'd give 4-1/2stars if i could as my concerns thus far are minor. I don't like the location of the ground terminal under the 50amp receptacle it protrudes a little for my 90degree plug but it's still fine. My other concern is that I just don't like the wheels being attached by a cotter pin. When full of gas and rolling the wheels are angled just doesn't seem strong to last a long time. All in all does what its supposed to do so far so I would recommend

Purchased for back up power for residence. Started right up and runs well. About as noisy as expected for the size of the unit. Alot of great features such as remote control, large fuel tank, and status meter. One concern is the high THD rating. All in all happy with purchase.

Just bought this dual fuel generator to pair with a new home transfer switch. It has all the bells and whistles to make the Westinghouse 9500DFc the perfect choice. The 120/240 L14-30 outlet should adequately power my deep well 240 pump. Generator includes a built-in battery charger and a remote electric start switch.

I bought this after Hurricane Sally left us with significant damage and no electricity for weeks. Before the next hurricane we decided a generator was a necessity and not a want. While we hope to never have another damaging storm we are relieved to know we can at the very least comfortably function with hot showers and safe food during recovery efforts.

Bought online last day of May. Was at my house in 7-10 days just as stated. Had my first opportunity to put it through its paces 3rd week in June for a 5 day period. Wow! Handled BOTH AC units, ceiling fan, and "auto" on fridge, AND, kept my batteries way up which is a welcome change, from my 21 yr old 3820w (continuous) unit. Noise level is what it is, though I yearned for some engineering miracle that would put it in the low 60's or high 50's db range; it is actually a tiny bit quieter than the old unit. Robust frame and wheel dimensions/axles. Fits in my 5th wheel pass through with room to spare though it is a must for two adults to lift in and out. (definitely not my wife as one). Starting with either electric start method is a breeze and functions as I was expecting. Haven't attempted the pull start or the propane options as of yet. Impressed that it comes with, though basic in manufacture, tools to 1) add oil w/o spilling 2) Spark plug wrench, and 3) Tool to tighten the propane hose. Comes with easy to decipher maintenance/ operation instructions, and a resealable zip lock bag to keep it in. I rated it 4 stars for 2 reasons. First and the biggest for me, is, each time I had to plug a 120v cord in either outlet, I have to push in the reset button on the GFCI, which both are, and it is annoying that is in the process of using it, ESPECIALLY when I have to remove gloves to get to the small reset. Not sure if it is supposed to be this way, but no other GFCI protected outlet I've ever used does that. Second, is the db output of 72. I don't pretend to be an engineer, but being a 30 year industrial mechanic leads me to believe that it can be improved upon without sacrificing output. My "cons" are more on the side of preference and convenience, and do not reach towards performance in any way. Time will tell if it will durable like my last generator, and if some trouble raises its ugly head, but thus far I would recommend this versatile unit, no hesitations.