Bought brand new and would only run off propane. Had to contact Westinghouse and go through a few steps. They emailed me and provided me with a service location to drop it off at for it to be diagnosed and repaired. Not really what I was hoping for and sure worries me now on the reliability of this generator. Also wasn’t excited about having to load up a 250lb generator and drive it in to town to leave it for “at least two weeks”, according to the service center.

I am 67 as was worried about being able to move a 200lb generator. After installing the wheels and legs(super easy), I just flipped the handle up and off I went. Very well balanced and great leverage. Very simple and easy to follow instructions for start up. Compact and lot's of extra power.

I just purchased this generator June 22, 24. We live near Matagorda TX where Hurricane Beryl hit on July 8, 24. We are SOO please w this generator. We ran it on propane. We had lights, water well, AC (we do have a soft start unit). No problem pulling all that at all. We have an electric dryer and that is the only thing it would not pull. We used it 7 days. It was awesome.

Generator shipped and was delivered on time with no issues at all, they placed it in my shop for my wife while I was out so it would not get wet. No damage anywhere on the box or inside. The setup with the quick start instructions was super easy and took about 10 min. Start up was simple as expected with the electric start and I appreciated having them ship in the box 1.1Q of oil, it's a small thing but showed thoughtfulness by the manufacturer. Also included a funnel and spark plug removal tool, again something that I've seen others omit from their packing. Testing of the generator went with no issues and performed exactly as expected and it's ready for our next power outage.

My husband and I bought the WGen9500DF because of the wattage, push button start, and the dual fuel. At our age I just couldn't pull start our old generator. We donated it to our neighbor who keeps an eye on us. I just wished it had four wheels because it is a little hard for me to move it out of storage to our deck.

Purchased in July, currently awaiting PG&E installation of transfer ready smart meter...We've had 3 power dips since July and I've only run the generator once for keeping my refrigerator going for 6 hours. Simple to use and much more quiet than I anticipated!

My husband purchased this in preparation for the upcoming hurricane season as our friends had the same one that we used last year. This particular model is pretty quiet and has a remote start which will come in handy. I gave 4 stars only because we have not had to use it for any length of time and I cannot verify this exact models full potential. But I do anticipate it will be exactly what we'll need.

This generator is well built and enclosed in a metal frame. Nice features but what I enjoy the most is the keychain remote start and stop. It is super nice when it is very cold outside and you don't have to go outside to power it up or kill it. Overall, it's well worth the money spent. I'd do it again!

i bought this to replace my 3600 watt generator. purchased online so i didnt see it first, but was surprised to find it was around the same size and volume of my much less powerful generator. started right up with push button. the remote start/stop is a nice touch. the build quality is impressive. i didn't realize how poorly my old generator was built before seeing this one. everything is heavy duty, and even the finish is nice. it just looks tough. i'm having a master transfer switch installed and will use this to power much of the house if needed. hopefully i'll never need it but i am confident i'll be happy if needed.

I had an older generator that finally died so I replaced it with this one. The wife is happy because she can start it with a push of a button and also with a remote! Dual fuel is a bonus, as you get long run times with a full tank of gas and a propane tank.