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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 261-270 of 34,235 reviews
Jun 27, 2025
ahawk
5 out of 5 stars review

Solid First Impressions

We haven’t had to use the generator in a real outage yet, but so far we’re really happy with it. It started right up during testing, runs smoothly, and is surprisingly easy to move around. Setup was straightforward, and it looks well-built. Confident it’ll be a reliable backup when we need it!

Review from westinghouse.com
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May 29, 2025
FloridaGirl98
5 out of 5 stars review

Tri-Fuel is a definite game-changer

After researching and comparing multiple generators, I decided to purchase this generator. The capability to use gas, propane, or natural gas was a big plus since I live in Florida and do have a natural gas supply. Sometimes gas and/or propane is difficult to find in the immediate area right after a hurricane. The output will be more than enough to run the refrigerator a couple of portable A/C units and lights if our power goes out.

Review from westinghouse.com
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Jul 6, 2025
Generator 0725
5 out of 5 stars review

Solid built with many features

This is a great machine for the price. I purchased it as a hurricane preparedness item. I never look forward to hurricane season but I'm confident this machine will make things much better if we have an extended power outage. I expected something much larger but its this machine is slightly larger than my 5K except there are many more features.

Review from westinghouse.com
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Aug 10, 2025
Gregory5050
5 out of 5 stars review

Amazing product

Living in Florida with hurricane season having a generator is a must, and this one does not disappoint. Has all the features one could ask for (dual-fuel, remote start, CO2 detection) and many more. Hope I don't have to use it but if I do, I know we will be in good shape!

Review from westinghouse.com
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Jun 6, 2025
msteph
5 out of 5 stars review

haven't used it yet but have tested it

I just received my new electric start generator. I was unable to use my old generator because it was a pull start model. And as time passes, we find ourselves getting weaker. This is the perfect answer to older folks who don't have as much strength as we used to. I have tested it and it started right up. Love the fob!

Review from westinghouse.com
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Jun 25, 2025
aeromitch37
5 out of 5 stars review

Reliable, Powerful, and Easy to Use

The WGen9500DFc has been a game-changer for my home backup needs. It starts easily on both gas and propane, runs quiet for its size, and powers everything I need—including AC, fridge, and lights—without issue. The remote start and fuel flexibility are great features. Highly recommend for peace of mind during outages.

Review from westinghouse.com
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Jun 19, 2025
Golfer Guy
5 out of 5 stars review

Rock Solid Unit

Set the unit up following easy to follow instructions. The included oil funnel made the oil install a snap. I hooked up my propane and I'll be doggone...it started on the first try. Totally convinced that this unit will be there for me when called upon. Glad I chose Westinghouse.

Review from westinghouse.com
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Jun 29, 2025
The3dm
5 out of 5 stars review

Very please with the quality

Received my Wgen9500Dfc 3 days ago and couldn't wait to get it all setup. Talk about easy, attach the wheels, the rubber feet, add oil, connect the battery, add gas and it was ready to go. Took 30 minutes and it was up and running. I feel ready for the next power outage and secretly can't wait to put this to the test.

Review from westinghouse.com
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Jul 13, 2025
Unhappy Customer # 2
1 out of 5 stars review

Generator does not start

Have only run this generator once since owning it. That is when I first got it back in June 21, 2024. It ran 15 minutes to make sure it works. Pulled it out today, July 13th and the generator won’t turn over. Battery is charge, tested with volt meter. Getting 12vdc to and out of solenoid for starter. Very disappointing. Have a 400lb paper weight.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your feedback. We're truly sorry to hear you're experiencing issues with your unit, and we completely understand how frustrating that must be. We appreciate you bringing this to our attention and would like the opportunity to make things right. At your earliest convenience, please reach out to our team at support@wpowereq.com or give us a call at 1-855-944-3571. We're here to help and will work to resolve this as quickly as possible. Thanks, Sydney, Westinghouse

Jul 20, 2025
lwh3s1l
5 out of 5 stars review

A Great Purchase

We are so excited about our new WGEN9500DF generator purchase! It runs off gas and propane. It's the perfect size to restore power to our needed appliances and/or electronics during a power outage. It doesn't take up much storage space in our garage when not in use.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277