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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 251-260 of 34,235 reviews
Aug 25, 2025
Bob27707477
5 out of 5 stars review

Loving the peace of mind and security

I bought this 5 months ago for hurricane season in SW Florida. It took me this long to open the box and get it cranked up because I had to find an electrician to upgrade my breaker panel. But that has now been accomplished and I have completed the 5-hour break-in period and changed the oil to remove any metal shavings that may have accumulated during break-in.

Review from westinghouse.com
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Aug 18, 2025
victory65
5 out of 5 stars review

easy to use

I bought this about a month ago. And all though I've only tested so far it not only handled the A/C but I flipped the hot water heated and it took on like it was nothing. I wouldn't suggest running the two together but it was great to see it could handle the load. I'm waiting for the power to go out to give it a real test.

Review from westinghouse.com
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Jul 16, 2025
Ethan Yoder
3 out of 5 stars review

Lots of Features, Confusing Startup

I've enjoyed this generator so far, but I have had some issues booting it up. After adding adequate oil and fuel and connecting the battery, I tried starting it up. It made a noise as if it was starting up and would run for a few seconds, and then shut off. It would repeat that over and over again. I'm hoping I can get to the bottom of this.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for your review, we’re glad to hear you’re enjoying the generator overall, but we’re sorry to hear about the starting issue. That’s definitely not how it should be running, and we’d like to help get it resolved. Please reach out to us at support@wpowereq.com or call 1-855-944-3571 so our team can assist you directly. Thanks, Sydney, Westinghouse

May 31, 2025
Justin A
5 out of 5 stars review

Works Great!

We are new to Michigan and random sudden power outages from wind and tornados. We got this generator so that we could run a majority of the things in our home in a power outage without having to install a whole house generator. This was our first time using a generator and it was easy to set up and use, following the quick step guide. We used it with gasoline and found we could get about 11 hours of power off a full tank. It easily powered 2 full sized refrigerators, water pump, many lights, charging devices, and intermittent usage of things like blender, microwave, and coffee maker. We used it for 3 straight days until power was restored and we were thankful we had it! Worth the purchase.

Review from westinghouse.com
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Aug 5, 2025
Mima
5 out of 5 stars review

Huge

I bought this generator, because I always wanted to buy one, and when I saw the price of this one, I just couldn't miss the deal. I saved $400 dollars from it's original price. I did some research and read good things about it. O and by the way it's huge was left on a pallet on my yard, we couldn't move it.We had to open the box and put the wheels on it in order to roll it in to our shed.

Review from westinghouse.com
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Jun 24, 2025
WoodyStormi
5 out of 5 stars review

Awesome Generator!

We just purchased this Westinghouse WGen9500DFc a week ago! We did thorough research and even spoke with other people that have purchased Westinghouse Generators previously, and they all said, "Do It"!!!! We've been looking for a while and finally decided to purchase due to all that is happening in the world now, especially with the extreme weather. We need to have a backup plan if the power goes out. We rent a house so solar isn't an option. And we have kids and two young cats and need to make sure we can still power up small appliances in cases of emergencies. We are really excited to be a part of the Westinghouse family!!!! Thank you!

Review from westinghouse.com
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Jun 30, 2025
Qznate
1 out of 5 stars review

Worked great at unboxing 6 months later no good!

I bought a WGen11500Tfc and a WGen10500Tfc i December for back up generators for my house and my Mother in laws house on my property. I un boxed them,set them in place and tested them, I wad happy with the purchase. I followed the instructions for long term storage in the manual. We recently had a power outage and my generator the 11500 would not start but the 10500 started right up. I have put in a warranty request and I was told to remove the carburetor disassemble it and clean it.I am not a me mechanical person but I did my best. This did not fix the issue. Now I am being told that I need to have the carburetor replaced at my expense even after following the Westinghouse instructions. Ultimately do not count on the Westinghouse "Warranty " they do not seem to back up their product. WISH ME LUCK DURING HURRICANE SEASON!!!

Review from westinghouse.com
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reply from eComm

Hi, Thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you’ve had with your WGen11500TFc, especially during a time when reliable backup power is critical. We completely understand how frustrating this situation must be. At your earliest convenience, please email us at westinghousevip@wpowereq.com with your case number so we can work toward a resolution. Thanks, Sydney, Westinghouse

Sep 10, 2025
Berry Farm
5 out of 5 stars review

Farm Purchases

We are pleased with the quality of this unit. Very heavy, well constructed. Works like it should and powers our pump houses. They run electric pumps and don’t skip a beat. Remote start and shut down. Hour meter and multiple outlets to pick from. We use the 240 v. Can’t go wrong with this purchase

Review from westinghouse.com
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Aug 6, 2025
Lake Park
4 out of 5 stars review

Reliable Powerhouse Right Out of the Box

Just received my brand-new WGen9500DFc and I’m impressed with the build quality and thoughtful design. Setup was straightforward, and everything needed was included — even oil and a funnel. The dual-fuel capability is a huge plus for flexibility, and the electric start fired up instantly during my initial test. I haven’t run it under full load yet, but based on specs and first impressions, it feels like a solid investment for backup power and jobsite use. Looking forward to seeing how it performs long-term.

Review from westinghouse.com
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May 29, 2025
Rcan140
5 out of 5 stars review

Combination rope and push button electric start.

Purchased due to a major power loose, hurricane Buryl in July 2024. We ran the generator for 20 hours with no load AC voltage @ 121.7, connected refrigerator voltage drop to 121.5 volts. We are in the process of puchasing a one room air conditioner , we have very high humidity where we live, north of Houston . We had power loose on May 25,26 2025 for 11 hours. Started generator connected 2 refrigerators, satellite receiver and tv. The generator ran flawlessly.

Review from westinghouse.com
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