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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 271-280 of 34,235 reviews
Jul 29, 2025
WestinghouseSaveurrep
2 out of 5 stars review

Broken after a month

I bought this a month ago and it is already leaking oil badly... I try to buy the same brand generators for my company, but after this experience, I may be looking for a new brand.... the only thing that may save Westinghouse's reputation with me is how they handle the warranty on this thing. fingers crossed they help me out.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, We're sorry to hear about the oil leak and completely understand your frustration. This isn’t the experience we want for our customers. Please reach out to our support team at westinghousevip@wpowereq.com with your case number, so we can help resolve this quickly. We appreciate your loyalty and hope to make this right. Thanks, Sydney, Westinghouse

May 27, 2025
Markx15
5 out of 5 stars review

Zero problems with setup and start

Just purchased the generator 12 days ago. Was recommended by a master electrician. Setup and testing of the unit was a breeze. Instructions are clear and complete. The new load center for my home will be complete in a week. Looking forward to seeing how the entire setup will work.

Review from westinghouse.com
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Aug 26, 2025
xforce708
5 out of 5 stars review

Great Brand

I bought this because my dad had bought one just before Helene. It fed enough energy to his home to have AC, lights and keep fridge and freezer going. This thing cranked as soon as it turned over the first time and the dual fuel option is great for trying times.

Review from westinghouse.com
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Aug 16, 2025
Florida Man 727
5 out of 5 stars review

Backup Power in Florida

The dual fuel is excellent when gas was hard to find, the propane got us through until we could. The remote lets us turn it off and on when not needed from the porch - no need to venture out into the weather. It is for a small 800 sq ft cottage - powers everything but the on-demand hot water heater on propane - that is not a priority in the sweltering heat of Florida. Since this is an emergency backup power source, the propane makes maintenance easy-peasy.

Review from westinghouse.com
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Jun 20, 2025
Hmyers
5 out of 5 stars review

Wonderful support

We did not open the generator for several months after we bought it until we actually needed it. We had a small broken piece on the propane quick connect. Support answered the phone right away and was exceptionally helpful!! We are very pleased with our generator thus far!

Review from westinghouse.com
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Jul 15, 2025
Happyhome
5 out of 5 stars review

Great unit

I bought generator to replace a older different manufacturer. It was a quick setup and easy start up . Use it to power up needed house appliances during outages and can also power my welder to use it portable. Looking forward to many years of service

Review from westinghouse.com
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Jul 1, 2025
Opa_Ralph
5 out of 5 stars review

Perfect Model for Whole House Power Backup

After extensive research to find a generator capable of powering my 2,500-square-foot home—including the central air conditioning—the Westinghouse WGen9500DF Dual Fuel emerged as the top choice. Living in Southern California, where power outages occur from time to time, having a reliable backup power source is essential. The dual fuel capability was a key factor in my decision, as it allows the use of either gasoline or propane. I particularly value the option to use propane, which is not only safer but also easier to store for extended periods.

Review from westinghouse.com
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Aug 19, 2025
TS45177
5 out of 5 stars review

Great, so far

I'm replacing an older, less powerful John Deere generator with the Westinghouse. The Westinghouse is slightly smaller, a bit lighter, and much easier to maneuver. It started right up during the first test run. I've used it twice for short power outages in the two weeks since I received it. No issues so far. The THD is high at 23%, but my UPSs only complain a little compared to the JD 5% THD generator it is replacing. Hopefully the engine holds up as well as the Honda on the JD it is replacing.

Review from westinghouse.com
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Jul 14, 2025
vcheng1
5 out of 5 stars review

Great Features and Enough Power for an Outage

Got this generator recently. After installing an interlock kit and a power inlet box, I was ready to test generator. I hooked it up and went thru my test cycle in less than an hour. With careful load management, during a power outage, it will have sufficient power for my house with a 3.5 tons AC, two refrigerators, and other appliances.

Review from westinghouse.com
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Jun 29, 2025
The3dm
5 out of 5 stars review

Very please with the quality

Received my Wgen9500Dfc 3 days ago and couldn't wait to get it all setup. Talk about easy, attach the wheels, the rubber feet, add oil, connect the battery, add gas and it was ready to go. Took 30 minutes and it was up and running. I feel ready for the next power outage and secretly can't wait to put this to the test.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277