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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 2,611-2,620 of 34,238 reviews
Jan 2, 2021
MikeOL
5 out of 5 stars review

Great value for quality power

I just recently received this generator so this is an initial review, but thus far I’m definitely happy with the quality and value. 9,500 running watts and 12,000 starting watts for this price is amazing. And the unit has all the features...push button start, remote start, battery charges in-use as well as wall charger, multi display, dual fuel, 20A 30A and 50A outlets. Assembly was quick...4 bolts for legs and 2 pins for wheels, connect battery quick connect, and add engine oil. Minor annoyance is the leg support nuts are welded to the frame, which makes it a little hard to get the threads properly engaged. After a bit of battery charging the unit started right up and ran great. I tested my 50A SEOO cord and 50A back feed panel breaker and under a decent load the generator ran smoothly and did not strain, including high starting watts for my well pump. Only issue is the fuel gauge does not work. Called Westinghouse customer service and after just a few minutes holding they registered the unit and opened a case to send me a replacement gauge. So thus far I am pleased with customer service. Before purchasing I also checked out their authorized repair center network, and they have one about 10 minutes from my house, which is great. Overall I’m very pleased with the quality and power for the price, and would definitely recommend this generator.

Review from westinghouse.com
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Feb 2, 2021
Gerard
5 out of 5 stars review

Impressive machine!

Installed the wheels, added engine 0il, connected the LP hose and tank, and hit the start button. Fired up perfectly right out of the box-the battery was even fully charged! This is a very well thought out generator, which was delivered even with a battery tender that I was not expecting, but would have bought on my own, for a standby generator. Well done , Westinghouse!!!

Review from westinghouse.com
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Jan 11, 2024
Choujin
5 out of 5 stars review

Exactly what we needed!

After much research, we decided on this one because it is exactly what we needed to service multiple items on both sides of our duplex. We paired this with (1) 30A cable and (2) 20A t-blade extension cords. It is a bit loud, but that's less of an issue since it provides so much power. Next up is building a vented, sound-dampening enclosure though!

Review from westinghouse.com
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Oct 16, 2021
SouthernDude
5 out of 5 stars review

Very impressed!

I just received my new generator today. I am very impressed by the solid features and manufacturing. Very clear set-up & assembly instructions, and tons of awesome features on this product! I expect I will be well pleased by this generator... huge upgrade from my old unit.

Review from westinghouse.com
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Mar 20, 2022
zilx
5 out of 5 stars review

Excellent Generator - Easy Cold Starts on Propane

I was looking for Dual Fuel Generator to run primarily on Propane. After much research and reading horror stories of other brands having issues with cold start when using Propane I decided on this generator. The first two times it was used, the temperature was -30 Celsius and the generator started perfectly.

Review from westinghouse.com
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Aug 24, 2024
StarWarsMarine0331
5 out of 5 stars review

Lot's of power in a unit with sleek design

I've been in the market for a new generator for some time and after conducting multiple internet searches and scouring through hundreds of reviews, I found this one to be the best one for what I needed and for a really great price. Living in Florida, having a generator is a must. Finding one that has a large enough power output to run our house is also a must. Our previous Honda 7500 watt generator had finally given up the ghost and it was becoming way too difficult to start, especially as I'm getting older. The push button and remote start/stop features of this model really appealed to me. With its 30 foot range, I can start it and stop it at the end of the evening from the comfort of inside my home and not have to go out into the elements. Another aspect that really appealed to me was the dual fuel capability. For those who've been in or around a disaster area, you know that gasoline quickly becomes a hot commodity and waiting in lines for fuel is always nerve-wracking to say the least. With this dual fuel model, I can have multiple propane tanks sitting on standby and I don't have to worry about the gas going bad over time. This model is 2000 watts larger than my former generator yet it is dimensionally smaller and much lighter than my previous generator which is another great convenience for storage in our outdoor shed and moving it to our house receptacle. I would highly recommend this model to anyone looking for a compact, high-power-output generator.

Review from westinghouse.com
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Jun 5, 2022
Smb46
5 out of 5 stars review

Lots of extras

I am going to connect this to the house using the 50w hookup so I’ll update. Once I do. Out of the box, this unit has everything you need to get it up and running. It came with the oil so I serviced that after I installed the tires and support arms. Fulled with gas. Hooked up the battery. Hit the start button. Took less then 6 seconds and it was up and running. Haven’t tried the remote start yet

Review from westinghouse.com
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Sep 8, 2024
MitziMei
5 out of 5 stars review

Starts Easy and Runs Smooth

This new portable generator is a vast improvement over my previous generator, manufactured 20+ years ago. The new Westinghouse looks fantastic, starts easy,, and runs smooth. I've waited almost six months to submit this review, expecting to lose power in the meantime and have more than short test runs to evaluate the generator, but no power outages have occured from March thru August. The generator is heavier than expected and I'm glad a young strong grandson lives here with me to help move it. The generator is plumbed into the second electrical breaker box. There's enough generator power to do everything I need, except for water heater, clothes dryer, range, and oven. The microwave can be used at partial power, and at full power if other electrical stuff is turned off. I can even use the generator to power my geothermal system heat pump, but only when the outdoor temp is greater than 20 degrees F. The electrical resistance heating would use far more power but doesn't turn on until it's less than 15 degrees outside at my home. May ask geothermal tech to install a separate switch to turn off electrical resistance heaters when the generator is the only power source.

Review from westinghouse.com
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Nov 11, 2024
SORELLABELLAMIA
5 out of 5 stars review

so easy

I did massive research as to what was the best generator to get and time and time again, through web sites searches and asking people - everyone would say WESTINGHOUSE. Everything about this generator is great. Its functions are clear, and above all - starting is super easy. . I am ever so grateful as where I live - which is an island in the PNW - we lose power fairly often . I finally feel at ease ....and actually a certain sense of luxury as well.

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Nov 28, 2020
IronSprout
5 out of 5 stars review

Does it All

Bought this over the summer for use in the fall thunderstorm and winter snowstorm seasons. Used it once in October during a 1 day outage. Excellent starting, power and runtime. Would recommend. Very happy with my purchase so far. Expecting it to last for years of service.

Review from westinghouse.com
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