Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

Member photos

  • +60 images
Sort by |
Showing 2,601-2,610 of 34,328 reviews
May 26, 2024
Reviewer name: stud_muffin
5 out of 5 stars
5 out of 5 stars review

Nice generator

I bought this generator to operate some medical equipment in the event of a power outage. Units seems well built and started right up. the push button and remote start are very convenient. I was also please with the dual fuel capabilities. I added a generator transfer switch to my existing breaker panel and was able to run central air, fridge, freezer and several room circuits with this unit with no problems.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Sep 12, 2023
Reviewer name: Aceman #1
5 out of 5 stars
5 out of 5 stars review

Great Upgrade

I just bought this generator and I am very pleased with the quality of the product. Although I haven't used it yet, it is great upgrade from the small portable generator I had been using when our electricity went out. The electric start and the duel fuel sold me on this product.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 6, 2024
Reviewer name: F1flagger
5 out of 5 stars
5 out of 5 stars review

Excellent Machine

Just received my WGen9500Fc. This is replacing an older generator. Purchased it for the increased power output but the most important to us is the electric start! As I have some physical limitations that make using a "pull start" very difficult, this was a deciding factor for us. Right out of the box, it works as advertised! My wife or I can start with a push of the button or using the "fob" that is included. This model has Excellent ratings across the internet, so these were the deciding factors. With the changing climate and the increase of severe weather conditions, this will provide the added security we want. I have it connected to our home with a transfer switch. So we are prepared. Has a more robust frame than the last generator. This would be helpful if you use it as a portable power unit. Satisfied with our decision to go with this Westinghouse unit.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 9, 2023
Reviewer name: Steve La
4 out of 5 stars
4 out of 5 stars review

Heavy generator with sensitive GFI

bought this generator to run a refrigerator in the event of power service interruption. The generator is significantly overpowered for this task but every time the compressor on the refrigerator would kick on the GFI would interrupt the circuit. The work around was to buy a fitting for the 4-prong 30-amp plug which doesn't have a GFI. features that I like are: the start/remote start, clean running, smooth running. It was very easy to setup. I look forward to trying it on propane but I have not used that fuel yet. It is very heavy.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 14, 2020
Reviewer name: DualHookup
5 out of 5 stars
5 out of 5 stars review

Love that it is Dual hookup!

We were experiencing lots of power issues in our area as the bugs had got into the Ash trees here and when they tress would fall they were taking down the power line causing power outages. Every other day our power was going out. Our old generator we had took a dump so we had to purchase a new one. Found the Westinghouse WGEN9500DF and read the people's reviews and found all positive reviews and decided to give it a whirl. We love that we can hook it up to Propane. Doesn't gunk up the carburetor! It burns clean and it's not as loud as our last one! We love it and definitely recommend it.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Oct 20, 2020
Reviewer name: Eric80
5 out of 5 stars
5 out of 5 stars review

Nicely made and great features

I just picked this up 3 days ago - I have tested it with a freezer and small drill to make sure it worked, hope it works well for my whole house if I need it. Seems to be well made and thought through. It did need a little extra oil - was not shipped with quit enough, but all good.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 19, 2020
Reviewer name: Bill 42
5 out of 5 stars
5 out of 5 stars review

Awesome machine

Picked this up on Amazon..arrived on time and well packaged. It took about 20 minutes to attach the wheels..1 connector to the battery..4 bolts for feet and fill it with oil. Connected it to a propane tank and it started right up. I had an electrician wire a plug to my breaker box and we verified it can run all my lights and a small ac ..refrigerator etc..This will definitely get me buy for a few days.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 25, 2022
Reviewer name: Greg4321
4 out of 5 stars
4 out of 5 stars review

Received and delivered as advertised

Purchased within the last week, arrived undamaged on a wooden skid no dents and dings. All items were in the box as advertised. Added oil, had to pull start do to the battery not having enough power to start the generator. Started on the 3rd pull and ran well for 2 hours. It is what I expected (except for the battery issue). It also came with a charger, but the two prong connection that came on the battery is different than the single plug ac charger style that came with the unit. It appears that I will need to use a battery tender charger since it has the same plug style. Gave 4 stars because of the battery & charger issues.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 1, 2025
Reviewer name: DanaCraft
2 out of 5 stars
2 out of 5 stars review

Finnicky. Very finnicky.

It worked perfectly out of the box. Now, half a year later, the starter is very sticky and so will sometimes simply not turn over the engine. Also, if it is too cold, as in around 20° F, the small battery included with the generator is simply not strong enough to cold-start the generator whether the starter happens to be working or not, so we've had to jump it on several occasions using spare car batteries we had around. Also, recently the generator has started to simply turn itself off while under minimal load with no warning, even with a full gas tan, full clean oil, and freshly cleaned air filter. The exhaust detector has been ruled out as well, as it is outside under shelter and the exhaust detection shutoff light was not blinking. I'm at a bit of a loss on that phenomenon. Anyway, we've been using this generator with some regularity in addition to solar and wind. I would certainly prefer it to simply work as it is well maintained.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for sharing your experience. We're glad it initially worked well, but we’re sorry to hear about the issues you've encountered. It sounds like you’ve taken excellent care of the generator, and we’d like to help resolve these concerns. Please reach out to our support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the starter, battery performance, and unexpected shutoffs further. Your feedback is important, and we’re committed to ensuring your generator operates reliably. Thanks, Sydney, Westinghouse

Dec 8, 2020
Reviewer name: Rivs
5 out of 5 stars
5 out of 5 stars review

Excellent generator and well worth the wait.

So I finally was able to pick up my new WGen9500df after months of debating and waiting for them to come back in stock everywhere. It was definitely worth the wait, as I'm extremely pleased with the generator. The power, features and capability cannot be beat at this price point. It's very well built and packed with everything you need in a generator. I have a bigger house out in the woods and frequently lose powerm I also have a big well pump and I wanted a generator with a 50 amp plug. That way I could power everything in my house without worry about tripping the breaker on a smaller unit, which is what I had prior. I'm an electrician and added a breaker panel interlock and reliance generator inlet box on the outside of my house. I plugged in the generator and it powered EVERYTHING in my house without breaking a sweat. Obviously not the electric range or dryer, but literally everything else I've been very happy with it so far and highly recommend it!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277