I had the Westinghouse 9500 for 2 and 1/2 years. I read the manual front to back at least three or four times just to make sure I understood it the best I could. The only thing I did not understand about it was the section about switching the neutral or ground or something based on whether it was a mobile home. I never did figure that out or understand it, but that's on me. I checked the oil as instructed and followed the maintenance schedule as well as possible. For the first two years whenever there was a power outage, I could easily go out, flip a switch start it up and run my whole house like the power never went out. For the last 6 months, it was providing the power for an RV, including the air conditioning unit, in extremely hot weather conditions up to 118° . I don't know what we would have done without it. Then winter came, and that was the beginning of the end. It began making a rattle sound, which I thought was just one of the leg nuts rattling off, it didn't sound really serious based on my limited experience.... The next day BOOM it exploded, not in a combustion and fire way, but in a gear thingy breaking in half, busting through the motor casing and spewing bearings and other miscellaneous parts on the ground beneath it. Was very impressive! But I still give this awesome generator of five star because it truly went above and beyond what any generator should ever be expected to endure! The remote start promoted my laziness and the reliability promoted my comfort level in potentially uncomfortable situations! Yes I will get another one!

I bought this a month ago to use for emergency home back up power, and it's already been put to use. We lost power for about 14 hrs after hurricane Nicholas, just 3 days after this generator was delivered. The dual fuel function saved us... Nicholas was forecast to be a Tropical Storm at best, but intensified to a cat 1 hurricane overnight. I was not prepared with extra gasoline, but just happened to have a couple of full propane tanks on hand. The generator started up the first try and performed flawlessly, running a couple of refrigerators, freezers, TV, and a window ac unit. Although it's not super quiet, it is actually quieter than the 5500 watt Troy Built generator it is replacing. I really like the electric start, and the data center with the hour meter. This will help with knowing when to do maintenance. This generator seems well built and is HEAVY, but the wheels are big(and No Flat) and make it easy to roll around. Also, 3 year warranty. Overall.... Great value for the money, and I cant wait to get it wired up to power the whole house.

Bought it to replace an older generator, great move right before Isaias came through, and now they're sold out or nearly twice the price from resellers. Looking forward to not having to mess around with gas any longer since it has the duel fuel option, but maintains the ability to use gas if the propane runs out.

I bought this because I was losing power so often and for more than a day at a time. We lost power the week after we got it and it powered our entire house, WITH AC, for 2 days. Thats Refrigerator, A/c, lights and furnace for hot water. Never bogged down, I just had to fill with gas. Really easy to start, has the push button Fob as well. Really happy!

The WGen9500DF is a Beast of a Generator, a great machine that is engineered, designed and built at the highest level with the best features available in it's class! Assembly is simple if one pulls down the sides of the box, leans it to one side to install one wheel and mounting foot, then lean to other side to complete assembly. Next, add oil, fuel, turn fuel valve to on, plug in battery wires, turn on, hit the start button on the key fob, and hear this beast purr to life on the first push! I intend to connect the WGen9500DF to our breaker panel with a receptacle and interlock kit and to have both propane and gasoline stored for emergencies. The load capacity of this generator is more than enough to handle all of our electric needs including A/C in our historic bungalow in Houston. We feel a great relief that during Hurricane seasons, we can fully power up in an emergency. Furthermore, the price is unbeatable, and the portability of the WGen9500DF allows us to move it from Houston to our farm, should we need to evacuate the big city prior to larger storms. As an engineer, mechanic and classic car collector, I can tell you that this machine is as good as it gets, and I would recommend it to anyone!

Purchased to use with RV. It meets all of the qualifications that I needed it to meet. The remote start function is a necessity since I don't want to have to go out in the rain or cold to start it. The 50 amp connection is great since my RV requires 50 amp service connection.

I have the Smart Switch as well and together with the generator I am protected from winter power outages that are a threat to me and my country home. I will never be without heat, light and water again. I love that it has dual fuel capability, electric and remote start and can be started with a pull, too.

Have only started it, but it started with no issues. I have an electrician coming out to do the wiring so i can properly connect it to the house circuits. I will try to do an update after I have had a chance to use it to power the house. So far so good and I am satisfied with the purchase. I really like the dual fuel feature.

I recently purchased the WGen9500DF because I wanted a dual fuel generator to run on propane with a backup of gas. I used it for the first time yesterday for 5-1/2 hours while the power was out and it ran perfectly. I'm very happy with my purchase so far. I had a 50 AMP receptacle installed so I can connect a cable to the generator and have it connect to the whole house. No more extension cords!

This portable generator arrived in good condition. It was easy to set up to run. The instructions were pretty clear. I did not have any issues with them. The unit is pretty heavy but once the wheels are installed it is easy to move around. I fired it up for the first time with out any issue. I used the included remote while standing next to the generator. It attempted to start initially but didn't and and then tried again on it's own and fired right up. I believe that it normal since there was no propane in the system. I did as mentioned run it on propane. I'll add my experience when I use gas. While it was running, I connected and used a corded electric chain saw with no problems. I'll update this review in a few months.