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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 1,431-1,440 of 34,235 reviews
Jan 12, 2022
whatever?
3 out of 5 stars review

Features

Just received this product today. Trying to register. Can not give a good rating now because of the above. will update asap. HOWEVER......I made my purchase based on the features offered (model WGen9500DR). I'M really exicided about this generator. It was a little pricy, but considering all, I pulled the trigger. Only thing i was confused about was the motor.....the only referance was it was "westinghouse". I thought they only made eloctroincs. Anyway, I will update my review later after use. PS....Delivery was on time and excepitional with no damages! DD

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 19, 2024
Bovvy
4 out of 5 stars review

WGEN9500DFC dual fuel generator

We bought this generator after a long power outage this winter, to be ready for the next time. Setup is super simple and the documentation is very good. The overall design is very good as well, and I really like the fact that it will run on either gas or propane with a very easy switch between the two. I have run it for a while with no or a small load, and it is quite sensitive to CO emissions, i.e. doesn't like to be next to a wall or in an open front shed. I guess this is a good thing for safety, but it may take some experimenting to find the optimum place to locate your generator's in-use location. We are very happy with our purchase!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Mar 22, 2024
MsStayReadyfor2
5 out of 5 stars review

Love It

Hello, I am mother of two and our power always goes out during the winter. This winter I was prepared with the dual powered generator. I also added the plug on the house. I was excited to use it but we didn't get a freeze this year. Ha, but I was ready.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Nov 7, 2020
Fink About It
4 out of 5 stars review

Perfect Size

Bought this generator to act as an emergency backup incase the power went out for a few days. Came clean and works well. It will our well, water heater, fridge, some lights and a few appliances. good size for backup power. The only downside is that the generator weighs 218.9 pounds so it's a bit of a lift. The price is also good but not great.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 18, 2021
Gbunn2
5 out of 5 stars review

Love this generator

Bought this about one month ago, love the fob remote start and the duel fuel. Plenty of power to run my house. Also bought the Westinghouse Transfer Swith ST1 to automatically start the generator. This will be so nice to have when the power goes out this winter in Michigan.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 4, 2023
Frankie P
5 out of 5 stars review

Love this generator

Bought this last week and just had a natural gas line put in for it. Thing starts up easy and runs like a charm! No more worries about gasoline or propane, clogged fuel lines or refilling the tank. All this for a fraction of the cost of a house unit and I can pretty much run all the essentials.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Dec 11, 2023
AdamK7209
5 out of 5 stars review

WGen9500TFc

I like this generator. Haven't had to use it for a power outage yet, but I did it run for a break in period and tested multiple times. It did take some time to get it started on the propane setting. I'm guessing to bleed the large propane hose, but after that first start, it starts on the first try now. Gasoline runs fine too.

Review from westinghouse.com
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Nov 15, 2020
Lockman
5 out of 5 stars review

Great Generator

I got this one week ago. It was fairly easy to install the wheels. There's a whole lot of controls, but the instructions are pretty good. This unit includes 1.1 liters of 4-stroke oil & a special funnel which I appreciate, but the container will only fill up the crankcase to the bare minimum, so I had to buy another bottle to get enough inside to make me comfortable. That's not a big deal. I really like the remote. It starts up easily with propane. I only wish I could have obtained the WGen12000DF, which I looked for for a year & got on waiting lists even. But... I added up all the wattage of what my home needs & this generator will easily handle it all.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Apr 1, 2025
Anonymous
1 out of 5 stars review

horrible warranty service

I bought this model generator June 2024 and it didn't work as designed with the ST switch that should have auto-started the unit. They kept sending untested replacement parts, and even replaced the entire unit with the one I currently have. That didn't work either, and the replacement control panel they sent the warranty center didn't work either. Finally, they sent a test module that did work. They weren't responsive to my concerns and did not to expedite the repair with tested, working replacement parts.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience you've encountered with your generator and the ST Switch. This isn’t the experience we want for our customers, and we’d like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com, and we’ll be sure to escalate your case for prompt attention. Thanks, Sydney, Westinghouse

Mar 6, 2023
rm31583
4 out of 5 stars review

Seems like a solid generator

I bought this dual fuel generator because I needed something to keep the essential appliances in our house running during an outage, the dual fuel option was attractive to me because I don’t like storing gasoline. The unit arrived promptly and was easy to set up and the instructions were clear. It seems very sturdy and well-built. So far during my test run I’ve only used propane but it was easy to start using the push button. One of the GFI outlets seemed a bit sensitive to the leaf blower I plugged in for testing as it tripped when I turned up the speed but the other outlet was totally fine. This is not something I hope to use a lot but I feel like it will serve me well during the next power outage.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277