Far exceeded my expectations. This smoker is a fantastic bargain for the money, and is backed by Sam's Club money back guarantee.

I am impressed with the quality of this grill. It is very heavy duty and well designed. The assembly instructions and the way the boxes are labeled is very well organized. Assembly is quite simple, however, the box is very heavy and the grill when assembled is also very heavy so potential buyers should plan accordingly for the weight of the box and finished product. The delivery of the grill is another story completely. The freight company that delivered my grill was terrible. They failed miserably on service and then lied to Sam's and to me with regard to their failed service. The driver apparently decided to end his day before completing my delivery so indicated that the address was incorrect, which was not the case. The driver then lied stating that he tried to reach me, but again that was not the case. There was no communication from the delivery company at all, so I waited 2 entire days for the delivery. The grill finally showed up 2 days past the original delivery date with a heavily damaged box. Fortunately the grill was packaged very well so there was no damage to the grill itself.

I have had this grill for 4 months, smoked ribs, pork butts, pork belly, roasts and grilled steaks, chicken, dogs, etc. It works fantastic. The side burner is a plus for keeping the kitchen clean when sautéing or frying. I am floored by the amount of smoke flavor it produces. The only draw back I can see is that it is not WiFi enabled, however I purchased a great WiFi meat thermometer and have still spent less than half of the money I was planning to. Great construction and seems to be very well built

Absolutely fantastic pellet grill. This thing is built like a tank! Double wall construction so it holds temperature perfectly, and the added smoke box elevates this grill to a true smoker. I’m not exaggerating when I say that I was looking at grills that cost THREE TIMES what this one costs. I’m so glad I bought this one instead. I’ve made ribs, pork shoulder, brisket, burgers, brats, hotdogs, tri tip, corn, kebabs…it all comes out fantastic. If you’re thinking of purchasing, do it. You won’t be sorry.

This thing is the cat’s meow ! Heavy duty easy to use no disappointment whatsoever.

Great grill, solid ! I have seasoned the grill(turning up on to high to burn off any residue on cooking chamber). Looking forward to grilling and smoking some vittles soon !

I've never used a pellet smoker before, but I can't imagine spending twice this and getting better performance. It holds the temperature perfectly. It was pretty straightforward putting it together. There were a couple of steps that required two people. My only minor gripe is the smoke box. If you use wood chips they'll start smoking well at low temps but they're hard to get in the smoke box. On the other hand if you use wood chunks they don't really smoke well at low temps. I noticed that smaller chunks ignited a lot better than bigger chunks, so next time I might break some of the big chunks into smaller pieces and see how that works. Also just a note, I noticed a lot of photos on here show it without the bottom shelf and smaller caster wheels. In case anyone is wondering the newer version includes both of these.

So far this has been a fantastic grill. It was easy to assemble, and I was able to do it by myself. The smoke box works great adding functionality that I have been wanting. This must be a revised version because it came with 4 wheels and a shelf. I have an 11-year-old Camp Chef 24" pellet grill, and wanted a bigger size. It is a lot less expensive than the larger Camp Chef. The Member's Mark holds temperatures better than the Camp Chef resulting in more efficient pellet consumption. It is a little harder to clean out than the Camp Chef when it comes to emptying the fire pot. I do like that I can get underneath the fire pot compared to the Camp Chef. The grill grates are way thicker on the Member's Mark measuring 3/8" thick according to my calipers. The Members Mark 100% satisfaction guarantee gave me peace of mind taking a shot with this grill!

Preforms as described, I would suggest an additional pan of water during cooking to keep things moist , also you should cook things to the temperature you like and then sear to finish in a separate grill. I didn’t mind this combination as it worked beautifully. Did not give 5 stars due to wrong part in packaging. Contacted the manufacturer by number provided and it sent me to a website. That’s not a good sign. Either way, after emailing back and forth manufacturer sent correct part in days.

I love this pellet smoker. I have had it for a year and it has been awesome. The smoker box helps add flavor. I use small chips and a torch to help light the box, as others have mentioned it is hard to get the box smoking at low temps. For 500 it was an awesome alternative to the expensive camp chef. I hope it goes on sale soon, 700 is too much.