This thing is a tank and I'm very pleased with the purchase...looks like it should last a long time!!

Far exceeded my expectations. This smoker is a fantastic bargain for the money, and is backed by Sam's Club money back guarantee.

I have owned this grill for less than a year and it is broken (normally this wouldn't be an issue if customer service would send me the replacement parts). the grill is reading a tempature that is about 300 degrees farinheit below it's actual temperature causing it to continue to heat well beyond the acceptable temperature tolerance. very disappointed in members mark this time l.

I'm sure it's a fine smoker, but don't get it at the $699 price. The max price used to be $499 with regular sales bringing it down well below that. It's not worth $700.

Preforms as described, I would suggest an additional pan of water during cooking to keep things moist , also you should cook things to the temperature you like and then sear to finish in a separate grill. I didn’t mind this combination as it worked beautifully. Did not give 5 stars due to wrong part in packaging. Contacted the manufacturer by number provided and it sent me to a website. That’s not a good sign. Either way, after emailing back and forth manufacturer sent correct part in days.

I really wanted to love this grill because the concept is great, especially having both a pellet smoker and an induction burner in one unit. Unfortunately, my experience has been very disappointing. I purchased this grill in May 2025 and have only used the pellet smoker one time. When I tried using it again, the pellet controller would only power on for 1–2 seconds before shutting off completely. The induction burner still works perfectly, but the pellet smoker is completely inoperable. I replaced the fuse, tried multiple grounded outlets, and performed the recommended troubleshooting with no success. After researching online, I found that many other owners have reported the same controller issue, which is concerning. I'm currently working with warranty support and hope they resolve the problem quickly. If they stand behind the product and make it right, I'll gladly update my review. Until then, I can't recommend this grill based on my experience.

This thing is the cat’s meow ! Heavy duty easy to use no disappointment whatsoever.

My first purchase was 2 years ago and every cook is as good as the last. I loved it so much that I dragged it back to Florida to share the splendor with my friends. Upon getting back to Arkansas my wife demanded I buy another to have one in each location. I acquired this one about 3 weeks ago and it's everything the older model is and more. It now has 5° increments for low temperature settings instead of the 25°, so you can really dial in your cooks. What is really impressive is the high heat capability to get sear marks on your steaks yet low and slow for pro brisket cooking. My tip for smoking is to put it on the upper rack, not directly on the lower grates. You can thank me later.

Smoker died after doing burn in. Side burner powered up just fine, but smoker unit would not power on. Contacted Sam's club, and they arranged pickup and sent replacement unit right away. Other than having to assemble a smoker for a second time, 2nd unit performs as advertised. Have used it multiple times without issue. My only complaint is the lack of a front shelf. Also of note is that the unit does not have a chimney, but that doesn't seem to affect performance.

the electric piece came messed up and could not be used. I was able to alter the shape so it could be used, but it is still abnormally shaped.