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Customer reviews for Member's Mark Pro Series 36" Pellet Smoker w/ Induction Burner, Smoke Tray, and Cover for
Member's Mark Pro Series 36" Pellet Smoker w/ Induction Burner, Smoke Tray, and Cover
4.2 out of 5 stars
stars
184 ratings130 reviews
  1. 5 stars71% (130)
  2. 4 stars9% (16)
  3. 3 stars3% (6)
  4. 2 stars5% (9)
  5. 1 star13% (23)

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Showing 21-30 of 130 reviews
Oct 24, 2024
Bryan
5 out of 5 stars review

Verified Purchase

Happy with purchase

I did a lot of viewing reviews on pellet smokers. This one had fewer reviews but were positive. I liked the features for the price. Only smoked one rack of ribs so far. Smoker worked flawlessly. Happy so far!

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Aug 19, 2024
Amanda D
5 out of 5 stars review

Verified Purchase

Best Pellet Grill EVER!

Best Pellet Grill EVER! Go ahead and buy this if you want a great grill/smoker! I cook all of our meals on this. It holds heat very well and the temperature probes are spot on!

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Jun 18, 2024
Sam Kallaos
2 out of 5 stars review

Verified Purchase

Fair Game Stinks

I have had my smoker for 10 days and still have yet to get it together because the wrong parts were in the box. It has been not the most pleasant experience getting my replacement parts. The company you are supposed to contact does not take phone calls (they say they do). You cannot text pictures of what you need and why (although they encourage you to do so), and after you get a human through e -mail they take their sweet time getting you what you need. The Fair Game group which facilitates getting what you need is a very bad organization. Customer service is the last thing they think about. In 30 years of membership I have never had a dealing with any company associated with Sam's club like this.

Helpful?4NQ55Z7T6YR913930519749
reply from Fair Game Group Product Expert

We are extremely sorry for your troubles! All warranty claims/issues are handled via email because a proof of purchase is required. We reviewed your case and after contact was made on 6/10, the parts were shipped on 6/12 and I see they arrived at your house on 6/17. If you have any other issues, please contact us 855-735-9922 or help@fairgameus.com. In the event that all of our agents are busy, please leave a message and we will get back to you ASAP.

Aug 13, 2024
Jim Smith
5 out of 5 stars review

Verified Purchase

First time pellet smoker

After reading other reviews and watching a couple of videos I decided on this smoker. Delivery was quick and assembly was easy. I do recommend having someone to assist with the assembly. Followed the instructions for first burn off of process oils and it used very few pellets and held temp good. I've made my first cook on it with some spare ribs and was quite suprised with the performance so now I start experimenting with different pellets and wood chips.

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Jan 25, 2026
Carl
1 out of 5 stars review

I must have acquired a lemon. I have had it a year the display and the induction top are both broken. The display is mostly unreadable the induction top just does not work. Should not have been deceived by the price. Think I should have stayed with Traeger both of those are 10 plus years old. I bought this MM model here in Yuma. My other 2 are in WA. Gave the first one to my neighbor years ago and it's still going.

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Jan 21, 2026
TERRY
2 out of 5 stars review

Bad electronics

First cook I was impressed, well built and insulated! Second time I tried to cook it was DEAD! The computer had quit and could not get parts or response from the company. I have cooked on pellet grills for about 15 years and I was very impressed with this smoker box but the computer is worthless

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Nov 30, 2025
TERRY
3 out of 5 stars review

First off, this smoker came delivered packaged very nice and not damaged. Secondly, it was easy to assemble and is very solid. Thirdly, it really smokes well and hold heat very well and the smoke box is an enormous benefit! After six months, it stopped turning on and after resetting it numerous times, it just stop powering on at all! Ridiculous and I was HOT AS FIRE!!! I called the customer service number and spoke with a very nice man named Trent and he had a replacement power console and extension power cord on the way to me within ten minutes! They stood behind their product and that’s rare these days! Considering how easily he replaced it leads me to think this is a common issue that should have been addressed long ago, not after a person has spent $500 bucks! I needed food smoked for Thanksgiving dinner and I couldn’t because of this problem. That’s my sole reason for the three ⭐️ review. Maybe I’ll revisit the review after the package arrives and I’ve had it for a few months or so.

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Feb 20, 2026
Tuan
3 out of 5 stars review

Smoke Box Limitations

If you're buying this as a poor man's Camp Chef Woodwind Pro understand the limitations. The smoker box was seemingly designed as an after thought as it requires a minimum 275 F (really more in my experience) to maintain the passive smoke coming from the box. For those of you wanting to cook under 250F, you won't get any smoke. I tried all sorts of things: wood chunks, wood bits, a hand torch, pre-lit wood, hot charcoal, leaving the door open/close but nothing would maintain the smoke box under 275. It would extinguish pretty soon after I closed the door. Also note that the minimum temp of 200F on the auger is really closer to 220-225 based on my readings at the grill level and even hotter at the warmer level (about 10-15F more). The construction of this is excellent with the double walled lid and sides, the coating is durable, wheels are high quality, legs are sturdy, etc. The weak link in the construction might be the induction side stove as it "feels" cheap but I never bothered to use it. Note that the pellet portion is powered THROUGH the induction portion so just keep that in mind. Keep the induction dry and protected to prolong its life.

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Jul 10, 2024
Blackdog
5 out of 5 stars review

Verified Purchase

Great Pellet Grill

This thing is a tank and I'm very pleased with the purchase...looks like it should last a long time!!

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Jul 27, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Fantastic Pellet Grill

Fantastic pellet grill. Keeps temp constant smoke like crazy you can’t buy a better grill at this price. I bought mine on sale for $399.00

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