I'm sure it's a fine smoker, but don't get it at the $699 price. The max price used to be $499 with regular sales bringing it down well below that. It's not worth $700.

4th pellet grill I've owned and by far the best. Works flawless for temps and love the smoke box. is a game changer for authentically tasting smoked meats.

Had our pellet grill 6 months then the electronic system stopped reading internal tempatures. The two meat probes also stopped working. Could never get a hold of the manufacturer after multiple calls and emails. Had to return it.

I had a few issues with the controller not working, but the customer service team was great and responded quickly. I've used this twice now and have been very impressed.

The smoker is great ,easy to put together, holds temp well, plenty of smoke, and meat cooks quickly but the induction burner isn’t working correctly. It seems to over heat and starts to error out after cooking for 5-6 minutes.

Nice smoker grill while it worked for that year. Now I'm trying to find parts to fix it.

I had been eyeing this smoker for a while and finally bought it a few weeks before Thanksgiving. It took about a week to get here which is understandable considering the size of the box. However is arrived damaged. I reached out to customer service who gave me three options. First option was to return the smoker and get a refund since there wasn’t any in stock. Second option was to submit a request to the manufacturer to get replacement parts. Third option was to get a partial refund so that I could “take care of it myself.” I picked the second option and provided pictures (included) of the parts that were damaged. I was told that the manufacturer would respond to the clam within 7-10 business days. I waited almost 2 months and still hadn’t heard anything back. Customer service stated that the manufacturer hadn’t responded. I then asked for my third option of a partial refund since it seemed like the manufacturer was never going to respond. Customer Service stated that was not an option and my only option was to return the smoker. After my wife spoke with a manager we did receive a partial refund. Because of the damage I have yet to see the full potential of the smoker. I was really excited for this smoker but the manufacturer did not honor the warranty and replacement policy.

I have owned a stick burner, $4k plus premium pellet grill, ceramic grill, etc. This is by far the best smoking grill I have owned. Smoke level from the pellets is awesome. Added smoke from the smoke box is just a bonus. Temperature regulation is awesome. I am nearly 20 hours in and have used less than 50lbs of pellets. Only thing I would want to see different is a tighter range of temps, particularly over 300. A 10 degree plus or minus at 350 is a large swing. 100% would recommend. Value for price cannot be compared.

I was so excited to buy this grill. I have a traeger but missed the smoke flavor. The main thing i liked was the smoke box.. After less than 6 months the door to the smoke box no longer seals there is little or no smoke going into the grill I am very disappointed.

I was really excited to get this to do overnight cooks. The smoker was delivered yesterday, and I put it together. Tonight, I was doing a pork butt and my thermoworks probe went off because I lost temp. Sure enough it stopped working on the first cook! Unbelievable!!! The auger is just feeding pellets, but the fire rod is cold. Spend a few more dollars and get something else.