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Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles for
HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
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stars
4.2 out of 5 stars
(391 reviews)

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Reliable Printer

My old HP printer was giving me problems, likely due to system upgrades and the fact that it was getting old! I decided to try an ink tank printer and the HP Bot suggested this one. My husband and I set it up. It took very little time although we had to use the electrical cord from our old printer in order to plug it in. The new one wouldn't go into the port on the printer. After solving that dilemma, the rest was easy. I have had no trouble with it since. It does double sided printing beautifully and print quality is excellent.
Originally posted on
hp.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Too slow and not consistently working

This printer is slower than other HP printers that I bought more than 20 years ago. It does work all the time. Often, I have to recycle the power to get it to work. It also does not have a document feeder which should be a standard for any printer. Scanning multiple page documents is painful without a document feeder. All in all, I am disappointed that this printer has an HP name on it. I have been a loyal HP client for many years. I am not sure that I will remain as such.
Mike E
Originally posted on
hp.com
391 reviews
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  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/5/2023

    Finally a GREAT printer!

    Fast shipping from Sam's! The printer has been awesome so far. I like the ink reservoirs much better than ink cartridges. Fast setup and easy to use!
    Paul Clancy
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/26/2023

    Very well pleased.

    Easy to follow setup instructions. Ink tanks are quite easy to fill with no mess. Good quality printing.
    DenNeaPlo
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    1/3/2024

    Great but disappointing!

    Choosing the function you want to use is difficult whether you use the buttons on the printer or the Printer App. The quality of the print is very good.
    Little Diapointed
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/30/2023

    Works great without any print driver concerns.

    Purchased to ensure compatibility with my HP Pavilion Desktop. No surprises and it works perfectly. Only time will tell if the ink starts to dry-up due to inactivity, but I will try to print something on a regular basis.
    Nickname not assigned
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    1/21/2024

    Meh.

    Although I have installed other wireless printers, I found it VERY difficult to use the recommended installation app. Nevertheless, the printer itself seems quite good.
    MD
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    6/11/2025

    Never buying HP again

    It didn't set up correctly and the product number doesn't exist. I can't open a support ticket without a product number. A waste of money for what is effectively a giant paper waste
    A Dove
    Originally posted on
    hp.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    11/29/2022

    HP is always the best

    I’ve always had HP. I’ve never been disappointed. This is my first refillable ink printer, and the quality is great. I made a copy of a photo I printed, and you can’t tell which is which. Very happy!
    Liola
    Originally posted on
    hp.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    9/7/2024

    smart tank 7001

    received the printer and ink in the promised time and everything was in good order. The printer was easy to set up and put into use. Print and scan quality are very good.
    pageezer
    Originally posted on
    hp.com
  • 2 out of 5 stars
    2 out of 5 stars review
    6/10/2024

    All in One? No I don't recommend it

    Why is this advertised as an All in One when it is not? There is no Fax functions nor does it mention scan function. I always buy HP All in Ones because as the name implies it does it All! Which this does not.
    Beverlyjean
  • 1 out of 5 stars
    1 out of 5 stars review
    Verified Purchase
    2/13/2024

    Couldnt get it to print

    Very technical
    Summer
  • 5 out of 5 stars
    5 out of 5 stars review
    8/21/2024

    So far, so good!

    Just installed this printer and the process was easy and straight forward. Not messy at all with clear, concise steps, and I am not very technical by any means. Hoping over time it continues to work as well as it has the first few days. Looking to not have to buy over priced ink cartridges anymore.
    No nickname
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/13/2024

    Printer

    Fast easy setup, works great! Just what I expected from an HP product.
    TJ
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/28/2024

    HP smart 7000

    Great product. Printer works perfectly.
    Jerry
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    7/1/2024

    Great Printer Purchase

    Best purchase! I'm excited about no more ink cartridges! Plus it works very smooth and quietly.
    CR
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    1/24/2024

    Love my HP 7002 printer

    The print quality if great!
    Tamara
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/24/2023

    I love it so far. No more ink cartridges!

    I love it so far. No more ink cartridges!
    R Walsh
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/26/2023

    printer

    printer works great, easy to setup and 3 years of ink
    hp
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    8/21/2024

    Really pleased

    very easy to set up, stays set up on your wifi
    dennis
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    2/2/2024

    HP printer

    Love the printer and Sam’s had the best deal I could find!
    Bob
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/30/2023

    Last practically forever

    So much ink you don’t need to replace all the time like the old style printer
    Thomas