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Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles for
HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
4.3 out of 5 stars
stars
304 ratings158 reviews
  1. 5 stars70% (213)
  2. 4 stars11% (33)
  3. 3 stars6% (17)
  4. 2 stars2% (5)
  5. 1 star12% (36)

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Showing 1-10 of 158 reviews
Mar 4, 2026
Reviewer name: LESLIE
5 out of 5 stars
5 out of 5 stars review

LOVE IT!

My epson home office printer constantly gave me nothing but trouble. Paper jams, ink issues, etc. Decided to make the switch to HP. So glad I did! Set up was quick %26 easy. It's been smooth sailing ever since. No paper jams, no ink quality issues...NO ISSUES. So pleased with this printer.

Helpful?2UEFTCACXTF913927409268
Mar 23, 2026
Reviewer name: SERGEY
5 out of 5 stars
5 out of 5 stars review

Absolutely amazing Printer. Superb print quality

Don't listen to anyone about connectivity of this printer. The setup was SUPER EASY! Downloaded the app. Connected it to my wifi and the printer was ready to use in minutes. Super simple instructions. Must buy! (and no: neither HP or Sam's club paid me for this review)

Helpful?2UEFTCACXTF913927409268
Mar 14, 2026
Reviewer name: Samsclub
5 out of 5 stars
5 out of 5 stars review

Less headache than Epson printers

Two Epson ET 4950 printers from Sam club with 4 tech support guys, still cant print. Grab this HP 7002 and it works flawlessly with no tech support. Stick with Samsclub. Easy return and good deal.

Helpful?2UEFTCACXTF913927409268
Aug 15, 2024
Reviewer name: Kevin L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Printer at a Great price

Printer arrived on time as scheduled. Printer was very easy to unpack and setup, as per the instructions, which were simple to follow. We have been using it now for about a month and all is working perfect. My only real complaint is it is a bit noisy when printing, not overly but noisier than my old one.

Helpful?2UEFTCACXTF913927409268
Sep 1, 2024
Reviewer name: MOdenny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfied customer.

HP 7002 Smart Tank printer was delivered when promised, was well packaged, and in good condition. Installation instructions were lacking for hard-wired hook-up. Found info on HP's website. Have been using the printer for a couple of weeks now and am happy with the quality of printouts and the function of the printer. Based on my experience, I would recommend this printer to others.

Helpful?2UEFTCACXTF913927409268
Jun 21, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

HP Smart Tank 7001 Printer Review

I very much like the Hp Smart Tank 7001 Printer overall. However, I'm disappointed with the very small viewing window which displays info. I have to get very close to view the info and settings. Much smaller than my last printer. I also experience some connectivity issues from time to time from my smart phone to the printer. I've had connectivity issues on all of my previous HP Printers.

Review from hp.com
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Jan 1, 2026
Reviewer name: B Stan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great but one thing missing..

This printer is great especially using the smart ink refillable tanks, but it’s missing a tray for photo paper only which in my opinion would make this the perfect printer I know there is a model with one that’s more expensive I just want this one at this price to have the tray photo paper other than that go get you one of these if you don’t care about photo paper.

Review from hp.com
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Oct 31, 2024
Reviewer name: Skip
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very Unhappy with HP

Not Happy with HP!!! Had to purchase this new printer because, without prior warning, HP demanded that I MUST buy ink from them or they "froze" my perfectly fine printer (still under warranty). Is this even legal? And after I have been a loyal HP customer for years, i.e. everything in my house/office is HP. - PC's, laptops, printers. Wouldn't you think they'd have to advise you BEFORE PURCHASE that they require you to join their ink program or your printer is useless?

Helpful?2UEFTCACXTF913927409268
Dec 30, 2025
Reviewer name: Greg Cinque
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so good

The printer has performed so far. It is used light duty. First experience with ink tank vs ink cartridges. Will see when it comes time to refill tanks compared with plugging in a cartridge. Physical setup is not plug and play. Must assemble heads and fill tanks. Fairly simple for me but not my wife. It was the only printer that is backward compatible with my Windows 7. Print quality is very good and print speed is fast.

Review from hp.com
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Jan 20, 2024
Reviewer name: Tom
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not happy

We are having issues with this printer. We have had a tech work on it but it will not stay connected to the Wifi. We have even tried another Wifi service. We have another tech coming and if he cant fix it we'll be returning it. The first tech felt that there is something wrong with the printer but want to be sure.

Helpful?2UEFTCACXTF913927409268