HP 7002 Smart Tank printer was delivered when promised, was well packaged, and in good condition. Installation instructions were lacking for hard-wired hook-up. Found info on HP's website. Have been using the printer for a couple of weeks now and am happy with the quality of printouts and the function of the printer. Based on my experience, I would recommend this printer to others.

Printer arrived on time as scheduled. Printer was very easy to unpack and setup, as per the instructions, which were simple to follow. We have been using it now for about a month and all is working perfect. My only real complaint is it is a bit noisy when printing, not overly but noisier than my old one.

Set-up Was easy. The printer is fast and prints beautiful copies. I have used the scanner option to upload documents to my HP laptop. The ink tanks are economical compared to my previous HP All-In-One printer with ink cartridges. My family and I are enjoying this printer.

This is the second HP Smart Tank printer I’ve purchased . This one I purchased for our daughter going to college. Knowing that she will have a lot of papers that will have to be printed. This will give her the perfect support piece to make sure all of her projects will get done. The knowledge of knowing that the ink will last what feels like indefinitely is exactly what’s needed for that college student.

Easy set up and use. Love the 3 years of ink that’s included. As a teacher, I wanted quality print outs to use in my classroom without the worry of running out of ink at the worst possible moment. Refills of ink are much less and long lasting over cartridges.

Not Happy with HP!!! Had to purchase this new printer because, without prior warning, HP demanded that I MUST buy ink from them or they "froze" my perfectly fine printer (still under warranty). Is this even legal? And after I have been a loyal HP customer for years, i.e. everything in my house/office is HP. - PC's, laptops, printers. Wouldn't you think they'd have to advise you BEFORE PURCHASE that they require you to join their ink program or your printer is useless?

So far so good. Prints well and fast and I like the fact that it included a nice supply of ink. Not sure how long the ink will last, but hopefully I don’t go through it as quickly as I have gone through ink cartridges. It was much harder to setup than any of my past printers and it took much longer than I would have like it to.

This printer is great especially using the smart ink refillable tanks, but it’s missing a tray for photo paper only which in my opinion would make this the perfect printer I know there is a model with one that’s more expensive I just want this one at this price to have the tray photo paper other than that go get you one of these if you don’t care about photo paper.

We are having issues with this printer. We have had a tech work on it but it will not stay connected to the Wifi. We have even tried another Wifi service. We have another tech coming and if he cant fix it we'll be returning it. The first tech felt that there is something wrong with the printer but want to be sure.

To me this product is cheaply made. When opening the flatbed lid, it creeks and sounds like the hinges are going to break; it is next to impossible to pull out and close the paper drawer to load paper. I thought I’d overlook those issues and use anyway, but there were no instructions for connecting to WiFi. Wasted tons of time on this. Not for me!