Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles forHP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
Most helpful positive review
5 out of 5 stars review
Verified Purchase
Reliable Printer
Originally posted on
hp.com
Most helpful negative review
1 out of 5 stars review
Verified Purchase
Too slow and not consistently working
Mike E
Originally posted on
hp.com
391 reviews
Filter by:
Sort by:
- 4 out of 5 stars reviewVerified Purchase9/6/2026Cord sometimes comes loose to computer
Seems good
ToddOriginally posted onhp.com - 5 out of 5 stars reviewVerified Purchase9/3/2026Easy set up and good quality print. Love it!
Great Printer
ConnieOriginally posted onhp.com - 1 out of 5 stars reviewVerified Purchase9/4/2026Trouble connecting to WiFi-setting up printer Haven’t been able to use printer yetMeOriginally posted onhp.com
- 4 out of 5 stars reviewVerified Purchase9/5/2026Can’t get printer to print jpeg file???
Easy setup, had no problems.
RickOriginally posted onhp.com - 5 out of 5 stars reviewVerified Purchase9/4/2026This printer is very easy to set up and the ink lasts a long time.
Best printer I have ever owned !
Doug K.Originally posted onhp.com - 3 out of 5 stars reviewVerified Purchase9/3/2026Missing Frederick for multiple pages.
Multiple page feeder
Albert B.Originally posted onhp.com - 4 out of 5 stars reviewVerified Purchase7/13/2026Can't get it to work with HP Smart app Need to use desktop app and toolbox to access printer But it scans and prints. Just not from Android phone.
Many workarounds
Wayne (FL)Originally posted onhp.com - 5 out of 5 stars review8/7/2026It was really easy to set up the printer using the HP app, and filling the ink tanks was no mess at all and easy as well. The wireless connection is very good, and printing through the app is proving to be a breeze with all the usual options available for print jobs. Easy to print via iPhone and HP app or through usual methods in Windows 11 and MS Office etc. I am really glad to have purchased it.
A good purchase!
anonymous - 5 out of 5 stars reviewVerified Purchase10/26/2023So far so good. Setup was pretty straight forward. Printed pages are sharp and clear, as expected. Overall seems to be a good deal.
A better inkjet printer
RM - 5 out of 5 stars reviewVerified Purchase12/18/2023Good every day printer with huge supply of ink. I had an Epson Eco tank that died and this was a good replacement.
Good Printer
Mike - 2 out of 5 stars review9/6/2026Wish you could purchase in store and not depend on a shipping company to deliver it undamaged . Had to return because the sensor wouldn’t acknowledge the door was closed. Unable to exchange for sale price at customer service desk. Buyer beware
Damaged upon arrival
anonymous - 5 out of 5 stars reviewVerified Purchase2/29/2024We have been holding off to get a new printer. This was the one we choose because for the ink. We did not like how the ink dried out before we used it. This one seems to be working great.
Wonderful printer
Tc - 5 out of 5 stars reviewVerified Purchase12/16/2023Little use so far but what I have printed has been really good. Easy to use and it connected to my IPad quickly via wifi. Holds more paper than my previous HP Printer and not having printer cartridges is a big plus.
Great Printer
K R - 5 out of 5 stars reviewVerified Purchase2/11/2024Love this are printer with refillable ink. No more buying those terribly expensive cartridges. The machine is streamlined and not bulky. Works great!
Inkjet printer
kath - 4 out of 5 stars reviewVerified Purchase9/4/2026So far so good
Took some getting used to
Albert FryOriginally posted onhp.com - 5 out of 5 stars reviewVerified Purchase9/4/2026
Easy to install
EPaisOriginally posted onhp.com - 5 out of 5 stars reviewVerified Purchase9/6/2026
it isvery easy and dont have to by the Catridge
NoOriginally posted onhp.com - 5 out of 5 stars review5/2/2026Printer initial setup was flawless with a tolerable learning curve for a newby.. my fault I’m sure. However we switched to Star Link and it hasn’t worked since … and all I get to chat with is some relative of Alexa..🙄anonymous
- 1 out of 5 stars review6/22/2024I bought this last year and did not get a chance to install it until April of this year. I'm sorry I waited so long as I would have taken it back for a refund. This piece of junk has to be turned off and then back on nearly every day as it cannot hold onto a Wifi signal. The printer is 6 feet away from my router. Also, the factory presets do not allow you to print in color direct from my MacBook Pro computer. To do this you have to use the HP Smart App (and I'm questioning the Smart) or print from an iPhone or iPad. Total waste of money.
Pure Junk - HP Should be Ashamed
Eddie - 5 out of 5 stars review3/25/2024I really love this printer. I replaced the Epson Eco Tank - which turned out to be the worst printer ever (2 different styles - one I returned, the other directly to the trash). HP was easy to set up, easy to print, no paper jams, images are sharp and colorful (best print in color) and I have not had any issues printing via Bluetooth with print jobs initiated on my computer or mobile phone. I love it! HP says it includes 'up to 3 years of ink' - I just need to figure out how I can buy it. Sams does not have this for purchase so I may go directly to HP to purchase.
HP Great Value for the Price
Emma