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Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles for
HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
4.3 out of 5 stars
stars
292 ratings151 reviews
  1. 5 stars71% (206)
  2. 4 stars11% (32)
  3. 3 stars5% (15)
  4. 2 stars1% (4)
  5. 1 star12% (35)

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Showing 81-90 of 151 reviews
Dec 15, 2023
Pete W
1 out of 5 stars review

Worst new printer ever - ink smudges everywhere.

I am returning mine and HOPE that the replacement is not as bad as this one. I have not had a single page print cleanly - there is always a smudge somewhere or a line of text that looks smeared. I've tried different types of paper and nothing helps. I got this printer 8 days ago and I have printed LITERALLY 49 pages so far, with about 39 of them being "test pages," "alignment sheets," and "Print quality diagnostic pages." The printer tries to scan the alignment page but that fails because the printout quality is so poor. I'll update this review once my replacement arrives. See images of print quality.

Helpful?2UEFTCACXTF913927409268
Feb 13, 2024
Summer
1 out of 5 stars review

Verified Purchase

Couldnt get it to print

Very technical

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Mar 31, 2025
Lomelir
1 out of 5 stars review

Did not work for me on envelopes

The printer I bought is a real piece of Junk. I could not get it to work to print envelopes. Every which way, the envelopes get jammed or go crooked. Anyway, a total disappointment. I will never buy another HP printer again. For basic papers, is fine.

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Nov 30, 2023
ZBBMIKE
1 out of 5 stars review

Connectivity issues. Driver not available online

Haven't been able to connect it to the WifI network. When I hardwire it to the computer via USB it would only print in Black and White. Had high hopes since there were good reviews. Oh Well. Will return and hope Sams honors the Return policy.

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Mar 7, 2025
Logan
1 out of 5 stars review

Don't buy HP

Dont buy HP printers. They now force you to use only HP brand ink. Theres actually a chip inside the printer that wont allow other ink. So you have to pay the exorbitant ink prices, or subscribe to their monthly ink program. Both are money pit rip offs! Beware of HP printers!!!

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Mar 25, 2024
Emma
5 out of 5 stars review

HP Great Value for the Price

I really love this printer. I replaced the Epson Eco Tank - which turned out to be the worst printer ever (2 different styles - one I returned, the other directly to the trash). HP was easy to set up, easy to print, no paper jams, images are sharp and colorful (best print in color) and I have not had any issues printing via Bluetooth with print jobs initiated on my computer or mobile phone. I love it! HP says it includes 'up to 3 years of ink' - I just need to figure out how I can buy it. Sams does not have this for purchase so I may go directly to HP to purchase.

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Jul 10, 2025
Grinnie
1 out of 5 stars review

Has to be reset up for no reason,

This printer requires setting up again from time to time and the instructions are not clear. Just now I cannot go to support with a question because mine has expired. Everytime it has had to be reset, it took me hours. Now I have tried possibly 4 hours,. I have had great service from prior HP products but this is not accepable.

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Dec 15, 2024
BobW
5 out of 5 stars review

One lousy printer

Had mine for about 6 months and it is just a horrible printer, I have always been an HP user for the last 25+ years for both printers and computers. This one is so far beneath their usual user friendly, ease of use that it's hard to believe even it came from the same company. Spent hours on the phone trying to get it set up, and still can't print from my iPad or iPhone. You can barely read the information screen. You need to use their smart app to make it work. I just want a printer that is intuitive and doesn't require me to learn a program just to make it work, I'm hoping this is not the future HP, if so I will be a past customer.

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Feb 27, 2024
Ticked
1 out of 5 stars review

Extremely disappointed

I have used HP printers for years. So I bought the HP 7002 thinking this would be great. That,s what I get for thinking. First you need a computer pro to get it up and running. Trust me when I say HP support was no help. I was told it was my computer that was the problem. We got it working and I thought we were good. Now it goes off line all by itself. I will never purchase another HP printer. I think this unit will make a great fishing weight.

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Aug 21, 2024
dennis
5 out of 5 stars review

Verified Purchase

Really pleased

very easy to set up, stays set up on your wifi

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