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Sams Club
Sams Club
Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles for
HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
4.3 out of 5 stars
stars282 ratings145 reviews
  1. 5 stars72% (204)
  2. 4 stars10% (29)
  3. 3 stars5% (15)
  4. 2 stars1% (4)
  5. 1 star11% (30)
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Showing 81-90 of 145 reviews
Dec 2, 2023
JS
3 out of 5 stars review

Know before you buy

Recently purchased this product. Disappointed you are advertising a 7002 model and I received the 7000 model. This is deceiving, we should actually know what we are getting before we order. No problems printing so far but I did keep getting an error message trying to set up (trouble connecting) that eventually went away.

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Sep 21, 2024
HP 7002 Smart Tank
5 out of 5 stars review

Easy setup took 20-30 min

The printer was super easy to set up and start using. My 12yo assisted and we had no issues. Wasn't sure if filling the ink tanks would be messy- it turned out to be easy. Each bottle empties completely into the tank. I'm not sure how one bottle of blue, pink and yellow will last up to 3 years but it's got to be better than the Epson WorkForce Pro Ink Hog I'm throwing in the trash.

Helpful?2UEFTCACXTF913927409268
Jan 1, 2025
Jerry
1 out of 5 stars review

Cheaply made Junk

I NEVER give 1 star reviews, but here goes... I bought printer #1 early Dec. '24. It worked OK for a week, then lost the Wi-Fi connection AND identified a print-head problem. After numerous attempts to fix, I returned to Sams Club. I bought same printer #2 (Thinking that this problem was simply isolated)... I spent a few hours attempting to connect to my Wi-Fi with no results. I then called HP and spent 3 HOURS on the phone with "Technical Support". Although they were attentive, after 3 hrs. they authorized a RERTURN to HP. So I boxed up printer #2, sent to HP and 2 weeks later I got Printer #3! ... AGAIN, No Wi-Fi connection and Print head notification! ... Beaten, I humbly returned printer #3 to Sams Club and they were terrific with giving me a refund!... THANKS SAMS CLUB! I then bought printer #4, but this time I purchased an EPSON 3850. I spent $100 more, but the minute I took it out of the bow I could tell that this was a MUCH BETTER MADE product!... 45 minutes later, I was PRINTING! The bottom line... Long time HP printer guy, but NO MORE!!!

Helpful?2UEFTCACXTF913927409268
Dec 15, 2024
BobW
5 out of 5 stars review

One lousy printer

Had mine for about 6 months and it is just a horrible printer, I have always been an HP user for the last 25+ years for both printers and computers. This one is so far beneath their usual user friendly, ease of use that it's hard to believe even it came from the same company. Spent hours on the phone trying to get it set up, and still can't print from my iPad or iPhone. You can barely read the information screen. You need to use their smart app to make it work. I just want a printer that is intuitive and doesn't require me to learn a program just to make it work, I'm hoping this is not the future HP, if so I will be a past customer.

Helpful?2UEFTCACXTF913927409268
Dec 6, 2023
HPgirl
5 out of 5 stars review

Verified Purchase

Good product

Excellent product. Does away with instaink!

Helpful?2UEFTCACXTF913927409268
Dec 26, 2023
hp
5 out of 5 stars review

Verified Purchase

printer

printer works great, easy to setup and 3 years of ink

Helpful?2UEFTCACXTF913927409268
Feb 2, 2024
Bob
5 out of 5 stars review

Verified Purchase

HP printer

Love the printer and Sam’s had the best deal I could find!

Helpful?2UEFTCACXTF913927409268
Feb 13, 2024
TJ
5 out of 5 stars review

Verified Purchase

Printer

Fast easy setup, works great! Just what I expected from an HP product.

Helpful?2UEFTCACXTF913927409268
Jan 22, 2024
Shar
5 out of 5 stars review

Verified Purchase

Great Printer!

Love it, the best printer I've had over the years. Love the replaceable ink instead of cartridges .

Helpful?2UEFTCACXTF913927409268
Aug 21, 2024
dennis
5 out of 5 stars review

Verified Purchase

Really pleased

very easy to set up, stays set up on your wifi

Helpful?2UEFTCACXTF913927409268