Customer reviews for HP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles forHP Smart Tank 7002 All-in-One Inkjet Printer, 2 Bonus Black Ink Bottles
Most helpful positive review
5 out of 5 stars review
Verified Purchase
Easy Setup, No Mess, Great for Different Paper Sizes
Jess S.
Originally posted on
hp.com
Most helpful negative review
1 out of 5 stars review
Verified Purchase
Too slow and not consistently working
Mike E
Originally posted on
hp.com
391 reviews
Filter by:
Sort by:
- 5 out of 5 stars reviewVerified Purchase10/16/2023Once you install all the software it works great. Come with extra ink that will last a long time.
HP Printer
Carl Schneider - 4 out of 5 stars reviewVerified Purchase3/22/2026have not used it enough yet to see how long ink lasts and the ink jets
like the size
tomfilOriginally posted onhp.com - 1 out of 5 stars reviewVerified Purchase10/23/2023Print doesnt work. HP said the print has hardware issues.
Does not work due to hardware issues.
Sab - 3 out of 5 stars reviewVerified Purchase1/29/2024Very confusing to get set up. Need better setup instructions. Is working okay at the present time.
Confusing
No Name - 4 out of 5 stars reviewVerified Purchase9/3/2024Need to better design the power cord. Keeps falling out of compartment.
Good printer other than the power cord.
rusty7 - 5 out of 5 stars reviewVerified Purchase10/31/2024I like the idea of the ink refill ,the paper storage.
Nice printer
Bahamas - 5 out of 5 stars reviewVerified Purchase10/23/2023Set up was easy works great been using about a week now can't wait to see how long the ink lasts said it can with 3 years worth of ink
Great so far
Trisha - 1 out of 5 stars review7/26/2024I purchased one in June, and it was dead in July. Sams sent a replacement and it won't even turn on. Total junk. Returning and I'll never buy HP products again.
Totally worthless
Frustrated - 5 out of 5 stars reviewVerified Purchase4/30/2024Very simple to connect to WiFi. With the savings on the ink it will pay for itself in less than a year. Print quality is great and software is excellent.
Why buy ink every couple of weeks
RAO - 5 out of 5 stars reviewVerified Purchase8/12/2024I have not set this up yet. But, I have watched videos on it and gave it a thorough check. I am very impressed and can’t wait to switch over from my old printer.
HP 7002 Smart Tank Printer
Korrie - 1 out of 5 stars review4/12/2025Worthless. Lasted 6 months, then would accept wifi. HP's Customer Service, as usual, was worthless; they tried to get me to use an other independent HP "technical support" to fix thweir machine!
HP is absolutely JUNK!
GWH Skip - 2 out of 5 stars review2/20/2025Subpar Performance! I like the ink tank, relatively quick printing but I really dislike the fact that it jams every time I try to print two sided! It never fails. I need to turn off/on the printer and reset it. Very frustrating.
Mediocre Performance
DeanE - 5 out of 5 stars reviewVerified Purchase1/21/2024Printer was very easy to set up, and works amazing. I had researched the Eco tank printer for a while, and so far it is everything that I expected. I am very happy withmy purchase.
HP Eco tank printer
Dawn - 5 out of 5 stars reviewVerified Purchase4/18/2024Great printer! Super fast for a home printer and love the fillable ink tanks. Makes for a cheaper ink source which is much needed in the printer realm.
Happy with this one!
CZBDLLC - 1 out of 5 stars review11/8/2024Ours will no longer load paper without jamming. We've tried everything. We don't print much and haven't even had to refill the ink tanks once, but this piece of junk is now useless.
Junk- 100% jamming
Ang - 5 out of 5 stars review2/15/2026I have been using this printer for 3 months without any problems. I did have to move my laptop close to it to sync. No problems with it at all. I like it better than my Brother printer.
Good, Easy to Set up Printer
REBECCA - 5 out of 5 stars reviewVerified Purchase1/28/2024Found it very easy to set up and so far all things ive printed have come out very good. Seems to print pretty well and fast . Unit is very quiet compared to other printers I've owned. Very pleased with the smart tank printer as of now.
Hp 7000 smart tank
Happy Camper - 3 out of 5 stars review2/26/2025Has anyone else had trouble getting this printer to connect to wifi? My friend has one and she cannot get it to connect. We tried 3 days straight. I really don't want to give a bad review for this so I'll give 3 stars for now.
Trouble connecting to Wi-fi
Bonnibell - 2 out of 5 stars reviewVerified Purchase3/11/2025I've had to reach out to HP support a few times starting at setup. The auto double sided printing has never worked, it pulls the paper back in crooked, so I am still doing that manually. I have had to unplug it and plug it back in several times because it has an error code that won't go away. It wont stay connected to wifi, so i just use a cord instead. I would not spend the extra money for this model again. However, it does print fast and the ink tanks are wonderful.
Not worth the $$
Kimber HOriginally posted onhp.com - 5 out of 5 stars reviewVerified Purchase4/18/2024We picked out the printer we wanted and Sam's had the best price on it and they shipped it to our door. It works great and holds lots of paper and ink with the bottle system (we were constantly having to reload our previous one with paper and replacing ink cartridges).
Great printer with best price out there !!!
Kerry J