Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

Member photos

  • +119 images
Sort by |
Showing 21-30 of 437 reviews
Dec 15, 2025
Reviewer name: MikeSpike83
4 out of 5 stars
4 out of 5 stars review

Excellent Display

Bought this last year for xmas and I couldn't be happier from picture quality to connectivity easy of use pretty quick processor great resolution, excellent for gaming and movie nights

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Dec 13, 2025
Reviewer name: Marijana
5 out of 5 stars
5 out of 5 stars review

Vrlo zadovolna

I bought it in November 2024 and started using it after moving in March 2025. Large screen, good resolution and beautiful colors, watching like life. I am very satisfied.

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
May 22, 2026
Reviewer name: Rani
5 out of 5 stars
5 out of 5 stars review

Great features

I bought this last year it's working and watching great I love this Tv

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Apr 17, 2025
Reviewer name: Sadtvguy
1 out of 5 stars
1 out of 5 stars review

Bad unit, bad customer service

Bought this tv back in november of 2024, after 4 months of use the tv screen went out and no longer works, had to contact samsung customer service and they scheduled a repair team to come out, the repair company was unable to fix the tv and said they would have to order parts, it has now been one month since the tv went out and they have finally contacted me to offer me a refund that is only useable on samsungs website. I refused because the sale price is the only reason i wanted to get this unit and would not be able find a comparable one for the refund amount so requested a replacement unit which will now take 21 days. So after spending close to $2,000, the unit is defective, it will be sitting on a tv stand unable to be used for 2 months, and then when the new one is delivered will have to be assembled, which if you have ever assembled an 85 inch tv, you will know is a challenge. I will never purchase another samsung tv after seeing how lackluster the customer service department is along with the quality of the products. This review is in no way about sams club, only about samsung as a company.

Helpful?6N90SMS72AV513911760135
reply from Samsung

Sadtvguy,We're sorry to hear of your experience with your Q80DD TV. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.~ Samsung Specialist

May 27, 2025
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Terrible shipping experience.

I ordered this on April 24th. The first one arrived, got a neighbor to help mount it. The screen was cracked from corner to middle. No visible damage on the outside of the box. The replacement TV arrived damaged. The box looked terrible. Had lines of pixels missing from the middle. Receiver for the remote was hanging down. TV 3 is on the way, but no delivery scheduled yet. TV 1 is going to be picked up today, but they did not schedule the pickup for TV 1 and 2 at the same time. I've had two broken tv's cluttering up the house for the last 20 + days. Still no working TV.

Helpful?6N90SMS72AV513911760135
reply from Samsung

Jason,<br /><br />We appreciate you sharing your experience; however, we recommend you contact Sam&#39;s Club directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. <br /><br />Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Specialist

Feb 8, 2025
Reviewer name: MJ
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Deal

85 inches for 500 no complaints

Helpful?6N90SMS72AV513911760135
Dec 30, 2024
Reviewer name: James Sanders
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big TV

This is the first Samsung TV I have owned and I'm impressed it shows a great picture

Helpful?6N90SMS72AV513911760135
Nov 26, 2025
Reviewer name: Ricky2424
5 out of 5 stars
5 out of 5 stars review

Vgtv

Bought this tv in the spring only thing I have an issue with is when watching sports the volume goes up and down on its own unexpectedly!

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Jan 5, 2025
Reviewer name: Edward
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great picture quality, amazing price

Easy to install, great price and picture quality and resolution. Plenty of apps and great connectivity.

Helpful?6N90SMS72AV513911760135
Jan 13, 2025
Reviewer name: GregB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

SAMSUNG 85” Class Q80D Series QLED Smart TV

So easy to set up, Incredible picture quality, absolutely satisfied with this TV! I would highly recommend this!

Helpful?6N90SMS72AV513911760135