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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 11-20 of 437 reviews
Nov 13, 2025
Reviewer name: Unhappy
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

This TV is not user friendly and trying to navigate through all the options is overwhelming. We haven't used it in months because we get mad every time we do. Complete waste of money.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jan 3, 2025
Reviewer name: DChip
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AMAZING TV!!!

This TV is by far the best TV I have ever owned! The clarity of the picture is by far the clearest and cleanest I have ever seen. I have been watching sports and movies for the past two weeks with the family and they are even saying how amazing the picture is. Not only that, the sound from just the TV speakers are crazy loud!

Helpful?6N90SMS72AV513911760135
Dec 14, 2024
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Home Theater Difference

The TV that was replaced by this one is a 50" 4k Sharp. Wow! What a difference. We own a 46" HD Samsung, so I already knew that the company makes great TV's. The combination of the size and brand difference are obvious. We've paired this with a a Samsung HW-Q990D/ZA 11.1.4 soundbar, with wireless subwoofer and rear speakers.These paired together have made an awesome home theater experience. The TV speakers sounded great before the pairing, but the additional equipment has the feel of the cinema without the crowds. Sports, movies, gaming and regular programming are incredible. Splitscreen football and basketball game's scores and closed captioning are readable and vibrant. We bought these on Thanksgiving day and Black Friday respectively. The setup by phone was seamless and simple. Voice control of both, with Alexa, can be completed by the remote or our Samsung android phone. We would definitely buy both again, and we would recommend others to buy and see for yourself.

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Helpful?6N90SMS72AV513911760135
Jan 8, 2025
Reviewer name: Frank
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Spectacular 85" 4K QLED TV for a really good price

This thing is MASSIVE! (TWSS lol) An amazing 85" 4K QLED TV. It has lots of apps, and you can download more. The app for your smartphone which makes it a remote is awesome. I never touch the remote. I highly recommend, especially if you get a good sale price like I did at Sams Club.

Helpful?6N90SMS72AV513911760135
Oct 7, 2025
Reviewer name: jokersmith
2 out of 5 stars
2 out of 5 stars review

Terrible rendering and contrast

I have been so disappointed with this TV. I am glad that I purchased the VIP warranty. Had to replace the main panel twice already in less then a year. It still has a difficult time rendering dark shadows. Watching darker shows like Wednesday or Black Rabbit is nearly impossible.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
reply from Samsung Specialist

jokersmith, We appreciate your input on the picture quality of Samsung's Q80D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode. If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist

Jan 14, 2026
Reviewer name: CathyM
5 out of 5 stars
5 out of 5 stars review

Great TV

Awesome picture and great sound, Dolby atmos is amazing! I've had a 65 inch before what a huge difference Samsung is compared to my last TV. You can get away without a sound bar, I have. Samsung doubt bar with a subwoofer. Instant connect with the ARK HDMI connection. Samsung really is great!

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Dec 8, 2025
Reviewer name: RafeisMe
5 out of 5 stars
5 out of 5 stars review

Excellent picture.

[This review was collected as part of a promotion.] My previous Samsung TV I believe had a great picture. It was 7 years old and was on 16 plus hours a day. I had an accident plugging in a ambience USB led light which shorted out the TV. My new TV's picture is stunning. The remote control is difficult to operate. It uses pictures instead of words explaining the function. I get confused and have difficulty getting out of the menu. But I do love my television .

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jun 22, 2026
Reviewer name: Marcus Maximus
5 out of 5 stars
5 out of 5 stars review

Picture quality is amazing!

I bought this 6 months ago and the picture quality is amazing in both dark and light settings. The remote is easy to use and the super responsive.

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Oct 28, 2025
Reviewer name: Paul, Vancouver
5 out of 5 stars
5 out of 5 stars review

Great over all TV

Bought this TV as a replacement for my 13 year old 55" Samsung which never had a problem. Has all the features that I need to connect to my computer and sound system.

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Mar 2, 2025
Reviewer name: Mt
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I think it woukd have been a good TV

Sams club delivered, friend and i went to open it up and install, and top if the screen was bent Still waiting for sams club to issue refund so i can try agian.

Helpful?6N90SMS72AV513911760135
reply from Samsung

Mt,We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Sam's Club for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist