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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars469 ratings433 reviews
  1. 5 stars73% (343)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 31-40 of 433 reviews
May 20, 2025
Samsung advocate
5 out of 5 stars review

Outstanding television

I love my Samsung TV. Bought my first in 2013 & was really reluctant to give it up as there was nothing wrong with it. Picture clarity & color was outstanding. Audio was fantastic as long as I had it going through a home theater setup. But 4K & QLED came along so eventually had to upgrade. I had a Samsung phone, tablet, & laptop and very happy with the performance in everything. So a price came along with this new model that I couldn't refuse & bought it. Not a single regret, this TV is outstanding. Simple to set up, intuitive controls, and I've enjoyed it since day one. Friends that come over can't believe the quality. I'm sure I'm not even using half the features available but I'm very satisfied with what it does. With every Samsung product I've purchased I could easily become a Samsung advocate. The TV is top notch and I'll hang onto this one until it no longer works. Same with the laptop & tablet. Honestly, I've never wholeheartedly endorsed a brand before but everything has been fantastic, the price has been worth it and I see no need to ever purchase another brand in the future. Thank you for an entire line of enhanced performance products!

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Aug 28, 2025
very dissapointed
1 out of 5 stars review

Run away from all Samsung

Stay away from this TV, and Samsung period. The warranty is not worth the paper it is printed on. I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this TV. Samsung's response is "just wait". We bought 4 of these in our family. 3 of 4 have needed to be repaired and 2 have required multiple repairs. As someone who was all Samsung (TV, surround, washer, dryer, refrigerator) and completely invested in the Smart Things connectivity, I regret purchasing all of them.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
May 20, 2025
Sandyh71
5 out of 5 stars review

Love my TV

[This review was collected as part of a promotion.] I love my Samsung 85 inch TV QLED 4k. It’s great for watching my sports. I feel like I’m right there. The picture and colors are so clear and bright. I enjoy watching my movies too. The people look authentic in every aspect, facial colors, expressions and their clothing. I had a Super Bowl party and everyone was so happy they came because the picture was fantastic for watching the game. I can’t say enough of the quality of this TV.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jun 5, 2025
Diane
3 out of 5 stars review

Annoying!

The sound quality is poor. I had to get a sound bar with a subwoofer to get decent sound. Also, I hate the remote. You can't just hit a button to go straight to the channel you want or go back to the channel you previously watched. You've added 5 or 6 steps to the process. Very annoying! However, the picture is good.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
reply from Samsung Specialist

Diane, We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q80D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 16, 2025
Anonymous
5 out of 5 stars review

My Tv!!!

My TV’s a marvel, a glowing delight, It hums like a spaceship, all day and all night. The screen’s big as Jupiter, colors so bold, It makes my old sitcoms look shiny and gold! The sound’s like a choir of angels, it’s true, But whispers in dramas? I haven’t a clue. I crank up the volume, the neighbors complain, My TV’s got dreams of a rock concert’s reign. It’s “smart,” so it spies on my late-night ice cream, Suggests shows like “Yoga with Cats” in my dreams. Oh, TV, you’re quirky, a glitchy old friend, I’ll binge you forever—right to the end 😆

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Jun 28, 2025
JMA
1 out of 5 stars review

Defective item

Item arrived with broken screen. have been waiting for the defective TV to be removed from my house for 6 days now, and I have not been yet contacted by the carrier, and Sam's Club does not seem to care. So I have a non-working TV with its packaging occupying square-footage and can't get a replacement product until 1/it is removed and 2/my CC is refunded. very bad experience.

Helpful?6N90SMS72AV513911760135
reply from Samsung

JMA,<br /><br />We appreciate you sharing your experience; however, we recommend you contact Sam&#39;s Club directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. <br /><br /><br />Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Specialist

Jun 5, 2025
DaveK
4 out of 5 stars review

Nice TV for the Price, But...

I'm older, but I've *always* been a "manual" guy. I want to read my instructions and not have to be intuitive on trying to figure out my remote. That's one of the issues I have with most products these days, saving paper in the interests of "saving the planet" (don't get me started on that...), but I digress. I/We haven't been able to fine tune the picture on this set, which is supposed to be steps above the crystal display. That's my/our main frustration with the set. The size is virtually perfect for our viewing space. We enjoy the free channels Samsung provides. Picture quality and variations between sources and channels -- all allegedly high-quality resolution -- is frustrating. I wish there was a simple way to equalize these settings. Even a Samsung-produced video on subjects like this would be helpful (if you won't give me my 'stinkin' manual,' that is). Back to that remote, my larger fingers frequently hit one of the proprietary buttons below the volume bar, switching away from what we're watching and requiring a less-than-instantaneous scramble to return to what we were watching (typically at a critical moment, of course). Typically like and appreciate the Samsung line. Picture quality is frustrating. Searching for a solution is frustrating. The remote is a little bit too tiny. Would appreciate a written manual. Other than that, we're happy.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jun 5, 2025
Chris
5 out of 5 stars review

Excellent TV!!!

After hours of research and reading countless reviews I chose the Q80D and I can't be happier!! This was the largest tv I've ever purchased but the quality and color from this TV is amazing!! It will need calibration to get the best picture quality, so keep that in mind. Don't hesitate to purchase if this tv is on your list.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Aug 25, 2024
Dan Sweeney
4 out of 5 stars review

Verified Purchase

Sibling likes picture quality and is happy with it

Bought this for my sibling and he likes picture quality a lot. He is happy with it in his home.

Helpful?6N90SMS72AV513911760135
Dec 14, 2024
LikeSams
5 out of 5 stars review

Verified Purchase

Enjoying the view

Had to get some younger folks to help us set it up but it is working well.

Helpful?6N90SMS72AV513911760135