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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars469 ratings433 reviews
  1. 5 stars73% (343)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 1-10 of 433 reviews
Feb 12, 2025
DONNA
5 out of 5 stars review

Verified Purchase

Outstanding QLED Picture and Sound!

Samsung 85 Inch QLED TV has amazing Picture and Sound Quality! We upgraded from an older 70 inch TV that we had for several years and it is amazing the difference in everything overall! Few tips: This TV is about 90lbs and comes in a Huge Heavy Cardboard Box that will definitely need a truck for delivery. If hanging on a wall make sure you purchase a VERY strong wall bracket that can take the weight of this item and made for a 85 inch TV or bigger! Definitely make sure you have 2 very strong or 3 medium built individuals to lift this TV, being so big it is a little difficult to move around. You will not be disappointed in this QLED 85 Inch TV!! Would definitely someday LOVE to have the Samsung 98 Inch QLED TV, but it was sold out at our time of purchase, stood and stared at it in the store for about an hour and it also has amazing Picture and Sound Quality! Either TV you cannot go wrong with them! Thank you Samsung for making a great product!

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Jan 3, 2025
DChip
5 out of 5 stars review

Verified Purchase

AMAZING TV!!!

This TV is by far the best TV I have ever owned! The clarity of the picture is by far the clearest and cleanest I have ever seen. I have been watching sports and movies for the past two weeks with the family and they are even saying how amazing the picture is. Not only that, the sound from just the TV speakers are crazy loud!

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Dec 14, 2024
David
5 out of 5 stars review

Verified Purchase

Home Theater Difference

The TV that was replaced by this one is a 50" 4k Sharp. Wow! What a difference. We own a 46" HD Samsung, so I already knew that the company makes great TV's. The combination of the size and brand difference are obvious. We've paired this with a a Samsung HW-Q990D/ZA 11.1.4 soundbar, with wireless subwoofer and rear speakers.These paired together have made an awesome home theater experience. The TV speakers sounded great before the pairing, but the additional equipment has the feel of the cinema without the crowds. Sports, movies, gaming and regular programming are incredible. Splitscreen football and basketball game's scores and closed captioning are readable and vibrant. We bought these on Thanksgiving day and Black Friday respectively. The setup by phone was seamless and simple. Voice control of both, with Alexa, can be completed by the remote or our Samsung android phone. We would definitely buy both again, and we would recommend others to buy and see for yourself.

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Jan 8, 2025
Frank
5 out of 5 stars review

Verified Purchase

Spectacular 85" 4K QLED TV for a really good price

This thing is MASSIVE! (TWSS lol) An amazing 85" 4K QLED TV. It has lots of apps, and you can download more. The app for your smartphone which makes it a remote is awesome. I never touch the remote. I highly recommend, especially if you get a good sale price like I did at Sams Club.

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Apr 4, 2026
BDW30
5 out of 5 stars review

Definitely the upgrade I wanted!

[This review was collected as part of a promotion.] The standout feature of this QLED is its Brightness. Unlike standard LED screens, the Q80D maintains incredible clarity even in rooms with significant natural light. This high peak brightness works in tandem with its Contrast capabilities. Thanks to its Direct Full Array dimming, you get deep, rich blacks that don't wash out, ensuring that shadows look realistic rather than gray. The Interface powered by Tizen OS remains one of the most intuitive on the market. It's fast, responsive, and neatly organizes your favorite streaming apps and live TV in a single row. The inclusion of the Gaming Hub and seamless integration with smart home ecosystems makes navigating your entertainment effortless. Equipped with Quantum Dot technology, the Color volume is breathtaking. It produces over a billion shades that remain vibrant and accurate regardless of how bright the screen gets. When paired with its 4K Resolution, the level of detail is stunning. Every texture—from the fabric of a costume to the blades of grass on a sports field—is rendered with razor-sharp precision, making the viewing experience truly immersive. The Samsung Q80D 55" is a versatile, high-performance TV that delivers a premium visual experience. With its punchy colors, impressive brightness, and sleek interface, it's a fantastic upgrade for any home

Review from Samsung US
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Dec 30, 2024
Mark
2 out of 5 stars review

Verified Purchase

Great TV but delivery has been terrible

Initial delivery team only sent one guy for a 2 person install. He broke clips on the base. Sam's sent a replacement which arrived the next day but they never called to schedule the delivery and just left it on the front porch. It's been 2 weeks waiting for the return pickup and install of replacement TV.

Helpful?6N90SMS72AV513911760135
reply from Samsung

Mark,We appreciate you sharing your experience; however, we recommend you contact Sam's Club directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Jun 17, 2025
Not good
2 out of 5 stars review

Verified Purchase

Not good

TV was not work working, No power, not light up. I returned still did not get the refund.

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reply from Samsung

Hi,<br /><br />We appreciate you sharing your experience; however, we recommend you contact Sam&#39;s Club directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. <br /><br />Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. <br /><br />LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Specialist

Mar 2, 2025
Mt
1 out of 5 stars review

Verified Purchase

I think it woukd have been a good TV

Sams club delivered, friend and i went to open it up and install, and top if the screen was bent Still waiting for sams club to issue refund so i can try agian.

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reply from Samsung

Mt,We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Sam's Club for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Feb 3, 2026
Ruthvick
1 out of 5 stars review

Worst motherboard

The motherboard failed shortly after one year of use, just as the warranty period ended. For a premium television, this kind of critical hardware failure is unacceptable and extremely disappointing. A product at this price point is expected to last far longer without major issues. The repair cost is high, and post-warranty support offers little assistance, leaving the customer to bear the full expense. Based on this experience, I would not recommend Samsung QLED TVs and advise potential buyers to consider alternatives with stronger reliability and after-sales support.

Review from Samsung US
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Jan 17, 2026
TRACEY
1 out of 5 stars review

Worst purchase ever

I never thought I'd say this, but do not buy a large flatscreen TV from Sam's Club. I was treated horribly. The TV screen was cracked and they refused to reimburse me. This product was arrived damaged. I finally had to dispute it with my credit card and it took me about four months to get this issue resolved. I discovered that this TV was about two years two or three years old and they had stopped manufacturing it. Sam's Club sells old. if you are going to get a TV from them, make sure it's insured.

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