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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 1-10 of 437 reviews
Feb 12, 2025
Reviewer name: DONNA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outstanding QLED Picture and Sound!

Samsung 85 Inch QLED TV has amazing Picture and Sound Quality! We upgraded from an older 70 inch TV that we had for several years and it is amazing the difference in everything overall! Few tips: This TV is about 90lbs and comes in a Huge Heavy Cardboard Box that will definitely need a truck for delivery. If hanging on a wall make sure you purchase a VERY strong wall bracket that can take the weight of this item and made for a 85 inch TV or bigger! Definitely make sure you have 2 very strong or 3 medium built individuals to lift this TV, being so big it is a little difficult to move around. You will not be disappointed in this QLED 85 Inch TV!! Would definitely someday LOVE to have the Samsung 98 Inch QLED TV, but it was sold out at our time of purchase, stood and stared at it in the store for about an hour and it also has amazing Picture and Sound Quality! Either TV you cannot go wrong with them! Thank you Samsung for making a great product!

Helpful?6N90SMS72AV513911760135
Apr 4, 2026
Reviewer name: BDW30
5 out of 5 stars
5 out of 5 stars review

Definitely the upgrade I wanted!

[This review was collected as part of a promotion.] The standout feature of this QLED is its Brightness. Unlike standard LED screens, the Q80D maintains incredible clarity even in rooms with significant natural light. This high peak brightness works in tandem with its Contrast capabilities. Thanks to its Direct Full Array dimming, you get deep, rich blacks that don't wash out, ensuring that shadows look realistic rather than gray. The Interface powered by Tizen OS remains one of the most intuitive on the market. It's fast, responsive, and neatly organizes your favorite streaming apps and live TV in a single row. The inclusion of the Gaming Hub and seamless integration with smart home ecosystems makes navigating your entertainment effortless. Equipped with Quantum Dot technology, the Color volume is breathtaking. It produces over a billion shades that remain vibrant and accurate regardless of how bright the screen gets. When paired with its 4K Resolution, the level of detail is stunning. Every texture—from the fabric of a costume to the blades of grass on a sports field—is rendered with razor-sharp precision, making the viewing experience truly immersive. The Samsung Q80D 55" is a versatile, high-performance TV that delivers a premium visual experience. With its punchy colors, impressive brightness, and sleek interface, it's a fantastic upgrade for any home

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jun 25, 2026
Reviewer name: Jeff2Sam
5 out of 5 stars
5 out of 5 stars review

Amazing Display

Amazing TV, Samung makes the best Displays on the market currently and I am super happy with this product.

Review from Samsung Canada
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May 22, 2026
Reviewer name: GNahar
5 out of 5 stars
5 out of 5 stars review

Amazing TV

Bought this television six months ago, the picture quality is great. I do gaming on the tv there is no lag i can play hours without feeling any headache. Great tv

Review from Samsung Canada
Helpful?6N90SMS72AV513911760135
Feb 16, 2026
Reviewer name: Cathy
5 out of 5 stars
5 out of 5 stars review

Excellent tv

I had a few Vizio's in the past the last 65 was that a Vizio, it was okay but nothing like my 65 Samsung QLED. Outstanding colors and sound. What's the saying? You get what you pay for! Only one regret wish I went larger. :)

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Feb 6, 2025
Reviewer name: Mj
3 out of 5 stars
3 out of 5 stars review

WHAT A DEAL FOR THIS TV -BUUUT-

I should not leave any negative comments on this tv since I paid under $500 for it in 85" in store but, the sound is just ok and the imaging is very hard to fine tune for a clear crisp picture unlike my LG tv's. Gaming is good and streaming is also. The outer rear shell on the back of the tv is so thin and flimsy along with the legs being so close together, it has to be a safety hazard for such a large tv. To pay the retail of $2199 for this tv is not worth it, a return would have been made but under $500 it stays. Thanks Sams!!!!

Helpful?6N90SMS72AV513911760135
reply from Samsung

Hi Mj,Thank you for sharing your thoughts on the picture quality of your S80D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode...and select the mode that best fits your usage:1. Standard: Is the default mode suitable for general viewing environments2. Dynamic: Makes the picture brighter and clearer in bright viewing environments3. Eco: Provided to save energy4. Movie: Suitable for watching TV or movies in a dark room5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).For optimal clarity, you may also want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity SettingsFinally, please know our TV stands were solidly designed and extensively tested for stability. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.Thanks for being a part of the Samsung family!~ Samsung Advisor

Dec 30, 2024
Reviewer name: Mark
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great TV but delivery has been terrible

Initial delivery team only sent one guy for a 2 person install. He broke clips on the base. Sam's sent a replacement which arrived the next day but they never called to schedule the delivery and just left it on the front porch. It's been 2 weeks waiting for the return pickup and install of replacement TV.

Helpful?6N90SMS72AV513911760135
reply from Samsung

Mark,We appreciate you sharing your experience; however, we recommend you contact Sam's Club directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner. Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Specialist

Dec 5, 2024
Reviewer name: godsmustbcrazy
1 out of 5 stars
1 out of 5 stars review

ITEM NOT RECEIVED but charged 2k

I never received this TV. The order said that signature would be required and a person has to be present to receive. It also said that the delivery date was December 4th. On November 30th when I was not home, I get an app notification that the order was delivered. I have a ring doorbell and nobody had rang the doorbell and I wasnt even home. I called Samsclub to ask what was going on because the tracking information on the app showed no details. I have a camera on the side of the house which showed a black car (NOT a delivery truck or UPS or Fedex) pull into my drive way and back out once or twice but beyond that I could not see anything. I told them all of this and they agreed that the delivery was not made properly. By the time I got home there was no package nothing. I contacted Samsclub and first they agreed to give me a refund because of improper delivery. Then the fun started, Samsclub customer service supervisors are now outsourced because English is clearly not their first language and all they are trained to say is NO to everything. They sent me a picture of the delivery which was the TV box leaned up against the garage driveway in full visibilty on a high traffic area street. It was clearly stolen, which at least they could have left it on my porch but they didnt coz guess what they sent ONE PERSON to deliver an 85" tv weight (FROM A LOCAL WALMART) a 110+ lbs which I am assuming they just dragged out of his CAR and left at the first place they could. So much for "ROOM OF YOUR CHOICE". I am fighting with the credit card company now to see if they can help me get my $2000.00 back. No accountability whatsover and ZERO customer support from them. I have a good might to go yell at them at the local Samsclub but I am waiting for the credit card companies decision.

Helpful?6N90SMS72AV513911760135
reply from Samsung

godsmustbcrazy,I'm sorry you have not received your TV yet. Please follow up directly with Sam's Club for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding the usage or setup of your TV once you've received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Feb 3, 2026
Reviewer name: Ruthvick
1 out of 5 stars
1 out of 5 stars review

Worst motherboard

The motherboard failed shortly after one year of use, just as the warranty period ended. For a premium television, this kind of critical hardware failure is unacceptable and extremely disappointing. A product at this price point is expected to last far longer without major issues. The repair cost is high, and post-warranty support offers little assistance, leaving the customer to bear the full expense. Based on this experience, I would not recommend Samsung QLED TVs and advise potential buyers to consider alternatives with stronger reliability and after-sales support.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jan 17, 2026
Reviewer name: TRACEY
1 out of 5 stars
1 out of 5 stars review

Worst purchase ever

I never thought I'd say this, but do not buy a large flatscreen TV from Sam's Club. I was treated horribly. The TV screen was cracked and they refused to reimburse me. This product was arrived damaged. I finally had to dispute it with my credit card and it took me about four months to get this issue resolved. I discovered that this TV was about two years two or three years old and they had stopped manufacturing it. Sam's Club sells old. if you are going to get a TV from them, make sure it's insured.

Helpful?6N90SMS72AV513911760135