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Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV for
SAMSUNG 85” Class Q80D Series 4K QLED Smart TV
4.5 out of 5 stars
stars
473 ratings437 reviews
  1. 5 stars73% (347)
  2. 4 stars13% (62)
  3. 3 stars5% (24)
  4. 2 stars3% (16)
  5. 1 star5% (24)

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Showing 131-140 of 437 reviews
Mar 5, 2025
Reviewer name: Chrose1201
4 out of 5 stars
4 out of 5 stars review

Good picture, good sound, not good support

This is my first SMART tv purchase. I am an old school kind of person and like the way things used to be, but this is the future so it seemed like I didn't have many options. I like and trust Samsung products so the quality is what I expected. Great picture, great sound etc. However I feel like the supporting documents are wholly lacking. The user manual was fine for set up but for general usage it was worthless. Maybe it's me but I spent more time on line trying to figure out how to add other channels, and apps. I still have no idea how to get them to show on the screen so I can go to them. I tried to hook up my old VCR so I could watch some old tapes and I still have no idea how to do it. The closest I have found is to set the Air channel to 3 or 4 but my channels only go as low as 6.1. The online instructions show me how to search for channels automatically, and if I can't find 3 or 4 that way do a manual search, but the TV doesn't appear to support that. So in the interest of advancing technology they leave too much in the dust and don't make it easy to get support.

Review from Samsung US
Helpful?6N90SMS72AV513911760135
Jan 15, 2025
Reviewer name: Vickie
5 out of 5 stars
5 out of 5 stars review

Samsung fixed what was wrong with the M4500

Rating this 5 out of 5 because overall I'm extremely happy. 1. I bought a phone (S24 Ultra = AWESOME) and was entered into a raffle I didn't know was happening. 2. This wasn't the only thing I won. 3. The newest, nicest tv I had owned was a Samsung 2020 Series 4 (M4500) and wasn't terribly impressed with it. Smart features were unsatisfactory. TV was very slow and bogged down with all kinds of bloatware. By the way, Samsung has recently updated their smart features on the M4500 and my opinion was slowly changing for the better just before this windfall. Aside from initial dissatisfaction with smart features on the M4500, screen glare was another complaint I had. The Q80D takes care of ALL my complaints. Fast, no bloatware, even Samsung TV+ is appealing some of the time. Picture is phenomenal, especially with AI customization and Intelligent mode. Enough ports for me in back that I don't need an adapter to add more. I was using Roku for everything streaming, I use it only for sound now. Sound quality on the Q80D could be better would be the only thing I could say about my new free TV. The only thing that is better than this TV is the smart gaming monitor that I also won. I have to say that's my new favorite.

Review from Samsung US
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Jul 9, 2024
Reviewer name: RetiredProf
5 out of 5 stars
5 out of 5 stars review

Fantastic TV

[This review was collected as part of a promotion.] I am amazed that Samsung technology advanced so fast. Open my eyes and I can fully enjoy the nanocrystals for a crisp, clear, like-real TV. What would be the next generation of TV??? Picosrystals???

Review from Samsung US
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May 7, 2025
Reviewer name: Bigscreen
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] The 85 inch screen is great. My wife has vision issues and the larger screen has enhanced her TV viewing experience. It was easy to set-up and get started. The only issue we have experienced is that the sound sometimes gets louder on its own. It is not only during commercials. Have not investigated to see what might be causing it.

Review from Samsung US
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Nov 18, 2024
Reviewer name: GabePraia
5 out of 5 stars
5 out of 5 stars review

My Favorite Thing at Home

[This review was collected as part of a promotion.] The Samsung Q80D TV in its massive 85-inch size is nothing short of spectacular. It combines impressive picture quality, advanced technology, and a sleek design to create a premium viewing experience. The QLED technology delivers vibrant colors and excellent contrast, ensuring every scene is rendered with precision. The TV's Direct Full Array backlighting enhances blacks and whites, making it perfect for watching both dark cinematic scenes and brightly lit shows. The TV offers a seamless smart experience. Popular streaming apps like Netflix, Disney+, and YouTube run effortlessly, and the voice assistant integration (Bixby, Alexa, and Google Assistant) adds convenience to the overall functionality. The Game Mode is a bonus for gamers, providing low input lag and a fluid gaming experience. The Q80D's slim bezels and minimalist design make it a stunning addition to any living room.

Review from Samsung US
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Sep 29, 2024
Reviewer name: TechDad
5 out of 5 stars
5 out of 5 stars review

Samsung above all

[This review was collected as part of a promotion.] I love my samsung tvs. Movies, gaming, streaming..it does it all and looks great. Perfect picture. Never any dead pixels. Syncs to my other devices with no problems. I'll always choose samsung above other brands for my tech needs.

Review from Samsung US
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Apr 21, 2025
Reviewer name: XnyLVv
3 out of 5 stars
3 out of 5 stars review

Great TV, Annoying problem

Th TV is great, but why on earth does Samsung not fix the issue of the TV auto-running apps. It will NOT stop automatically turning on my game consoles. I've tried everything and read every singel Reddit post, and it never works. There is a setting that says "Turn on/off Auto-run apps" and when you turn it off, it runs them anyways. Not sure why this issue has been around for so long and why it is so hard for Samsung to fix.

Review from Samsung US
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reply from Samsung Specialist

XnyLVv, Thank you for your review. If you don’t want externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is disabled. To turn off Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = OFF. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Apr 22, 2025
Reviewer name: JewelsTV
5 out of 5 stars
5 out of 5 stars review

Picture perfect! With great features!

[This review was collected as part of a promotion.] I have always loved samsung TV's! I have 2 of them right now and the picture on the QLED is outstanding! I can see so many details I didn't know i was missing. I also love that I have all my apps on it that I want and I can add more!! I will definitely be getting samsung when it's time!

Review from Samsung US
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Mar 27, 2025
Reviewer name: Nickname1
5 out of 5 stars
5 out of 5 stars review

Clarity and color are mesmerizing

[This review was collected as part of a promotion.] I love the color and clarity of our new TV. People just stand out in the picture like they're on it not just in it. Images are crisp and bright. Viewing on this TV is a different experience. It doesn't need a sound bar but it adds a wow factor that only makes the viewing better. No blur on the edges. People almost look like they can just walk off the screen at any moment.

Review from Samsung US
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Apr 21, 2025
Reviewer name: Dick
5 out of 5 stars
5 out of 5 stars review

Great TV but mounting was an issue.

We have the TV mounted on a wall about 20 feet from out bed. The image is clear and the apps are simple to access. We have the TV hooked to a soundbar, and that has had issues (e.g. the software as delivered needs an update and the bar needed repair. So make sure you have warrantee service. also Samsung installer would not handle the soundbar so we got a third party to mount the TV and soundbar. Don't pay Samsung for it, they did not deliver as expected and would not return the money. But all things considered we are happy with our choice.

Review from Samsung US
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