Customer reviews for SAMSUNG 85” Class Q80D Series 4K QLED Smart TV forMember photos









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Forensic Files
I am very frustrated with my Samsung TV. It frequently changes my Chanel to CNN and Forensic Files. This requires me to go through a process to get back to. my preferred channel I strongly dislike CNN and Forensic Files This problem .was present after purchase so I suspect that Samsung is receiving compensation to favor CNN and Forensic Files
Hi Leonard, We appreciate your review of Samsung’s Q80D TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Good tv
It's a great tv, good sound and picture. Am still learning how to use all the different programming. The thing I am having an issue with is that I cannot find a way to download Chrome so I can use my dishanywhere app. It keeps telling now I need to download either Chrome or Saffari, but no links are given on how to get there and no directions supplied on how to this. Am not exactly a techie, so it would be nice to have something to go by instead of trying to figure it out myself. I have successfully downloaded Chrome on all my computers, but somehow, with this tv, no go.
My first TV and I love it
[This review was collected as part of a promotion.] This is the first time I buy a tv for myself and by myself and there was no better option than this. I love how big it is, it has the perfect size and a really nice quality to see all my fav shows. This IA function to improve image automatically is awesome, always got the best view and I don't need to do anything, TV does it for you!
Awesome TV
[This review was collected as part of a promotion.] We've had 5 other Samsung TV's over the years. They're always good, but this one is great! The colors are so vivid. The picture is so crisp, it's like you're actually there. We’re very pleased with the viewing angle, as well. It also talks to our Samsung phones intuitively. Great TV!
Really decent television device
[This review was collected as part of a promotion.] It's really good for gaming and movies since the picture quality is really good, However the sound on my tv is a little dull, I don't have a sound bar but i have never had one in my life so i didnt think I needed one, Other then that really fantastical
Run away from all Samsung
Stay away from this TV, and Samsung period. The warranty is not worth the paper it is printed on. I have had repair men to my house 4 times to fix an issue that is still not fixed. The latest is that the part is on backorder with no ETA. We are notified of this 60 minutes before they were due to arrive. Remember each visit requires you unmounting and remounting this TV. Samsung's response is "just wait". We bought 4 of these in our family. 3 of 4 have needed to be repaired and 2 have required multiple repairs. As someone who was all Samsung (TV, surround, washer, dryer, refrigerator) and completely invested in the Smart Things connectivity, I regret purchasing all of them.
It's okay but..
On older programs it does not do so well, there is a lot of pixelation and fuzz. But for the price, I guess it's worth considering. I have seen some LG units that look really good. I probably would have spent a couple of dollars more on them. I do not care for the menuing system. Picture adjustments are basic.
Jazzman48234,Thank you for sharing your thoughts on your Q80DD TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve the picture clarity:1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist
My Tv!!!
My TV’s a marvel, a glowing delight, It hums like a spaceship, all day and all night. The screen’s big as Jupiter, colors so bold, It makes my old sitcoms look shiny and gold! The sound’s like a choir of angels, it’s true, But whispers in dramas? I haven’t a clue. I crank up the volume, the neighbors complain, My TV’s got dreams of a rock concert’s reign. It’s “smart,” so it spies on my late-night ice cream, Suggests shows like “Yoga with Cats” in my dreams. Oh, TV, you’re quirky, a glitchy old friend, I’ll binge you forever—right to the end 😆
Ads, Bad UI/UX, and Telemetry
This TV is OK, for display purposes. It has acceptable color. The sound emanating from the speakers is also nice. For the price point comparative to other Smart TVs, it is a horrible SmartTV. The UI is absolutely horrible. It comes loaded with bloatware and the internal storage is non-expandable and even with ALL the junk and preinstalled apps offloaded, it only has ~2GB of free space for your apps. Further, the UI for TizenOS is just one giant big ad screen. The amount of remote presses it takes to get anywhere USEFUL like a settings menu, your apps, is in the middle of a bunch of big advertisements. The TV wants you to be connected to Wi-Fi at all times. If you disconnect Wi-Fi, it will sometimes automatically re-connect on reboot. A LOT of features are disabled when you do not have it connected to Wi-Fi. Also, the screen dims intermittently even with intelligent features disabled. This is an example of a mid-range TV that is absolutely ruined by it's operating system and telemetry. All the applications built for Tizen are slow and unresponsive. The TV has significant input lag, and it not fast or streamlined at all. There is no dedicated input button on the samsung remote. Look at all the reviews for this TV, they are almost all sponsored or rewarded reviews. That's how badly Samsung needs to manipulate the data to sell this TV. Stay away at all costs. This is not worth the price whatsoever. I will be returning this TV, and will never buy another Samsung product or appliance ever again.
Hi, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80D TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
VR failure led to Samsung 75 inch FTW
[This review was collected as part of a promotion.] I used to have a Samsung 60-in TV and always wanted a bigger one. My daughter was showing me how to use her PlayStation VR sent to play a game call Bar room brawl I believe. Suffice it to say I got too close to my TV and correct the screen. I immediately when I'm bought a Samsung 75-in OLED TV. Our Samsung 75-in OLED TV is literally never turned off. When I leave for work in the morning I put on bluey for my dogs because apparently they can see that show. I have a routine set on my phone to when I get home if my TV has been turned off for the day by someone, then it is automatically turned on and usually goes straight to Samsung TV plus and plays either dog the bounty Hunter or 21 jump Street. We have lived in three different houses in the last 2 1/2 years and this TV has proven durable having come along for the ride and remained unscathed. Every evening before bed we all gather around and watch a TV show that we're in the middle of binging or a movie, especially now during the holidays. I have never had a single problem with the picture quality, the sound, or loading any apps. If I wear a bachelor I probably have two or three more of these throughout the house but as it stands I have one in my living room one in my master bedroom and the other in my kids room.







