[This review was collected as part of a promotion.] Its my old neighbor who disabled so I take her out all the time too the lake.i help her with everything cause she has no children off her own.

My Kayak is great, but customer support the likes of which I received from Hunter elevates my experience to "Excellent"! Call volumes are very high, but he was very helpful and polite! Hunter is an excellent representative of the company and should be promoted immediately!

I have not used the kayak yet. I bought it early and have been waiting for it to warm up. I am hoping to use it in May. So far it is exactly what I had expected after looking at it online. Like I said, I haven't used it yet but I am kind of wishing there was an upgraded seat available, but I knew that when I bought it.

We bought our first kayak, the Kokanee, from the first owner of it. We're really happy with it, it's easy to maneuver with one or two people and we've never been close to tipping it. It is a little heavy to load onto the top of our Jeep, but not unmanageable. The straps for the chairs were messed up when we got it and I called customer service to see about buying new straps for them. Ian was super helpful - he asked me for the numbers on the kayak and found that the kayak was still under warranty. So they sent me replacement straps for the chairs for free, even though I wasn't the original owner! This kayak and the customer service has made it easy for us to have fun kayaking and if we get another kayak we'll definitely look into the Lifetime products. Thanks Lifetime!

We bought a Lifetime tandem kayak about two years ago, and have enjoyed it greatly. However, in transit, one of our hatch covers must have blown off. With a quick email to Lifetime, including a description and model number, Lifetime replaced the hatch cover for us free of charge. Now that's what I call service!

Just bought our kayak and noticed it was missing a strap piece. I called customer service and they are sending the piece to me. Great customer service. Other than having to wait on hold for a while the person I spoke with was extremely helpful and nice and got my issue taken care of immediately.

I have bought several lifetime products over the years (tables, play equipment, kayaks). I have always been very pleased with their construction and durability. For the first time I had to contact the company for a replacement part, and now I found that their customer service not just matches, but actually exceeds the quality of their products. I’m impressed. They have won a “lifetime” customer.

We have 3 Lifetime Kayaks, 2 singles (a Hydros 85 and a Triton 100) and 1 tandem an Envoy 106). Our home backs up to a freshwater canal and my wife and I along with friends use them frequently. They are stable and fun to operate. We have also been very pleased with responses from the Lifetime Team when needed.

Love this tandem kayak! This is our family kayak. We owned two other Lifetime kayaks and other Lifetime products and we are very happy with our purchases. Lifetime customer service is the best. He (Darwin) responded quickly when I needed assistance and he was very helpful and accommodating. I highly recommended ALL Lifetime products for your needs.

Many problems, bought as tandem kayat for grandson. Unable to use because of its' weight(75 lbs) design(wide body) unable to use with any wave action on windy days, seat is terrible(after 20 minutes your back hurts), difficulty adding attachments like fishing pole holder/ trolling motor/better seating. After looking at 100's DYI videos I realize I bought a dud