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Customer reviews for LG 30 cu. ft. French Door Refrigerator w/ Instaview for
LG 30 cu. ft. French Door Refrigerator w/ Instaview
4.2 out of 5 stars
stars754 ratings754 reviews
  1. 5 stars62% (465)
  2. 4 stars18% (138)
  3. 3 stars7% (54)
  4. 2 stars5% (36)
  5. 1 star8% (61)
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Showing 71-80 of 754 reviews
Jun 8, 2023
VonnieH
3 out of 5 stars review

Verified Purchase

Love LG but Expected it to be better

I love the size of the refrigerator and most of the features, but I'm having problems with 2 of my 3 ice options. When I use crushed ice often it jams the ice maker and stops producing ALL ICE!!!! I have to unstick the cubes that are in the tray so they will bump and start making ice again. The problem is you don't know the crushed ice jammed the ice maker until you got to get ice and nothing in the door holder to dispense! The craft ice has just stopped working. I tried all of the fixes listed in the manual and it has not resolved the issue. The instaview door is convenient but does not keep those items as cold as the refrigerator does. I do love the smudge proof finish!!!! Be prepared to preplace the filters every 5-6 months. They are sleek and don't take up refrigerator spce though. It's not even a year old and looks like I'll be calling for service on the craft ice maker!

Review from lg.com
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reply from Social/LG

We appreciate you taking the time to share with us your concern in regards to your LG Refrigerator Craft IceMaker not performing as it should. In order to give you the best assistance possible we would like to look further into the issue so we can give you the best possible resolution. Please contact our LG Support Team at 800.243.0000, and we will gladly assist you! ~Rita

Apr 8, 2021
Jimbo 1949
5 out of 5 stars review

Verified Purchase

Wife's refrigerator my ice machine

[This review was collected as part of a promotion.] We absolutly love our unit. The regular ice maker in the door adds so much space to the upper section. I'm a big fan of the iceball unit in the freezer. The finish on the stainless is next to surgical quality. L G you've engineered a beautiful and functional piece of furniture.

Review from lg.com
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Nov 7, 2022
ErikaW
3 out of 5 stars review

Verified Purchase

Craft ice maker

It is a great treat to get this craft ball ice for any of your fancy drinks. But for some reason that not even the technician can explain, this is our 3 ice maker. Let’s cross fingers and hope this time will last more than 2 months! The rest of the fridge is amazing!!!

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 27, 2021
Natoc9802
5 out of 5 stars review

Verified Purchase

They have thought of everything!

[This review was collected as part of a promotion.] We have had LG kitchen appliances for years and just are so happy that we went ahead and got the refrigerator with the extra bells and whistles. I LOVE the flex drawer!!! It's great for frozen pizzas if I know the kids are having extra people over or for me to chill some wine when I have my friends over!! My husband loves the craft ice! He is like a little kid all over again when he comes home from work. Also the access to the water filter is so convenient. I love that it is in the door now and not at the top of the inside. I had the hardest time reaching it when it was up high. Now I have no issues changing the water filter. Also the fact that the water is measured out is so so convenient. Makes my cooking and baking go all the faster!

Review from lg.com
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Jan 4, 2022
Mustang Suzee
5 out of 5 stars review

Verified Purchase

This refrigerator is perfect!!

[This review was collected as part of a promotion.] I love everything about this refrigerator. The Instant View door in door is great for the many times we grab a cold drink. We can do so without letting cold air out. I love the Full Convert Drawer. I have used it as an extension of the refrigerator, as a freezer & it is a great place to store party platters. The craft ice is a family & friends favorite! People are fascinated by those round cubes that melt slowly in your drink. The regular ice cube maker & dispenser completes the process. Finally, the deep freezer drawer is wonderful and the surprise shelf that you have access to as you open the freezer is very nice!!

Review from lg.com
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Jul 13, 2021
EllenW
5 out of 5 stars review

Verified Purchase

Love My New Fridge!

[This review was collected as part of a promotion.] I love all of the features my new refrigerator has. I use the easy access door every morning so it is easy to get my breakfast foods. The dual ice is great for entertaining and the fact that the ice is in the door gives me so much more room in my fridge for more food. I only have one refrigerator and this one holds more than any that I have had in the past.

Review from lg.com
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Aug 2, 2023
Lily girl
4 out of 5 stars review

Verified Purchase

Like the features. Love the water/ ice dispenser.

[This review was collected as part of a promotion.] Like all the features. Easy see through door is convenient. Craft ice is nice but is slow to make. Only 3 cubes in 24 hrs. Not sure if it can be set to make more cubes. Not enough shelf adjustments. Had to remove one shelf to make room for taller items.

Review from lg.com
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Oct 8, 2022
Brad Minogue
1 out of 5 stars review

Verified Purchase

Expensive and Poorly Made

[This review was collected as part of a promotion.] I bought this refrigerator a year ago thinking that an appliance that cost five grand would last a lot longer than a year before needing major repairs. Craft ice maker is broken, so noisy it sounds like a loud pounding when it operates, freezer compressor is going out, and a delay in getting replacement parts.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 29, 2022
D Clay
5 out of 5 stars review

Verified Purchase

Did someone say, "Knock Knock?"

My husband was skeptical about this major purchase. He did not think we needed all the features. However, LG has gained a new satisfied customer. This LG appliance offer more than having a basic refrigerator. *Three types of Ice- round Craft Ice, crushed ice & standard cubes. My guests absolutely love selecting the ice of their choice. *Full-Convert Drawer- With the high price of groceries, I able to purchase larger quantities at a lower price and have room for storage. *InstaView -My favorite feature, knock on the door and see your selection of drinks. Thanks LG, for being creative and thinking of your customers

Review from lg.com
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Jul 26, 2021
bburn21
5 out of 5 stars review

Verified Purchase

Wonderful size.

[This review was collected as part of a promotion.] Love the fridge. Love the size. Really like the two ice makers. The flex drawer is very handy and we use it for cheese and lunchmeat. We are having some issues with the ice maker in the door. We think it is freezing up. This time the bin was completely empty of ice and of course would to dispense. Two days later I look in the bin and there is ice again and now it dispenses. We are confused about it. But all and all we love this fridge.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757