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Customer reviews for LG 30 cu. ft. French Door Refrigerator w/ Instaview for
LG 30 cu. ft. French Door Refrigerator w/ Instaview
4.2 out of 5 stars
stars754 ratings754 reviews
  1. 5 stars62% (465)
  2. 4 stars18% (138)
  3. 3 stars7% (54)
  4. 2 stars5% (36)
  5. 1 star8% (61)
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Showing 301-310 of 754 reviews
Jun 27, 2022
Ringer740
4 out of 5 stars review

Verified Purchase

Quality Refrigerator

[This review was collected as part of a promotion.] We have been happy with our purchase to date. Even though it did take several days for the craft ice to acclimate, we do enjoy having the extra ice. The ice maker in the door is definitely not adequate for a family over 3. It is adequate for 2 , maybe we use lots of ice. If your family uses many 2 liter bottles, you will be disappointed with the height of the shelves. The shelf spacing is awkward. I would advise you to inspect for your needs. We do enjoy the middle drawer, it does provide for easy access to items used often. The wifi is hard to connect, but doesn’t really accomplish much. The information on display for freezer, refrigerator information does not display the internal temperature, but rather the set temperature. We would buy again

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Oct 24, 2023
Michael s Lewis
1 out of 5 stars review

Verified Purchase

I Bought this fridge on 9/21/2023 and now i am on my 3rd replacement. First one came dented on the front door.Second one came the exact same way.Now i am waiting for the 3rd one.All my appliances are LG i love the brand but this is a disaster,to pay 4,000 for a poorly damaged fridge is very bad!!!!

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LG Digital Care team

Hey Michael! Thank you for bringing this to our attention. Remember, we're just a private message away on our socials, @LGUSSupport. ^Gaby

Nov 21, 2023
Meisha Pillow
3 out of 5 stars review

Verified Purchase

Problems with LG compressor

This refrigerator was great for 1.5 years.Then our compressor went out which it was repaired today and this was the 2nd technician to come to our house in the past 2 weeks. We have lost so much food in the part 2 week We has another LG refrigerator and our compressor went out it 5 times.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from Customer Care

Hi Meisha. We realize how important your refrigerator is to your routine and would like to ensure any necessary repairs are done as soon as possible. So that we can help, please reach out to us on social media at the handle @LGUSSupport. Please include your phone number and refrigerator information in your private message to us (model and serial numbers). We look forward to hearing from you and getting the issue resolved! ^Chris

May 17, 2021
MustangSuzy
5 out of 5 stars review

Verified Purchase

Love It!!!!

[This review was collected as part of a promotion.] After several delays, I finally received my new refrigerator. It is everything I hoped it would be. I love the open glass door-so convenient. The deli drawer and large freezer drawer. I have more room to store my foods and it is so quiet. Not to mention it looks great. I have been wanting this model for a long time and now my dream has come true. I would highly recommend this to anyone that is “thinking out purchasing one”.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Mar 23, 2022
ScottyBP
5 out of 5 stars review

Verified Purchase

Great Refrigerator at a great price

[This review was collected as part of a promotion.] Just got my new LG refrigerator a few weeks ago. It came within a week of ordering and I am so very happy with it. I call it my Maserati! So many features and options. My favorites are the chiller drawer and the craft ice. The knock knock feature is fun too. Highly recommended this and any LG products

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
May 17, 2022
mahmah
4 out of 5 stars review

Verified Purchase

Great design and features

[This review was collected as part of a promotion.] Bought this for my new house. Got lots of compliments from friends and family. Really like the door in door, vista view and craft ice features. Everything's great except the left door bangs too hard when closing. Have to close the door very gently otherwise it'd be like slamming on it. Something LG needs to work on to improve.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Feb 3, 2023
Stew69
4 out of 5 stars review

Verified Purchase

Very quiet and even temperature

[This review was collected as part of a promotion.] Very satisfied with fridge. Nice quiet operation, holds temperatures even though out interior. Upper ice maker and water dispenser work well. Ours also has the craft ice maker below. It did quit making ice after the first 3 months,but customer service was helpful and speedy getting us to a local service technician who replaced the craft ice unit and it works fine now.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LG Social Media

Thanks for taking the time to post your review for your 30 cu. ft. Smart Wi-Fi Enabled InstaView™ Door-in-Door® Refrigerator with Craft Ice™ Maker. We appreciate you posting the specific features that you love about this fridge. Moreover, happy to hear your repair experience went smooth and was professionally done. Should you need support, don't hesitate to reach out to us via chat or phone support! Details for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you or answer any questions you may have! ^Chris

Apr 11, 2022
smeesus
4 out of 5 stars review

Verified Purchase

love the fridge

[This review was collected as part of a promotion.] we did a lot of research before buying this particular model, and so far we are very happy. the only thing that I have to complain about is the craft ice maker broke after just over 6 months of having the fridge. But I was able to call up and get it replaced right away!

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
Jan 1, 2023
Dang P
3 out of 5 stars review

Verified Purchase

French door with craft ice maker refrigerator.

I bought this refrigerator about 1 and half years ago and so excited with it's look. Everything worked very well until the craft ice maker broken down four months later. Called LG tech and got it replaced on last December 2021. The new craft ice maker working very well until a year later 12/2022 it broke down again. Called LG again for service and been waiting for tech to come sometime next week. It's still under warranty so no charge on these two replacements. Good service LG! But calling for service is a thing to consider because it takes to much time and a phone call sounds awful as it is from overseas. LG needs to redesign this craft ice maker somehow, I guess. And I cross my fingers for the second replacement. Other than that everything else has been working as it means to be, so far. Hope this helps someone wants the refrigerator with craft ice maker rethinks.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Apr 8, 2023
Sad owner 2
1 out of 5 stars review

Verified Purchase

Not so good

[This review was collected as part of a promotion.] Made in 2021 and it’s now 2023 and the App diagnostics says it’s working fine but it doesn’t get cold at all. It worked for a while and then just broke. I’m not the original owner but for a fridge that is just 2 years old shows poor craftsmanship or something I’m not sure and I don’t think there is anything I can do about it. Horrible

Review from lg.com
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reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.