[This review was collected as part of a promotion.] I love 90% of this fridge. The only issue is the craft ice maker. Ours has “broken” twice and when it is repaired, we are told there is no fix and they will just keep replacing it. It’s a total pain, to be honest but the fridge is pretty amazing. Lots of space, which the wife wanted because she loves to host events. Fix the craft ice and this thing is 110% greatness!

[This review was collected as part of a promotion.] I’ve been trying to find the perfect refrigerator for our kitchen and I am happy to say that this is the one! It’s spacious, easy to access and to keep clean. We love the two ice options, cubes or spheres, too. I highly recommend it!

Bought in March of 2023…..loved it until December….the Ice maker went out….freezer quit….groceries are expensive I had to throw away everything….called place we bought it from had to wait almost 11/2 weeks to get service….they come and not able to fix it…they called LG…..they set up a service call but have to wait another 2weeks….very disappointing that we have to wait a month for this to be fixed…

[This review was collected as part of a promotion.] Everything except load noise (like a low to high hum)when freezer door is closed, also getting the WiFi connected was a real chore but finally got it. Can’t ever fill out a survey (after talking to and being disconnected several times)

The LG Smart InstaView™ Door-in-Door® Refrigerator is a standout appliance that combines cutting-edge technology, innovative design, and exceptional performance. From its striking aesthetics to its smart features and energy efficiency, it sets a new standard for modern refrigeration. If you're looking to upgrade your kitchen with a refrigerator that offers convenience, versatility, and style, the LG Smart InstaView™ Refrigerator is an excellent choice that won't disappoint. Highly recommended for anyone seeking to streamline their kitchen experience with the latest in smart home technology.

I have had my refrigerator for around 7 months now and it works really well. I have it connected to the ThinQ app which lets me run diagnosis and change temp from the app. We love the craft ice however that broke recently but LG sent me a new one to replace the broken one under warranty.

It’s been a year a bought it, my only complain is the below feature on the freezer where it makes ice, stop making ice and I had to call to get it fix. Still working on it. It seems like it’s a know issue. This was the reason why I actually bought it versus other brands. I’m a little disappointed because for the price it should have worked for years.

[This review was collected as part of a promotion.] Bought fridge a few weeks ago, although the craft ice is not a perfect sphere, I still like it. Door in door is a great feature I use most of the time. Fridge would be perfect if there wasn't a slight fluctuation of temp differences and a slight hum noise which I hope won't get louder. The ThinQ app was a bit of a disappointment. Wished you could do more with the app as far as seeing the current temps in the fridge, what doors are currently open or closed, eta when craft ice is about to drop, etc. We will see how it goes after the 1st month goes.

[This review was collected as part of a promotion.] I replaced my 15 year old unit with this one. It is amazing how I get 5+ cu ft of more room in the same footprint. I am really enjoying the flexibility with the Full-Convert drawer. I love the three ice options, cube, crushed and craft. The craft ice took 3+ days for the first batch, but has been dropping every 24 hours since. So far the whole family is thrilled with the new refrigerator.

I honestly thought the craft ice would be a novelty and wouldn't use it much. But now I find myself rarely using the ice machine from the door. The outside small door accessing the door is super useful as well. Then having the ice maker built into the door creates so much room within the fridge itself.