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Customer reviews for LG 30 cu. ft. French Door Refrigerator w/ Instaview for
LG 30 cu. ft. French Door Refrigerator w/ Instaview
4.2 out of 5 stars
stars
761 ratings761 reviews
  1. 5 stars61% (466)
  2. 4 stars18% (139)
  3. 3 stars7% (55)
  4. 2 stars5% (36)
  5. 1 star9% (65)

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Showing 181-190 of 761 reviews
Jul 10, 2021
VictorB20
3 out of 5 stars review

Verified Purchase

Lots of room!

[This review was collected as part of a promotion.] It’s a very big fridge inside with lots of storage. I have had it for 8 months and have not had consistent craft ice. Finally I called cause it was supposed to give 6 at a time and it wouldn’t do it. their suggestion was drop it to -4 degrees. Why I dunno but I did. Still not much, then they sent out a tech cause they said something was wrong with it after they did a test remotely? And the tech came out and said I needed a new ice maker. But when he left it stopped working all together. Too one works bottom one doesn’t. It supposed to be fixed in a week. Other than that. Great fridge. But I’m not holding my breath I’m sure something else will fall apart in a few months.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 8, 2023
VonnieH
3 out of 5 stars review

Verified Purchase

Love LG but Expected it to be better

I love the size of the refrigerator and most of the features, but I'm having problems with 2 of my 3 ice options. When I use crushed ice often it jams the ice maker and stops producing ALL ICE!!!! I have to unstick the cubes that are in the tray so they will bump and start making ice again. The problem is you don't know the crushed ice jammed the ice maker until you got to get ice and nothing in the door holder to dispense! The craft ice has just stopped working. I tried all of the fixes listed in the manual and it has not resolved the issue. The instaview door is convenient but does not keep those items as cold as the refrigerator does. I do love the smudge proof finish!!!! Be prepared to preplace the filters every 5-6 months. They are sleek and don't take up refrigerator spce though. It's not even a year old and looks like I'll be calling for service on the craft ice maker!

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from Social/LG

We appreciate you taking the time to share with us your concern in regards to your LG Refrigerator Craft IceMaker not performing as it should. In order to give you the best assistance possible we would like to look further into the issue so we can give you the best possible resolution. Please contact our LG Support Team at 800.243.0000, and we will gladly assist you! ~Rita

Mar 13, 2022
Rita58
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] We just bought this fridge for a new kitchen remodel . We wanted a nice , large one since our previous one was on the smaller side . It’s so roomy inside and has a clean, uncluttered look . I was actually very surprised at how large the freezer door is, as I’ve never had a bottom freezer before . The convertible drawer in the middle is nice too, if you need extra freezer space or want to chill wine .

Review from lg.com
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Oct 7, 2021
Bergs1019
4 out of 5 stars review

Verified Purchase

Amazing Start!

[This review was collected as part of a promotion.] We got our new LG refrigerator a few weeks ago. So far it’s amazing! We really love the craft ice maker and so do all of our guests. The size is quite large, depth-wise, but that’s a minor thing. We are also enjoying the app as well. At first, the knock feature on the glass door seemed silly, but we’re growing quickly to like it. The quick access door was a huge seller for us. And the compact ice make on the door give us more fridge space than our old fridge. And the middle drawer serving as a temperature controlled choice makes it ideal for anyone’s situation. My only criticism would be if we need repairs, it’s hard to get parts to fix.

Review from lg.com
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Nov 4, 2021
Tony Vel
1 out of 5 stars review

Verified Purchase

Great features except that all of them don't work.

[This review was collected as part of a promotion.] It is a great large capacity refrigerator with a lot of useful features. My only complain is that the ice maker does not work. Technician change the ice maker but it still does not work. I will not recomend it.

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Sep 22, 2023
Kathyh29
4 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] We purchased this refrigerator a month ago and we are very pleased with it. It has so much space! We do use the door in door feature frequently. And we love the 4th drawer that can be refrigerated or frozen. The 3 sizes of ice are very convenient! We like the 2 large drawers for fruits, vegetables, as they are very roomy. We do wish there was a third drawer in it though as we also would prefer another drawer for meats or cheeses .

Review from lg.com
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Jun 1, 2023
Budster58
3 out of 5 stars review

Verified Purchase

Great Features Fails to Keep Cool

[This review was collected as part of a promotion.] Lots of convivences. Beautifully made. But fails to achieve temps set. Fridg never stops running. Old fridg while wearing out, kept things colder. I returned the first delivery of this refrig. I thought it was defective. The second Refridge had the same performance problems. Overall, Disappointed

Review from lg.com
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reply from Social/LG

Hello! We want you to know that we continuously work to improve the quality of our products that drive customer satisfaction. Your feedback for your LG Smart wi-fi Enabled InstaView Door-in-Door Refrigerator with Craft Ice Maker is especially important to us, and your concerns will not go unnoticed and shared with our team. We would love for you to reach out to our LG Social Support team on Facebook or Twitter, using the handle @LGUSSupport, and provide the model and serial numbers of your unit in your first message, and we will certainly further investigate your issue. We do apologize for any inconvenience this has caused you. ~Rita

Jun 6, 2023
Ann895
5 out of 5 stars review

Verified Purchase

Awesome

This refrigerator is very roomy. I love the front door feature so you can keep your most used items in there & you don’t have to open up the entire refrigerator to get to them. Not to mention the knock on glass to see what’s inside. Highly recommend.

Review from lg.com
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reply from LG Social

Hey there. Thank you for leaving us your review in regards to your refrigerator. Our whole team works very hard to keep our customers happy, but we can only do it thanks to customers like you. We'll make sure to pass this along to our team, since this will surely make their day.Thanks again, and we hope to see you again soon. ~Anthony

Aug 6, 2023
Khwaja Hasan
1 out of 5 stars review

Verified Purchase

Freezer is not freezing and Ice is not made

We bought the refrigeration in August 2022. In July 2023 we noticed freezer is not freezing stuff in freezer and ice is not made. We have reported the issue to LG three weeks ago. LG technicians were sent at least three times and parts were changed but it did not improve the refrigerator performance. Finally, it was declared by LG technician that they will refund our money. However, it has been more than two weeks we have not heard anything from LG. Every time I call I have been told that someone will contact us within 24 to 48 hours. We are yet to hear from LG. Definitely "Life's not Good".

Review from lg.com
Helpful?2Q2UA3X1ES7413897862757
reply from LG Social Media

Hi, Khwaja! We'd love to get you an update on your refund! If you're experiencing any issues when calling, please be sure to reach out with one of the additional methods linked below, and it'll be our pleasure to see what's going on. https://www.lg.com/us/support/contact ^Ian

Jan 23, 2022
Frankeezipper
5 out of 5 stars review

Verified Purchase

Amazing Appliance

[This review was collected as part of a promotion.] I bought this device a couple of weeks ago. I simply fell in love with the design and the ease of use. It has everything I need in order to store my groceries I can glance at a moments notice or check my app for any issues. Can’t say enough LOVE IT LOVE IT LOVE IT

Review from lg.com
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