This has been a good refrigerator for our family of five, who has different diets and busy schedules.
The freezer is a drawer. I've had bottom freezers with a door before and I prefer those. With the drawer, it is hard to store foods so that they are easy to get to. The bottom drawer is deep and items at the bottom tend to get lost. The top pull out drawer isn't nearly as deep, so I can store items in a single layer. I need to keep everything away from the craft ice maker tray though, because if it gets jostled, ice balls won't be made. The craft ice maker makes 3 balls at a time and will drop them into the tray when frozen. We are on our third craft ice maker because the first two broke. They were covered under warranty and the lasted one has some improvements and will hopefully last better. The freezer keeps the temperature cold and everything stays frozen well.
The middle drawer can be used as another freezer or as a cold fridge door. I love having this option. It was a big selling point in choosing this model. I mostly use it as a deli drawer, keeping meats and cheeses at cold refrigerator temperatures. The drawer pulls open smoothly and has two dividers that can be adjusted for three separate spaces.
The fridge has a large capacity. I can fit gallon and two liter jugs in the door on the right. It has a window to see what's inside that area. Knocking on the window will turn on an interior light for a few seconds to get a better look. The other door has racks for smaller items, such as condiments. That door also has the water and ice dispenser. A button on the outside is easily touched to choose cubed or crushed ice, or water. Instructions say not to continually use crushed ice, as it can get stuck and block the opening. We use cubed ice with water most of the time, and crushed ice for smoothies or if we need ice in a bag to nurse an injury. Water comes out of the dispenser slightly cool, close to room temperature. Water and air filters need to be changed every six months and a notice will light up on the door when it is time to do so. Ice cube production can also be increased by selecting the max ice option on the door. It will make more ice cubes for up to 24 hours than the unit normally makes.
The rest of the fridge's interior stays cold and keeps food fresh. The two produce drawers are deep and hold a lot. Unfortunately, my kitchen is set up to have the fridge right next to the wall. I can only open one door to a 90 degree angle, which is not far enough to open that side's produce drawer all the way. It makes it a littler harder to get to things and to clean the drawer. The four shelves in the fridge can be adjusted as you like by moving them to different heights. One of these shelves can be collapsed to half its depth. This is good for taller bottles to stand upright inside the fridge. It's where I will store an open bottle of wine when I have that didn't get consumed. The back part of the shelf can still be used for other items. The fridge makes a chime if a door has been open too long, five minutes I believe, so that you know if it wasn't properly closed.
For the most part, the refrigerator is easy to clean on the inside and the outside. The hard water we have tends to build up on the water dispenser and requires a bit of scrubbing. Overall, I am pleased with this LG fridge and its features. I would certainly buy it again if I needed another.