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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 711-720 of 763 reviews
Feb 26, 2020
Reviewer name: Lana
5 out of 5 stars
5 out of 5 stars review

Clean water

[This review was collected as part of a promotion.] I bought this for our home since we live in the city. With this water dispenser we have chemical free cold or hot water. Easy to load either a 3 or 5 gallon jug. My kids love that they can refill their own water bottles with ease. Easy to use no installation required. Just plug in add a jug of water and your set for chemical free water.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Feb 27, 2020
Reviewer name: Janet123
5 out of 5 stars
5 out of 5 stars review

So convenient

[This review was collected as part of a promotion.] Primo Deluxe Bottom Loading Water Dispenser is perfect. At anytime I can get clean cold water. I love the dual water dispenser system. If I feel like a cup of tea, all I have to do is fill a cup from the hot water side. No longer am I waiting for a teapot to boil. The kids love it too. Ice cold water I can trust to hydrate my family.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Mar 3, 2020
Reviewer name: Nicolec
5 out of 5 stars
5 out of 5 stars review

Exactly What Your Space Needs

[This review was collected as part of a promotion.] The Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser is fairly small in size making it ideal for a small office or waiting room.  I also see where this could be useable in a home setting.  The black color paired with the stainless steel was very eye catching. It was very easy to set up.  Once the 12 minutes to make the water hot and about an hour to make it very cold, it was just a push of a button.  The water came out very hot and I did not see anywhere to turn the temperature down.  As for the cold side, the first few ounces were just cool but after that it got very cold, no ice needed. If you have small humans around it is so easy that they can do it.  There was a safety feature on the hot water part where you had to push the red button and push back on the lever to make it work but I would still keep a close eye on that in your home or office.  It is also nice that there is a switch on the back to turn off the hot water when you may not need it or have kids in that area. I liked that I did not have to lift up the five gallon water container.  Instead you just open the door to the unit, drag the bottle over and maneuver it up the ramp on to the shelf.  Once the hose is set in the bottle you are back in business.  It does put out a bit of heat so I placed it a few inches from the wall, as it was recommended in the directions.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Mar 4, 2020
Reviewer name: Seven3true
5 out of 5 stars
5 out of 5 stars review

It's so good!

[This review was collected as part of a promotion.] Not having to load the bottle from the top is the best thing ever. No matter how many times I do it, I still spill a little. And even now, with the cap getting to stay on, it's still annoying to load the bottle. Everything else is fantastic too. Cold water is cold, hot water is hot. And not having the bottle stored on top, makes the overall appearance much nicer.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Mar 2, 2020
Reviewer name: AmandaAck
5 out of 5 stars
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] Love this primo it works quickly and can easily get hot or cold water. I highly recommend this product to anyone. Easy to setup and use and doesn’t take long to get water at all. Primo water is really good and tasty specially when you have hot and cold water at your hands.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Nov 22, 2019
Reviewer name: none
3 out of 5 stars
3 out of 5 stars review

It's just ok.

The delivery was fast and on time, and the cooler looks nice; however, it's very loud. I didn't expect that. It hums loudly as it cycles through the cooling process every few minutes. Also, speaking of the cold water, it's not super cold.....more like cool.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

I’d love to help you. We do not have techs, but we can get someone on the phone to go through troubleshooting with you step by step to figure out what is going on and look at other potential options. <br /><br />Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us between 10am and 6 pm EST, Monday-Friday at (844) 237-7466 to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Feb 27, 2020
Reviewer name: Mamabear31641
5 out of 5 stars
5 out of 5 stars review

Im in heaven

[This review was collected as part of a promotion.] Im loving this cold and hot water on demand! This cooler is so nice, we had one previously but it didnt have the hot water option and the water wasnt near as cold as this one. We have a rambunctious 2 year and she has already been inspecting the cooler so I love that it has a switch to turn the hot water side on and off and you have to press the red button and dispenser peddle at the same time to keep her from getting burned. I also love that the bottle of water isnt sitting on top like most coolers it is hidden in the fridge area below and it was super easy to install, just insert the tube and pop the top on and it was ready.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Mar 1, 2020
Reviewer name: Angela18
5 out of 5 stars
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] I truly loved this product it has a nice clean taste of water and it's so easy to use you just pop open the door and insert the water in instead of the old struggle where you would drop water doing it upside down I do recommended to others

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Feb 29, 2020
Reviewer name: Mary57
5 out of 5 stars
5 out of 5 stars review

Good taste

[This review was collected as part of a promotion.] I just received my water dispenser a few weeks ago. I Love it . It's so convenient. No more heating up hot water . I am saving money. I dont have to buy cases of water anymore. And the the water is cold. Thank you so much.

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801
Mar 11, 2020
Reviewer name: Kim L
4 out of 5 stars
4 out of 5 stars review

I love this product

[This review was collected as part of a promotion.] This is a very convenient water cooler, much superior to the old fashion top loading coolers. The water bottles are easy to install and if you remove the cap it will accommodate different brands of water bottles. Pros

Review from primowater.com
Helpful?24QA2EKCX4GW13897155801