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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 61-70 of 763 reviews
Sep 21, 2018
Reviewer name: BruceW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT WATER COOLER

After researching several brands and models, we decided to buy this Primo unit. It has been working good, very quiet and produces cold water on demand. No issues or problems

Helpful?24QA2EKCX4GW13897155801
Jun 12, 2023
Reviewer name: Terri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Why didn't we get one sooner?

We haven't had this very long but love it so far! This will pay for itself very quickly and it's nice to have hot and cold water available at any time.

Helpful?24QA2EKCX4GW13897155801
Mar 30, 2024
Reviewer name: JG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great water dispenser

This water dispenser is awesome! It gives hot and cold water at the touch of a button. Plus the bottle goes on the bottom so no heavy lifting (once yiu get the bottles home). This is the 2nd one I've bought and wouldnt be without it.

Helpful?24QA2EKCX4GW13897155801
Jan 13, 2023
Reviewer name: David
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Does the job.

It's a little noisy and I don't like that I have to hold the glass rather than have it sit on the ledge as my previous one allowed. But I do like the flow speed.

Helpful?24QA2EKCX4GW13897155801
Jan 5, 2023
Reviewer name: Bud
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Water bottle replacement is much easier to load.

Water cooler works great. Loading the bottle in the bottom of the unit is much easier than lifting the bottle off the floor to place it on top of the unit.

Helpful?24QA2EKCX4GW13897155801
Mar 23, 2024
Reviewer name: scooter
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice addition to the kitchen

A great addition to the house. Pretty easy to load, but the hot water is tricky. Do you let up or let go first?? I’ve burned myself a few times, but I’m keeping hydrated and that was the whole point.

Helpful?24QA2EKCX4GW13897155801
Feb 7, 2023
Reviewer name: Kaiti
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Give it a second chance

Bought this water dispenser and unfortunately it started leaking a day after install. Returned it for a new one and it has worked great ever since! Must of just had a dud. Love that we don’t have to buy a case of water bottles every week now.

Helpful?24QA2EKCX4GW13897155801
Sep 5, 2018
Reviewer name: mathelp
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great purchase

I use this water cooler everyday at work. The hot water is HOT and the cool water is cool. The flat top is a convenient location for the coffee machine!

Helpful?24QA2EKCX4GW13897155801
Oct 7, 2021
Reviewer name: kk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I LOVE THIS MACHINE!

This was the best purchase I have made in a long time. It is so wonderful to have cold water to drink in the mornings and hot water for tea. I have very poor water quality where I live snd this makes it so much better.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Good Morning, You made us blush! Thank you so much for the kind words. We are so glad you’re enjoying our water! Best Regards, José R.

Oct 30, 2024
Reviewer name: Ann
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Water at the touch of a button

We like the convenience of having hot or cold water at the touch of a button, and use this daily. The bottom load feature is a MUST in my opinion. Hoping this one lasts longer than our last one did.

Helpful?24QA2EKCX4GW13897155801