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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 51-60 of 763 reviews
Apr 23, 2017
Randy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It's awesome

I am sorry very happy that I purchased the Primo Pro Plus. It makes life a lot simple and it was easy to set up.

Helpful?24QA2EKCX4GW13897155801
Jun 14, 2022
Puchipoo
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Doesn't dispense hot or cold water. Only room temp

This machine does not dispense cold or hot water. The water is the same temperature. It's easy to assemble, just doesn't work as it should.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Hi Puchipoo - Thank you for providing your feedback. To better assist you, can you please message us your contact information to the following email: social@primowater.com? We look forward to hearing from you! – Michael P.

Aug 10, 2023
Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A great water dispenser

I love my Primo. This is my second one. The first lasted over 5 years. The cold water is chilled and the hot is fantastic for tea.

Helpful?24QA2EKCX4GW13897155801
Jul 3, 2019
JeffDougherty
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice appearance

WE went from a cooler with the bottle on top and this definitely looks better. Only downside is it can be noisey when it is pumping the water.

Helpful?24QA2EKCX4GW13897155801
Feb 9, 2025
MsGirl62
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good water dispenser

Nice water machine I like the stainless steel and bottom area for water. It’s a very easy machine to use and it has nice features such as a led light for night time use. I’m very pleased so far with my new water dispenser.

Helpful?24QA2EKCX4GW13897155801
Mar 30, 2024
JG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great water dispenser

This water dispenser is awesome! It gives hot and cold water at the touch of a button. Plus the bottle goes on the bottom so no heavy lifting (once yiu get the bottles home). This is the 2nd one I've bought and wouldnt be without it.

Helpful?24QA2EKCX4GW13897155801
Dec 28, 2023
BM
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Works fine but was handled poorly in store.

Works fine but when I pulled it out of the box the door was noticeably dented. Its a pretty sturdy unit so it must have taken some great force to bend like that.

Helpful?24QA2EKCX4GW13897155801
Sep 21, 2018
BruceW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT WATER COOLER

After researching several brands and models, we decided to buy this Primo unit. It has been working good, very quiet and produces cold water on demand. No issues or problems

Helpful?24QA2EKCX4GW13897155801
Jan 23, 2023
Pender
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Primo Bottled Water Dispenser

Water dispenser works great. Access to water dispensing valves are too low for my preference, so I installed it on a pedestal to make it more accessible.

Helpful?24QA2EKCX4GW13897155801
Jan 13, 2023
David
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Does the job.

It's a little noisy and I don't like that I have to hold the glass rather than have it sit on the ledge as my previous one allowed. But I do like the flow speed.

Helpful?24QA2EKCX4GW13897155801