Bought roughly two weeks ago, the product is working great. It runs quietly and heats and cools water well. I would by again.

Pours fast and cold but you can still taste the plastic line in the water. On our third 5 gallons and it's finally going away.

Leaked 3 times, all over our wwood floor, i thought it would stop after first time, out of the blue it would just leak, finally returned.

Nice water machine I like the stainless steel and bottom area for water. It’s a very easy machine to use and it has nice features such as a led light for night time use. I’m very pleased so far with my new water dispenser.

This water dispenser is awesome! It gives hot and cold water at the touch of a button. Plus the bottle goes on the bottom so no heavy lifting (once yiu get the bottles home). This is the 2nd one I've bought and wouldnt be without it.

Works fine but when I pulled it out of the box the door was noticeably dented. Its a pretty sturdy unit so it must have taken some great force to bend like that.

After researching several brands and models, we decided to buy this Primo unit. It has been working good, very quiet and produces cold water on demand. No issues or problems

Water dispenser works great. Access to water dispensing valves are too low for my preference, so I installed it on a pedestal to make it more accessible.

It's a little noisy and I don't like that I have to hold the glass rather than have it sit on the ledge as my previous one allowed. But I do like the flow speed.

Overall the dispenser works great. My only comment is that I think the machine could be a quieter when cooling and heating the water. It's great not having to lift heavy bottles so that in itself is worth the purchase.