Just purchased, works famously. Love the hot an cold feature and also bottom loading so no lifting of bottles.

Annoyingly loud between use and if it is remotely close to an empty gallon... the machine growls non stop!

Easy to plug into the 5 gallon water bottle and compartment. Do not need to use Primo water container!

Nice design, like the bottom loading water jug. The only complaint I have is the hot water button sticks every once and a while.

I am sorry very happy that I purchased the Primo Pro Plus. It makes life a lot simple and it was easy to set up.

Water is cold but it is so obnoxiously loud when cooling which happens quite often. Ready to take it back.

Very happy with this purchase so far. Both the hot and cold water work perfect. Easy to replace the water container

Bought roughly two weeks ago, the product is working great. It runs quietly and heats and cools water well. I would by again.

This machine does not dispense cold or hot water. The water is the same temperature. It's easy to assemble, just doesn't work as it should.

I love my Primo. This is my second one. The first lasted over 5 years. The cold water is chilled and the hot is fantastic for tea.