We just finished our first bottle and love having hot water on tap! I only turned on the cooling portion for a couple tries as I prefer room temp for drinking. But it’s nice that you have to option to turn these individually on/off for energy savings

Got this to replace another Primo that stopped working after 2 or 3 years. The other had buttons on the top of the machine which we weren't crazy about, but we like these buttons even less. they sit to far forward and tend to drip water on the ground when you take your cup away. The hot water is hot and cold water is cold, which is great! I like the sleek look and size of it.

Does a great job dispensing, it does take a second to register you’re no longer depressing the lever so stop before you overflow…if you turn off the switch for hot or cold, it will not dispense at all from that side. it’s also a bit loud when it’s chilling, why isn’t there a bypass function to just dispense water at room temperature?

Bottom load is a plus, very easy to replace water, hot water is fine, but takes about a cup or so to get to temp for a teabag, so 2 cups can be wasted for optimal temp. I use it for my coffee maker, so when i fill pot for 6 cups ( to make 2 cups coffee lol) there's no waste, and it makes the coffee machine produce hotter coffee. Where there's a will there's a way. but the initial first cup using hot, won't be hot enough if you add anything to what you're using the hot water for like milk and such, will be luke warm. My advice to company would be when using the hot water dispenser side, should be a delay of 10 seconds for heating element to produce hot water on command instead of cycling warm water initially while element is heating. Safety feature for hot side is good if you have kids.

This is the 3rd Primo bottom loading water dispenser that the wife and I have purchased. I like the fact that it loads easily from the bottom. The hot is very hot, and the cold is also very cold and refreshing right out of the dispenser. We drink nothing but spring water so it works out well for us.

I never invested in one of these because I thought the water would be so expensive, but it is really cheap. And this one is great because you don't have to pick up a heavy bottle and turn it upside down. A red light comes on when the water is low and it's so easy to change. One thing though, the hot water has hung up on me a couple of times and not turned off. Maybe I'm doing something wrong. Still love it!

We bought the cooler for my mother-in-law for mother’s day. We set it up, break straps, lift top box and placed it where she wanted. Plugged it in the next day, and loaded the water. Presto! She is enjoying her hot water for tea and cold water. It’s quiet and easy to instal the water bottle.

The machine indicates when the bottle is low so you can refill. Hot is very hot and cold isn’t very cold but it’s a little colder than room temperature. The hot is by push button so little kids can’t accidentally scold themselves. Since we bought it we are tripling our water intake as a family which is great.

Love my new filter . After reviewing some of comments I notice people were mentioning the noise . I learned that only time I heard the noise it is a notification about the water level being low . Otherwise no noise that is annoying. My filter is plugged in my dinning room

This unit is very good for the price. However, it can be a bit noisy at times (nothing major - just when pulling water from the bottle). But otherwise, the only complaint I have is that the paddle that you have to press to fill your water bottle/cup/glass is way too close to the dispenser, so it's very easy to spill water into the drip tray when pulling your bottle/cup/glass away when it's full. If not for those two minor issues, I would give it 5 stars.