Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
Back to item details
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

Member photos

  • +36 images
Sort by |
Showing 661-670 of 763 reviews
Mar 9, 2023
Reviewer name: DFW
1 out of 5 stars
1 out of 5 stars review

RED LIGHT COMES ON CONSTANTLY

RED LIGHT!! NOW STOPPED WORKING

Helpful?24QA2EKCX4GW13897155801
Jul 20, 2022
Reviewer name: Jojo
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great machine

I like this machine. Many uses for instant hot water and cold water is great.

Helpful?24QA2EKCX4GW13897155801
Jul 30, 2018
Reviewer name: Peace
3 out of 5 stars
3 out of 5 stars review

Noisy

I like that it has hot water available but it is way too noisy.

Helpful?24QA2EKCX4GW13897155801
Jan 10, 2022
Reviewer name: Kari W
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great water dispenser, disappointing dent

Came dented brand new out of the box

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hi Kari, and thank you for contacting us. We apologize for any problems you have experienced as a result of this matter. If you need any further assistance, please feel free to contact us at social@primowater.com. Best regards, Michael P.

Sep 22, 2023
Reviewer name: Denise
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective Product

It doesn’t work and I need to know who I should reach out to?

Helpful?24QA2EKCX4GW13897155801
Feb 28, 2023
Reviewer name: me
1 out of 5 stars
1 out of 5 stars review

Big problem

We purchased 2 of these jokers in 4 years. Abrupt water flows out with no warning!!!!!

Helpful?24QA2EKCX4GW13897155801
Oct 14, 2024
Reviewer name: A future
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Box safety great

I feeling taste a for drink water touch on very cold so worse . Great quality great ! !!!!!

Helpful?24QA2EKCX4GW13897155801
Oct 13, 2024
Reviewer name: Litenin
1 out of 5 stars
1 out of 5 stars review

This thing stopped working after 16 months of use. Not a goo deal for $179.00 plus tax!

Helpful?24QA2EKCX4GW13897155801
Aug 14, 2018
Reviewer name: cindy
1 out of 5 stars
1 out of 5 stars review

QUIT WORKING AFTER 3 BOTTLES

I bought this a month ago and the pump quit working to fill the unit...so disappointed

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

We apologize for the issue that you had with the dispenser flow. Please give our customer care team a call so that we can do our best to resolve the issue for you. 866 429 7566

Aug 16, 2024
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good quality definitely will recommended

It’s a good product, good quality except the water

Helpful?24QA2EKCX4GW13897155801