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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
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4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 561-570 of 763 reviews
Sep 26, 2019
Reviewer name: 232
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

bottom load good

cold water or hot

Helpful?24QA2EKCX4GW13897155801
Oct 3, 2021
Reviewer name: Walt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

What works well

Works great

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

May 6, 2023
Reviewer name: Qrs Construction
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

Good product works well.

Helpful?24QA2EKCX4GW13897155801
Oct 21, 2024
Reviewer name: Lesles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to unpack, set up and use.

Fantastic

Helpful?24QA2EKCX4GW13897155801
Feb 8, 2024
Reviewer name: Patthecat
3 out of 5 stars
3 out of 5 stars review

Awesome product!!

I have owned and used two of these water dispensers...over 20 years. I know the one now is on its last leg. It's 9yrs old. I love both the hot/cold. The hot water is such a convenience! I also love the bottom load. Much easier for a getting older person. It seems the price went up a lot, but I am older, I don't remember things. 🤣 Super product!!!

Helpful?24QA2EKCX4GW13897155801
Jun 13, 2018
Reviewer name: Unhappy lifelong customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use. Water is really cold.

Works great in our gym.

Helpful?24QA2EKCX4GW13897155801
Feb 28, 2023
Reviewer name: Rupa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

easy to use

beautiful product

Helpful?24QA2EKCX4GW13897155801
Feb 27, 2024
Reviewer name: Ang
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It was easy to set up and refill.

Easy to use / efficient

Helpful?24QA2EKCX4GW13897155801
Nov 22, 2021
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great product!

I bought this a week ago. So far so good. The hot water is a perfect hot for tea. The cold water is crispy and tasty. Some reviewers said the dispenser was noisy. I disagree, my dispenser is fine. I would like to add that the 4 gallon members mark brand fits fine in the dispenser. My family is drinking more water and we are not disposing any plastic bottles into the landfill.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Hi Chris, and thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.

Jun 26, 2020
Reviewer name: travis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

leaked all over

Leaked

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for reaching out. I’d love to help you find a solution to this issue. Steps to fix your dispenser are below: • If water is leaking from the taps this is generally due to mineral buildup and you should refer back to the bottom loading cleaning instructions. • If water is leaking from the overflow hole beside the spouts, then the most likely cause is that the reservoir lid is loose.Please follow the instructions in the video link below, https://www.youtube.com/watch?v=SRfnmQOUcLs&feature=youtu.beIf it does not fix it, email us at social@dsservices.com, in the body of your email please provide your first and last name, address, phone number, as well as the model and serial number displayed on the back of the unit. Thank you,Debra H.