Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black

Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for

Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black

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4.5 out of 5 stars

stars1,817 ratings763 reviews

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Showing 561-570 of 763 reviews

Jan 26, 2024

M Richard

4 out of 5 stars review

Verified Purchase

Honest opinion

Noisy but works great.

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Feb 8, 2024

Patthecat

3 out of 5 stars review

Awesome product!!

I have owned and used two of these water dispensers...over 20 years. I know the one now is on its last leg. It's 9yrs old. I love both the hot/cold. The hot water is such a convenience! I also love the bottom load. Much easier for a getting older person. It seems the price went up a lot, but I am older, I don't remember things. 🤣 Super product!!!

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Feb 28, 2023

Rupa

5 out of 5 stars review

Verified Purchase

easy to use

beautiful product

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Jun 26, 2020

travis

1 out of 5 stars review

Verified Purchase

leaked all over

Leaked

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reply from PrimoWaterCustomerService

Thank you for reaching out. I’d love to help you find a solution to this issue. Steps to fix your dispenser are below: • If water is leaking from the taps this is generally due to mineral buildup and you should refer back to the bottom loading cleaning instructions. • If water is leaking from the overflow hole beside the spouts, then the most likely cause is that the reservoir lid is loose.Please follow the instructions in the video link below, https://www.youtube.com/watch?v=SRfnmQOUcLs&feature=youtu.beIf it does not fix it, email us at social@dsservices.com, in the body of your email please provide your first and last name, address, phone number, as well as the model and serial number displayed on the back of the unit.Thank you,Debra H.

Dec 4, 2023

Stephanie Fontenot

3 out of 5 stars review

Very disappointed

I purchased this item Nov I ask to be canceled on Nov 27 2023. And the product was still delivered. I have been calling customer service they refused to refused to sent label for return. Very nasty ref# 231112701938. I'm 66yrs old disabled no car This is very unprofessional I paid 171.00 for item. They told me I could not bring back to store because online service was helping me. I asked customer service to cancel so I could bring product back I was told they couldn't. I have no problem with sam club shopping it is the customer service. I have spend 💯 of dollars at Sam's club. Somebody needs to check into the customer service Dept. This

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Jun 4, 2023

dpbird

5 out of 5 stars review

Verified Purchase

Great product

Love it!

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Feb 27, 2024

Ang

5 out of 5 stars review

Verified Purchase

It was easy to set up and refill.

Easy to use / efficient

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Jun 13, 2018

Unhappy lifelong customer

5 out of 5 stars review

Verified Purchase

Easy to use. Water is really cold.

Works great in our gym.

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Nov 30, 2024

Great

5 out of 5 stars review

Verified Purchase

Amazing

Love it

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Sep 26, 2019

232

5 out of 5 stars review

Verified Purchase

bottom load good

cold water or hot

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