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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 551-560 of 763 reviews
Jan 1, 2024
Hda
1 out of 5 stars review

On 3rd water cooler

I wouldn't recommend this. The first one wouldn't recognize the bottle was empty in the first 90 days. However it was quiet. Exchanged for one that made such a large cracking and rattling noise my dogs would bark. We are on our 3rd one in a total of 6 months and this one is getting noisier

Helpful?24QA2EKCX4GW13897155801
Sep 27, 2024
Beatrice Rodriguez
5 out of 5 stars review

Verified Purchase

It’s real handy to help with cooking

I am very happy with it

Helpful?24QA2EKCX4GW13897155801
Feb 27, 2024
Ang
5 out of 5 stars review

Verified Purchase

It was easy to set up and refill.

Easy to use / efficient

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Nov 22, 2021
Chris
5 out of 5 stars review

Great product!

I bought this a week ago. So far so good. The hot water is a perfect hot for tea. The cold water is crispy and tasty. Some reviewers said the dispenser was noisy. I disagree, my dispenser is fine. I would like to add that the 4 gallon members mark brand fits fine in the dispenser. My family is drinking more water and we are not disposing any plastic bottles into the landfill.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Hi Chris, and thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.

Jun 26, 2020
travis
1 out of 5 stars review

Verified Purchase

leaked all over

Leaked

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for reaching out. I’d love to help you find a solution to this issue. Steps to fix your dispenser are below: • If water is leaking from the taps this is generally due to mineral buildup and you should refer back to the bottom loading cleaning instructions. • If water is leaking from the overflow hole beside the spouts, then the most likely cause is that the reservoir lid is loose.Please follow the instructions in the video link below, https://www.youtube.com/watch?v=SRfnmQOUcLs&feature=youtu.beIf it does not fix it, email us at social@dsservices.com, in the body of your email please provide your first and last name, address, phone number, as well as the model and serial number displayed on the back of the unit. Thank you,Debra H.

Jun 4, 2023
dpbird
5 out of 5 stars review

Verified Purchase

Great product

Love it!

Helpful?24QA2EKCX4GW13897155801
Nov 30, 2024
Great
5 out of 5 stars review

Verified Purchase

Amazing

Love it

Helpful?24QA2EKCX4GW13897155801
May 6, 2023
Qrs Construction
5 out of 5 stars review

Verified Purchase

Great product

Good product works well.

Helpful?24QA2EKCX4GW13897155801
Oct 21, 2024
Lesles
5 out of 5 stars review

Verified Purchase

Easy to unpack, set up and use.

Fantastic

Helpful?24QA2EKCX4GW13897155801
Oct 3, 2021
Walt
5 out of 5 stars review

Verified Purchase

What works well

Works great

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.