Hi Chris, and thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.

Thank you for reaching out. I’d love to help you find a solution to this issue. Steps to fix your dispenser are below: • If water is leaking from the taps this is generally due to mineral buildup and you should refer back to the bottom loading cleaning instructions. • If water is leaking from the overflow hole beside the spouts, then the most likely cause is that the reservoir lid is loose.Please follow the instructions in the video link below, https://www.youtube.com/watch?v=SRfnmQOUcLs&feature=youtu.beIf it does not fix it, email us at social@dsservices.com, in the body of your email please provide your first and last name, address, phone number, as well as the model and serial number displayed on the back of the unit.Thank you,Debra H.

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.