Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black

Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for

Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black

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4.5 out of 5 stars

stars1,817 ratings763 reviews

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Showing 341-350 of 763 reviews

Dec 13, 2019

Suman

5 out of 5 stars review

Verified Purchase

Very useful product.

Its great , water tastes nice too. I like the feature for instant hot water and the instant chilled water.

Helpful?

reply from PrimoWaterCustomerService

We are happy to hear about your good experience! Thanks for sharing :)

Nov 9, 2019

RonB

5 out of 5 stars review

Verified Purchase

Nice to have access to hot water for my green tea

Works as expected. Blue for cold water, red for hot. I've only had it for a month so unable to comment on reliability

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Mar 31, 2021

SWA

5 out of 5 stars review

Verified Purchase

Must have for the house or office.

This water cooler is very easy to load the water, quite and fast when dispensing the water. Great product!

Helpful?

reply from PrimoWaterCustomerService

Hello SWA , Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Please let us know if you need further assistance. Thank you - Cassandra P.

Nov 29, 2021

tammy

5 out of 5 stars review

Verified Purchase

dont' have a title

this was a great spend i like the bottle being in the bottom very easy to load hot water is exactly that very hot

Helpful?

reply from PrimoWaterCustomerService

Hi tammy, and thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.

Dec 2, 2019

Margaret

2 out of 5 stars review

Verified Purchase

Don't buy

The cold water keeps turning off. As well as the sign to change the bottle keeps coming on and the bottle is still full. I don't really like it

Helpful?

reply from Supplier Response

Thank you for stressing your reservations. I’d love to help you find a solution to these issues. If you reach behind the bottle, there is a small elbow. Press the pipes tight into the elbow, and the elbow on to the pump. Watch the video below for step by step instructions: https://youtu.be/VFDzrWIscpo If it does not fix it, you will need to call customer service. Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Sep 7, 2023

Aunt Me

5 out of 5 stars review

Verified Purchase

Hot or cold I will have dinking & cooking water

Good idea will all drinking water safety alerts. If I keep electricity on then I will have safer water to use.

Helpful?

Dec 4, 2019

Laurie

5 out of 5 stars review

Verified Purchase

Loved It

Recently bought this and I love it!!!! Definitely would recommend it to everyone!! Water comes hot for a tea and cold to stay fresh.

Helpful?

Dec 20, 2023

5 out of 5 stars review

Verified Purchase

Perfect fit, form, & function

Love the bottom loading water bottle & hot water great for a cup of tea or hot chocolate. Cold water is chilled

Helpful?

Aug 8, 2019

Just me

5 out of 5 stars review

Verified Purchase

Nice!

I bought this dispenser a few weeks ago and we are ecstatic about having it. The bottom loader is awesome!

Helpful?

Mar 7, 2020

Annalenore

5 out of 5 stars review

Verified Purchase

Superb

Perfect for our small kitchen area...easy to load and unload bottles! No more back breaking lifting those heavy bottles.

Helpful?

reply from PrimoWaterCustomerService

We are happy to hear about your good experience! Thanks for sharing :)